My Creative Cloud application signs out every 30 minutes

Same problem, Windows 7 32-bit. Effective today all of a sudden, Creative Cloud logs me out every 15-30 minutes or so. When I log back in, I'm always greeted with a mesage on the Home tab saying "You updated Creative Cloud, 1 min" as if I just updated Creative Cloud a minute ago. Which I did not. Insanely annoying. Basically every time I open a PDF, it will open, then seconds later close because (presumably) it concludes that I don't have a valid CC membership. So I go log into CC again, then open my PDF. Until a half-hour later when the same thing happens again. Followed the directions to verify correct permissions as suggested elsewhere (http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html); no dice. Seriously, just unbelievably annoying. Adobe, seriously, Whiskey Tango Foxtrot?

I have branched this out to a separate discussion as the review of your activation history has already determined that you are not affected by 64-bit products convert to trial on launch or prompt for activation after licensing | CS6, CCM - http://helpx.adobe.com/creative-suite/kb/64-bit-creative-suite-applications-repeatedly.htm l.
DoNotWantAScreenName I am sorry but I don't have a list of conflicting processes or applications to offer you.  The selective startup step was suggested to help diagnose if you have a conflicting application which could be causing the sign out to occur.
Another option, which has helped others, is to also try a different User account to see if you face the same difficulty.  I did not recommend this step first as the activation history for these Users corresponded with the sign out occuring when they logged out of their User accounts.

Similar Messages

  • Get signed out every five minutes

    Terrible. SKYPE is now unusuable. So I tweet them, they say 'uninstall, reinstall, change your password.' did that. Twice.  Signed out every 5-10 minutes like clockwork.
    OK, now what?  I can't use it at all.

    http://heartbeat.skype.com/2014/09/i_keep_getting_signed_out.html
    Open your Skype account settings page:
    https://secure.skype.com/portal/account/settings
    If your Skype account is linked with Microsoft account, then try to unlink them.
    https://support.skype.com/en/faq/FA12211/how-do-i-unlink-my-skype-and-microsoft-or-facebook-accounts

  • Creative Cloud Constantly Signing Out (Windows 8.1, Video Included)

    Hello Everyone,
    I have noticed this question thrown around the forums a lot and yes I have renamed the 2 folders OBBM and SLStore to have .old at the end of them, however for me this has proven ineffective.
    I am on the Student package, I have it installed on both my Macbook and Windows 8.1 home PC. I assumed for a while it was my Macbook trying to run more than one instance and therefore automatically sign out my computer so I've turned it off and signed back in on the computer to conduct this experiment.
    It's nothing fancy to watch, just importing some websites to Dreamweaver and then playing around with some layers of a friend's logo.
    Hopefully this video will give some insight to this problem as it's one I'd love to have fixed soon!
    Anyone have any other ideas or familiar experiences chime in as any help will do to end this lingering annoyance.
    Side Note Although this happens. I can still open the applications from the Start screen and run them as normal.
    Regards,
    Luke Scotney

    What would I be checking for?
    If the connection drops CC pops up and says "Retry Connection, Continue Offline" this just completely signs out without instigation.

  • Creative Cloud app logs out every 20-40 minutes.

    Hi. My CC logs out very often during the day. I have to re-type my cc username and passwort approx: 20-30 time a day!!! Nearly every time I open a program like Photoshop, InDesign, Illustrator, Muse, Dreamweaver. Everytime I have to re-type my login. Problem exists since 7 weeks. Yesterday I made new WIN7 installation. But still same problem. I sit here in front of the screen sice 24 hours now to solve the problem. No success but huge amount of coffee.
    Thanks for your replies.

    We already complained about this. Adobe is not listening us: http://forums.adobe.com/message/5709728#5709728

  • Creative cloud applications keep asking me to login every time I launch an application

    Creative cloud applications keep asking me to login every time I launch an application on a same machine.
    How to solve this problem?
    Windows 7 Professional.

