My correct contact email address is not being used...

I do not use, and do wish to use, my allocated BTInternet email address and I have my normal Gmail address set up for my BT contact.  As a result I have the BTInternet address set up to permanently forward emails to the Gmail account.
Despite my contact address being set to Gmail, I keep getting mails signed by Warren Buckley which are coming via the forwarding route from BTIinternet.
The latest one heralds a problem.  It is telling me that, because of a change in the T&Cs, the BTInternet account will be closed if I do not actively access it every 150 days.  That is in addition to the fact that I recently had an email telling me that I must set up some new way of using the BTInternet account which, as I do not use the BTInternet account, I have no interest in doing.
If this goes ahead I will, after 150 days, not receive any information emails from BT as I will have no account for WB's minions to send them to.
I have submitted a communication about this under a "Technical help - Email or security software [Incident:130427-002xxx]" reference.  However, is there anything else I could do to get this anomoly corrected and emails sent to my real contact address at Gmail?

Thank you for that.   I had not seen any other postings on the topic as I was unsure where to post this and I had used the wrong forum section and one of the mods has moved it here.
The email I got never actually mentioned forwarding as a method of retention, so I hope you are correct. 
What the email said was:
How to keep your BT email
Make sure you use your email at least once every 150 days by logging on at bt.yahoo.com, using your computer email software (like Microsoft Outlook or Mozilla Thunderbird) or checking your email on your smartphone. If you don't, we'll close the account and delete everything that goes with it - including your emails, contacts, calendar and notes.
Edit:  I have now delved ito the T&Cs and I see the reference there.

Similar Messages

  • HT1937 i have old email address that is being used on my apple id and i do not know password I also have another apple id created but when I go to the istore it shows my pld account and i cannot delete and setup the right one

    i have old email address that is being used on my apple id and i do not know password I also have another apple id created but when I go to the istore it shows my pld account and i cannot delete and setup the right one

    No, "My Number" was not listed in my Phone menu, I had to manually type it it.  Is there a way for that number to automatically be listed in that "My Number" spot?  Would that maybe have something to do with my phone number not being listed as an option in the "Send and Receive" spot under messaging???

  • After finally getting my imac from fedex,  cannot get past the Update Apple ID and to use ICloud I have to change my app  id.  okay, but the red keeps saying that email address is already being used.  is it because I am on the apple site on a netbook pc?

    On the Update Apple ID screen to use ICloud, I get a red message that email address is already being used.  It does not accept my email address?  I do not understand what the screen is asking me.  Is this because I am using the apple ID on a netbook for this note or what. 
    Is there a way to bypass this screen if I don't want to use ICloud?  I don't want to screw up the original setup of my imac.  If I could get to the desktop, then I would know what OS and programs are in my machine. 

    Hi, hopefully you've called Apple on this... you have 90 days free phone support.

  • I am trying to set up an account to use eprint but it says my email address is already being used. H

    i am trying to set up an eprint account and to do so i need to give an email address, having done so i am being told my email address is already being used. i cannot add another address as i do not have one. help

    Hi priceg924;
    I hope you are having a great day and sorry to learn that you are having this issue.
    Let's try this -
    To help you better I will need to know the following;  What printer do you have? Please include complete printel model.
    It may help later if you let me know what (OS) Operating system you are using.
    For a very complete list of troubleshooting steps in regards Eprint go to this article Click here.
    Before you try any troubleshooting steps do the following;  
    - Erase all cookies and browsing history.
    - Do not include signatures in your email.
    - Restart the computer.
    I will also take the following general steps to ensure that this is not creating an issue.
    - Set an Static IP address to the printer. Depending on your printer model will be the procedure to do this.
    - Use Google public DNS servers which are 8.8.8.8 and alternate Server is 8.8.4.4 the way you set this is
    Also this is what I heard from other members of the forum.
    I heard here (other members of the community) that there is an issue that engineer are working on diligently that may be affecting this particular process. At the same time I know that other members have some success using this steps aforementioned.
    Hope this helps and let me know if I can help you in any other way;
    RobertoR
    You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

  • I am having a problem with homesharing on my apple tv. The email address on my tv is different than what I am registered with. How do I correct the email address that is being displayed under home sharing on the apple tv?

    Somehow my apple id email address under homesharing on my apple tv is different than that used for homesharing on itunes in my imac. I can't access home sharing on my apple tv because of this. Can you please tell me how to change it on the apple tv in order to get homesharing to work?

    turn off home sharing on apple tv, then turn it on again, entering new credentials. Apple-TV works very reliably with home sharing unlike iDevices which don't

  • I upgraded my iPhone to 4s,itunes wont let me sign in because the apple id was a old email address no longer being used

    I upgraded to a iphone 4s,when they transferred my info to my new phone itunes did not recognize my apple id because it is a old email adress that is not now being used.

