My cox e-mail mysteriously disappeared - showing empty "no mail"

I have an iphone 5 and have had the cox e-mail set up from inception. Yesterday morning, my account was showing as "no mail." I refreshed the screen - got nothing. Shut down the phone 3 or 4 times to no avail. I checked the settings for Cox's IMAP, and tried changing the ports, and still got nothing.
Does anyone know a) why this happened, and b) what a solution is? Cox, of course, is blaming it on iOS.

Hi teeEMdee,
Welcome to the Apple Support Communities!
I understand that your inbox for your Cox email is empty and it sounds like you are not receiving any other incoming mail either. In this situation, I would recommend reading over and working through the suggested troubleshooting steps located in the attached article.
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Best regards,
Joe

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