My copy of Elements won't accept updates

I go to Adobe web site, click register new product and get an error message saying the serial number is already registered, but it doesn't show up in My Products. How to resolve this issue?

Try launching a chat window with a support specialist.
http://www.adobe.com/products/activation/phonenumbers.html

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My Ipad2 and Iphone4 won't accept updates. How do I fix this?

iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
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I am running mountain lion 10.8 but my computer won't accept updates

as mentioned i am running mountain lion 10.8 but my computer wont accept updates to 10.8.1 or 10.8.2 there are yellow marks over the hard drive when i try to install/open the DMG.
WHAT DO I NEED TO DO TO CORRECT?

Open About This Mac from the Apple menu and check if you aren't alreay running 10.8.2. Otherwise, you are running a beta version.

Adobe photoshop elements won't download updates

I recently installed adobe photoshop elements on my MacBook. Whenever I open the application, it automatically tries to update. I get this dialog box.
An error occured while attempting to download a file from the adobe online web server. The request was not understood by the server HTTP #400 Bad request.
Not only can it not download updates, it freezes my whole machine and I have to force a manual shut down by pressing on the power button for 5 seconds. In short, I can only use Photoshop Elements when I am not connected to the web.
I've also had trouble downloading Adobe Reader for pdf documents. I have no trouble on my PC. This seems very strange since Mac and Adobe are good friends.

Hi famo-sa,
adobe and apple are truly good friend, but it also depend on what version of both that try to communicate each other.
First, 400 bad request is happen more because of browser send something that other end server cannot understand, for that, you can try to disable automatic update check on element and try to find updater using other browser.
http://www.adobe.com/support/downloads/product.jsp?product=40&platform=Macintosh
And maybe since the elements is not universal yet, failed to do the update make your intel mac crash.
Try to repair permission: application folder > utilities folder > disk utility > repair permission.
and try to download reader from here:
http://www.adobe.com/products/acrobat/readstep2.html
Good Luck.

My iphone won't accept updates on itunes, how do I fix this?

Whenm I try to plug it in and sync it an update comes up as well. Whether I update it or not it won't sync or update. Can anyone help?

danielfromithaca wrote:
Can anyone help?
Not without more details about what is actually happening.
Any errors?

Photoshop elements won't accept serial number

Is there a way to get a human on chat or phone. This "jumping through hoops" to get needed support is an example of corporate indifference.

Do you have a serial number, or do you have a redemption code to GET a serial number?
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
-http://helpx.adobe.com/contact.html?product=photoshop-elements
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html
Also, Photoshop Elements is not part of the Cloud... moving to that forum

CS5 Premium - won't accept update - it is an upgrade...but due to a HD crash Adobe doesn't recognize that I had a previous version.

I've upgraded from CS2 to CS 3 to CS 5...
The Adobe updater thinks that I'm updating CS4
Due to the changes in Maverick, I need to update Photshop so that I can print without the application crashing

Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

After Photoshop elements - won't accept cerial number assigned in e-mail

Need Adobe help - cant get adobe to accept serial numbers

Contact support directly by phone, web chat or web form.
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Elements 12 wont accept .mov video files

I'm trying to import .mov files into Premiere Elements 12 but it will only bring them in as audio files, not video? The source file is playing fine in Quicktime, but elements won't accept it. I'm working on PC and urgently need to edit this piece... An

snowyhydro
What is the Brand/Model/Settings for the camera that recorded this video? Any chance, MotionJPEG video compression?
Do you have the latest version of QuickTime installed on your computer? Are you running your program from a User Account with
Administrative Privileges and also have applied Run As Administrator?
Since this is a rush on your side, let us go with just the above for the moment. If that is not the answer, then I will put you through the
drill of must have information
a. project preset
b. properties of your source media
c. computer operating system
d. video card/graphics card drive update
e. etc.
Thanks.
ATR

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WHAT THE--??
My copy of Final Cut is legit, but I'm running 5.1.4. I need to update, but it won't accept the serial number. The version isn't originally registered to me (someone gave me one of their installs), but my copy is. Has this happened to anybody else?

apologies,
I have gone on the FCP update page on the apple website. It asks for the serial number: when I enter the serial number that is displayed on the "about final cut pro" window, I am told that the serial number does not exist. This has happened at least a half dozen times. I have entered it exactly. I am running 5.1.4.

8.2.4 update nightmare - acrobat reinstall won't accept serial #

I am a victim of the now infamous 8.2.4 update. I tried the option I read in one of these forums that has us move 3 folders from the library Adobe menu and re-input the serial # on launch, but it won't accept it as valid (? - it's a legally purchased cd).
Moreover, I don't even have the actual disk for CS3 because it's in our main office in a different city (Rome) and I am in Milan...
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Any chance of tricking Acrobat into accepting the new (and fixed) 8.2.4 update over the current (bad) 8.2.4?
Thank you!

Thank you both!
I like the idea of making a .dmg copy of the disc (though I am not sure what the process would have been).
At any rate, finally they came out with the patch(below) and now Acrobat seems to be running just fine...
‘AcroFix824_Delivery.dmg’
http://kb2.adobe.com/cps/861/cpsid_86169.html

HT204053 How do I remove my credit card from my account? Right now I have debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase.

How do I remove my credit card from my account? Right now I have debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase.

Sorry- edited:
How do I remove my credit card from my account? Right now I have no* debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase. So take it back and unlock my ability to DL free apps.

I am trying to purchase an app and update my apps all are free but it won't accept my security code, all itkeeps saying is that my payment method has been declined, I only have one card so can't try another

I am trying to purchase an app and update my apps all are free but it won't accept my card, all it keeps saying is that my payment method has been declined, I only have one card so can't try another. Now I can't use some of my apps because they are waiting to be updated. Somebody please help!!

Hello Sriggers,
Welcome to the Apple Support Communities!
I understand that you are attempting to update some applications on your iPhone but the payment method was declined. In this situation, I would recommend reading over the information in the attached article to help resolve the situation.
Pay an unpaid balance in the iTunes Store - Apple Support
Best,
Joe

On my iPhone, the app store won't accept my credit card code. The thing is that it worked before and now it doesn't work. Now I can't download or update apps. Does anyone know what to do?

I have a visa card and i used it on my apple ID and now the AppStore won't accept my code so now I can't update or download apps. Please help!!!! :(

This has happened to me in the past a couple of times. I can't say i have a definitive answer for you, but i believe it is a problem with the iTunes servers. I would recommend shutting off all devices connected to the account to be sure you are completely disconnected, then turn one on, connect, and try again. That worked for me last time i had the problem. The first time i just gave it a day and it was taken care of.
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