    IF - you changed your ID - go to Settings>Store>Apple ID - tap the ID and sign out, sign in the the correct account. Apps that you purchased with the old ID have to be updated with that ID and are always tied to that old ID.

  • Why can I not verify my Apple ID? I keep getting this message after trying: "the email address is alread in use or you may already have an apple id associated with this email address. please try again or sign in using your existing apple id"

    the email address is alread in use or you may already have an apple id associated with this email address. please try again or sign in using your existing apple id............ PLEASE HELP ME

    Hi all,
    I tried this and it worked:
    1) Visit My Apple ID at https://appleid.apple.com/.
    2) Click the Manage your account link on the right sideof the page.
    3) Enter the account name (Apple ID) and the password you used when creating the account.
    4) Change the email address associated with your account.
    5) Send new verification email
    I also got this from apple CS for other things to try:
    Please follow these steps to access your Apple ID accountinformation:
    1) Visit My Apple ID at https://appleid.apple.com/.
    2) Click the Manage your account link on the right sideof the page.
    3) Enter the account name (Apple ID) and the password youused when creating the account.
    4) Delete any duplicate email addresses associated withyour account.
    5) Click the Save Changes button.
    If you do not have duplicate email addresses on your account, it is possible that your email address is already being used withanother Apple ID. In order to verify your email address with the current AppleID, it will need to be disassociated from your other Apple ID. You can do thatby following these steps:
    1) Visit My Apple ID at https://appleid.apple.com/.
    2) Log in with your other Apple ID and password.
    3) Select the Manage your account link.
    4) Choose Name, ID, and Email Address from the left sideof the page.
    5) Next to Primary Email Address, select Edit so that youcan change the email address associated with this Apple ID.
    6) Once you've made the desired change, select SaveChanges.
    7) Choose Sign Out from the top right of the page.
    If you would like to have the verification email resentto you, please sign into https://appleid.apple.com/with the Apple ID you want to verify, and make sure there is not a typo in yourPrimary Email Address. Select the "Edit" link to the right of your email address to make corrections and then click the "Save Changes" button.Once the typo is fixed, or if there is no typo, click the "Resend"link under your email address.
    If you still do not receive the verification email,please reply to this email with the email address that you intend to use onyour Apple ID.
    Good luck!
    Em

  • Eprint email address is not registering

    eprintcenter.com is riddled with problems.
    Bought new HP printer, go to eprintcenter.com
    Can't go any farther.
    Enter information to Create Account.
    Enter my name , email address and password.
    Says incorrect password.
    I click , forgot password.
    It asks for my email address.
    It prompts to enter email address for my account, this is my account ?
    So I go to sign in using the email address.
    It says my email address is already being used,  ...by who ?
    Who created this process ?

    J56, welcome to the forum.
    I suggest that you contact Google Customer Service for help.  They know their program best.  They should be able to help you easily.
    Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
    Signature:
    HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
    HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
    HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
    HP Photosmart 7520 AIO
    ++++++++++++++++++
    **Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
    Intelligence is God given; Wisdom is the sum of our mistakes!
    I am not an HP employee.

  • HT5557 since i updated my Apple ID with correct email address I can now only send imessages to email addresses and not iphone numbers - any idea how to fix this problem ?

    since i updated my Apple ID with correct email address I can now only send imessages to email addresses and not iphone numbers - any idea how to fix this problem ?

    You might want to try contacting Apple for assistance by going to https://expresslane.apple.com, then click See All Products and Services>iTunes>iTunes Store>Passwords & Security Questions>Lost or Forgotten Apple ID password.  They should be able to explain what's going on and help you reset the password for the old ID if necessary.  The call should be free.

  • Hello,  My old email address which I have used as my apple id for 10 years is being made redundant. I have changed the email address to a new gmail one and this is my new apple id. But my iMac has not recognised this. It keeps saying it wants the pa

    Hello,
    My old emails address which I have used as my apple id for 10 years is being made redundant. I have changed the email address to a new gmail one and this is my new apple id. But my iMac has not recognised this. It keeps saying it wants the password for my old email address. I have seen some advice on these forums which suggest signing out of iCloud and then back in again. But when I start doing this it asks me if i want all the photos deleted that have not been downloaded onto the mac.
    I have had an iCloud account for quite sometime and I'm afraid of losing everything in my cloud if i sign out and sign in with a new id.
    Is this fear realistic?
    I know I can change back to my old email, sign out and then sign in wight he new one...
    Please help!

