My copy of Photoshop is malfunctioning.
Can I uninstall it and re-download the ap?
Not sure what you are saying. Unless that is a volume license with a downgrade option, all you can buy is current CS6. If you bought it from someone else, you need to properly make a
Transfer an Adobe product license
Mylenium
Similar Messages
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I am trying to install a registered copy of Photoshop Lightroom that I never installed on my Apple iMac with software version 10.10.
I get the message “Adobe Lightroom 1. Cannot be installed on this disk because a newer version of this software already exists on this disk”
If it is here – I cannot find it anywhere, and I don’t believe that I ever installed it.
I have ordered the upgrade to Lightroom 5.0 and figured that I should install Lightroom 1.0 first.
How can I solve this problemActually when LR 5 starts for the first time after it is installed it will have a dialog to Buy, Try or Enter a serial number. You select Enter a serial number and enter the LR 5 serial number first and then because it is an upgrade serial number it will ask for the serial number of a Previous version. You then enter the LR 1 serial number.
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I have a Windows copy of Photoshop Elements 11, but the serial number has been lost. I didn't buy the product and I am unable to find the box. As far as I know, it's never been used so has not been registered. Does anyone know how the serial number can be recovered under these circumstances?
If you never bought the product then you cannot get the serial number.
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Can you have one copy of Photoshop on two devices?
I have been told by a friend that it is possible to have one copy of photoshop on two devices, however i don't know if this is true or not. I installed my copy of photoshop onto my imac around this time last year, but i have recently bought a macook pro and i would like to download it onto this computer. I would like to know if this is possible and if it is how do i do it? I have no disc drive on my macbook pro so this could also be another issue.
ThanksYes, it's true. Read the EULA:
http://www.adobe.com/products/eulas/
You simply install it on each system. Downloads here:
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
Mylenium -
How can I download my copy of photoshop from a new computer?
Hi, I'm trying to download my copy of photoshop and I'm entangled by menu options.
It was once downloaded on an old computer, but I have no access to that computer anymore--long story, the program isn't in use.
Is it even possible? Thanks in advance, -AllenIf you bought it from Adobe, your download link is still available on the Adobe site. Go to the My Adobe or My Orders link.
If not, did you not see the link Pierre posted above? I realize the forum font is kind of microscopic...
PECourtejoie wrote:
If not, links to older versions are available here: http://prodesigntools.com/tag/ddl
-Noel -
The save for the web function has stopped working in my copy of photoshop elements 12. I get this message, “ The operation could not be completed. The system cannot find the path specified” Resetting preferences did not fix.
my os is windows 7. elements 12 worked fine for many months then save for the web stopped working
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Can I install a second copy of photoshop elements 2.0 on my partners laptop? and can she use it also?
Wow, Thanks for the answer,
As some software has multiple user limitations, i wanted to check that out, in case your only meant to install on only one computer,
so its okay for my partner to use it to?
And also, is it alright to make money from using photoshop elements 2.0?
Do you recommend any free up dates to elements 2.0?
Thanks -
Can I use a real copy of Photoshop for as long as I am paying for the Creative Cloud?
Hello, I am on Windows 8 and need a working copy of Photoshop but an outright purchase was just too expensive for me. So I subscribed to the cloud in hopes that I could just pay monthly for the software. But when I download Photoshop CC I see that it is still asking me for a serial number. So my question is, is the cloud monthly fee enabling me to use the software ongoing? Or do I still need to purchase something else at some point?
Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your paid Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
when i try to install my copy of photoshop elements 1.0.1 , get the answer to install internet explorer 4.0 or more, but i use the firefox browser. by the way, the internet explorer installation was not successful with my windows 8. What can I do?
Photoshop Elements 1.0.1 seems like very old software 2001 I believe. Try asking in the Elements maybe someone there will be able to answer your question. Photoshop Elements
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Not sure if anyone can help but I have a copy of Photoshop CS5.1. Ever since it was installed, every now and again when I try do something simple like save a file or scale something using the Transform tool, in fact anything at all it comes up with "Could not complete your request because of a program error". Have thought about re-installing it but I have lost my serial number. I'm living in Ireland and trying to get to talk to someone in tech support is a complete joke. Any ideas what to do ? Thanks
Ianp69549740 have you tried reinstalling Photoshop CS5.1? If so do you receive any specific errors? What operating system are you using?
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I have just downloaded a copy of Photoshop and Adobe Bridge CS4 onto a second laptop I recently purchased. However the font size of the menu bar/tool bars is extremely small. My other laptop also has a copy of CS4 but it does not have the extremely small font size. Could you please tell me how to increase the font size in the menu/tool bars?
You can't. Any version before Creative Cloud does not support high-DPI displays and that is just that. If you cannot adjust the system's screen resolution and so on, then there is nothing you can do.
Mylenium -
Why won't my Mac Pro read a burnt copy of Photoshop CS5?
I just got myself a Mac Pro. From upgrading my old G4. My Mac Pro is a 2 Dual-Core Intel Xeon 2.66 ghz Version 10.6.8. With a SONY DVD RW DW-D150A Drive and a NVIDIA GeForce 7300 GT graphics/display. So I have plenty of requirements to run CS5..I think. So anyways my friend let me barrow her copy of Photoshop which workered fine on her Macbook. When I tried it on my Mac the disk was read as a blank DVD?? As if nothing was written on the disk? I checked it and yes it is a written disk, so why won't it work? Any suggestions would help.
Thanks.Your friend is not allowed to share her copy of photoshop like that, but that's not related to your problem. You've burned the DVD wrong or your hardware is broken.
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My computer that had Adobe Photoshop CS6 on it was hit by lightening and cannot be repaired. I want to get a copy of Photoshop for my new computer. I have an open case, but I cannot get Adobe to respond to it. I have sent the serial# and a copy of the license. Every time I try the chat function to get help, I get dropped with the message "chat is no longer available." I WANT MY PHOTOSHOP!
This is a user forum, not a channel to address Adobe. As your fellow users and volunteers, we'll be happy to help you if we can.
You can download the CS6 trial version just like anybody else.
Once you download it, you can install it, input your serial number, register it and apply all necessary updates.
An alternative, if you know how to access your Adobe account, under My Products you'll find your Photoshop CS6 registration, next to which you should find a link to download CS6 if you originally bought it as a download -
If I have an old copy of Photoshop 7 in .exe form for Windows, how do I get it on my mac?
If I have an old copy of Photoshop 7 in .exe form for Windows, is there any way of getting hold of a .dmg copy that I can install on my Mac?
Gener7,
Thanks for that clarification. Being a PC-only guy, I could not recall when the break came for the Mac CPU's, and OS's.
As the first released version of Ps was ported only for the Mac (was that release 1.0, or 1.0.1?), and then not released for the PC, until version 2.5, I knew a little bit of the history, but you just filled in a big blank for me. That's the sort of stuff that I missed, back when the Ps Forum was split by platform - I never read the Mac side.
Appreciated,
Hunt -
How can I get my 2001 copy of Photoshop Elements to run on my Windows 7 computer?
How can I get my 2001 copy of Photoshop Elements to run on my Windows 7 computer?
Your talking about photoshop elements 1?
Did you install photoshop elements 1?
What happens when you try to run it?
Do you get the message "Scratch Disk is Full" or similar message?
How much free space do you have on your hard drive?
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