    This did not work for me.  My old email account for iCloud still pops up on my screen every time I open my macbook.  I've deleted it, reset it, every thing I can think of and it still shows up.  I think six months of this is more than enough time to wait.
    RDG

  • I have a problem with a few emails i wrote which were in the outbox. The outbox disappeared all of a sudden with my mails... However they were not sent since the email address was not correct (just 3 initials). Is there a way to get it back somewhere?

    Hello,
    I have a problem with a few emails i wrote which were in the outbox. The outbox disappeared all of a sudden with my mails... However they were not sent since the email address was not correct (just 3 initials). I was waiting to find out the correct email address of that person, put in in and then sen it...Is there a way to get it back somewhere on the ipad or in some cached folder?
    Many thanks for an answe to this.
    Swisslady2

    There is no cache where the emails would be stored on the iPad, but you could try quitting the mail app and then launch it again and see if the emails return.
    Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Tap the home button. Then try mail again.

  • My iPhone contacts are only showing email address and not telephone number

    I have an iPhone 4S running OS6. For some reason of late my contacts are only displaying the email address and not the telephone number.
    I have repowered the phone a number of times but the issue still persists.
    Can any one tell me how to fix this ???

    Hi Kimberly,
    Try the following:
    1. Go to Settings > Messages > Send & Receive
    2. Check where the Start New Conversation From is set to. If it's not your number, select your number.
    If the above doesn't work...
    1. In Settings > Messages, tap on iMessage to turn it off.
    2. Reboot phone and after the phone restarts turn iMessage back on.
    Hope those help!

  • HT5312 The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.

    The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.

    Apple ID security issues -
    Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

  • When sending imessages my contact email address being displayed by the recipient

    when sending imessages my contact email address being displayed by the recipient, please could someone advice ?

    I found it in the Settings / Phone / Show My Caller ID - this is switched on - however I don't know if it will display my phone number or email address.

  • This email address is not available for use as an Apple ID. You may already have an Apple ID associated with this address. Please try again or sign in using your existing Apple ID.

    I want to change my apple id but get the message "This email address is not available for use as an Apple ID. You may already have an Apple ID associated with this address. Please try again or sign in using your existing Apple ID.".  I try to log a call with apple support and I get a message like "cannot schedule a call".  That leaves me out of options.  Any ideas?

    Hi billfromwandering,
    I'm sorry to hear you are having these issues changing your Apple ID. It is correct that if an email address has been used previously for an Apple ID, it can not be used for a different Apple ID, as noted in this article:
    In most cases, your Apple ID is also the primary email address of your Apple ID account. You can change your Apple ID to any other email address you control, as long as it's not already in use as an Apple ID. If your email address ends with @icloud.com, @me.com, or @mac.com, it's already an Apple ID. 
    Change your Apple ID - Apple Support
    If you are certain that the email in question has never been used for an Apple ID and you are having issues contacting Apple Support regarding this issue, you may want to make sure you are going through the Apple ID support channel on the following page:
    Apple ID - Contact - Apple Support
    Regards,
    - Brenden

Maybe you are looking for

  • Using Actions to SaveForWeb: Unable to keep file name

    ENVIRONMENT: start with an AI document, saved as an eps. I have Actions to format the graphic. (one layer) GOAL: Am trying to automate a Save For Web, resize and KEEP THE FILE NAME, with only the file TYPE changing. PROBLEM: I wrote an Action specify

  • Data conversion for OAF pages

    Hi, Can dataload handle data upload in OAF application? or Is there any tools in the market for data conversion that is for OAF, instead form based application.

  • Worth of MacBook (Jun 2007)

    Don't know where else to put this, but... How much would this be worth to a friend or on eBay?: White (plastic, of course) MacBook Mac OS X 10.5 (Leopard) SuperDrive 2.16 GHz Intel Core 2 Duo 1 GB DDR2 667MHz 160 GB 5400 rpm 5 hour battery life (stil

  • Does anybody know when the iPhone 6 I out please

    HI i am due an upgrade but was wondering when the new iPhone 6 will be out, any ideas as if it's soon then I would love to get that one hope somebody knows thanks upfront x

  • ACE30 load balancing across two slightly different rservers

    Hi, is there a possibility to get a load balancing across two rservers so: when client sends http://vip/ and it goes to rserver1 then url is sent without change when client sends http://vip/ and it goes to rserver2 then url is modified to http://vip/