    Or it could be patially related to typical pains when a company makes an enormous transition like this. Ironcially, just as i said in my post, my issue resolved the next day.
    Listen, I undertstand the concern and certainly the frustration. I spend nothing short of 14 hours per day with Adobe apps open. primarily After Effects, Photoshop and Illustrator. I know the hassle and I know the frustration of constantly having to sign back in, which i did for a bit too. But it's just a little melodramatic when people make idle threats they aren't going to follow through with anyway, about using a product that does what this does, and is such an enormous productivity tool that people say silly things. that's what I'm referring to. If you're going to choose an entire platform different than Adobe becuase theyr'e having issues on a brand new method of service and delivery you're an idiot anyway. Wouldn't you agree that the statements of ' i don't have time to test something' are a litle ridiculous? name any product, or purchase in any part of your life that has never failed at anything? and then saying thigns like it's suddenly an unstable environment, when the problem they're complaining about (and the complaint of course it legitimate) has absolutely nothing to do with the stability of the product?
    it's the overblown, silly statements that make people look foolish, do nothing to help the issue, and offer nothing that crack me up. When I read someone saying things like that i pretty much ignore anything else they say because reason isn't something they are using at that point anyway.
    See what you said? that has nothing to do with anyone I'm talking about. You made a valid point, didn't make silly comments like what I'm referring to. you said something I don't agree with, but you dind't go overboard and get all dramatic about it. I don't agree that it's an ongoing degredation of their rep. there is nobody even remotely close a valid competitor out there for this in the first place (depending on what software yoiu're referring to, but since we're in the CC forum i assume that's what you mean). The fact is, their reputation is so strong, no other software company can even compete. But even so I still see progress and innovation. Intel had a cushion with no competitor at one point, then AMD came in, and if you notice, within a couple years of AMD getting very popular, Intel started releasing their upgraded technology in less than a third of the time. But I don't think I see that laziness from Adobe. I don't honestly know that the reason is they moved to a subscription based environment but I know that almost all big software companies are at leasdt considering it. heck Microsoft was talking about changing their licensing and doing it the same way. And it's not for greed I'd guess, it's to comabt theft. At least that's my guess, i have no idea, but i don't believethat it's done and they would change their entire business model for a reason lefss important.
    While we're on that topic I'd like to point out i bet this new process makes an enormous dent in the piracy, at least short term, so for me I applaud it. because when so many people steal the software, it means people like me, and i assume you, pay much higher prices for our legit licenses. So anything that can be done to thwart that has my full approval. But it also just happens to have some nice benefits, in that the pricing is pretty ridiculously low IMO for the entire suite of apps for 50 bucks per month. let' be honest, anyone using them for business which is primarily what this softwre is geared to, understands that while it might seem high, it's tiny compared to the montly cost of doing business, to keep an up to date, suite full of apps that would cost thousands were it not for the subscription. I'll admit, I bought the full suite on the montly just because it made sense. And it actually paid off. Recently I had a client that desperately needed ihs forms migrated to interactive. they were word docs, excel and plain pdfs, but because I happen to have a license for Acrobat, i was able to import those into pdf files and convert them to interactive forms. Then recommend he use the online service to manage them, and frankly it paid for 6 months of licensing for 10 hours work. were it not for the subscription based licensing i'd not have even been able to offer the service because I wouldn't have paid for acrobat.
    Complaining about a piece of software you buy that doesn't work in an area, regardless of where it is, makes perfect sense. But the statements I'm referring to equate to someone buying a house, finding out the key doesn't work, or the doorknob is broke, throwing their hands up and saying 'i'm finding anohter house'. it's silly, and everyone knows there's no merit to it. But i get frustrated seeing it over and over, frewquently by people that hven't even paid for the software. Sometimes I post thing I shouldn't but hey, don't we all?
    I like to browse these forums becuse I'd say i've learned as much of my knowledge by reading tricks, tips and resolutions posted in forums as I did through my classes and education. That's possibly an overstatement but not by much. I do get just as frustrated at the people constantly trying to belitte the company as they do with their issues.

  • When I log onto Creative Cloud it signs me straight out I don't know what to do

    SWEG

    Please refer to :
    You are no longer signed into your Creative Cloud applications
    "You've been signed out" error every time I try to sign into Creative Cloud desktop application.
    Please let us know if it helped you.
    Regards
    Rajshree

  • Lightroom does not open..  I uninstalled then reinstalled LR CC to no avail; I signed out of Creative Cloud I signed back in... NOTHING... NADA!!

    Lightroom does not open..  I uninstalled then reinstalled LR CC to no avail; I signed out of Creative Cloud I signed back in... NOTHING... NADA!!

    I know it is headache to go through same process again.
    Open Preferences folder and move all Lightroom prefernces file to Desktop.
    Make sure that not even single Light room  prference files like com.adobe.lightoom.plist...etcare there inside Preferences folder.
    Then reboot the computer and Sign out from Creative Cloud and Sign in and then try to Launch Ligthroom CC 2015 application , by double clicking on Lightroom cc 2015 option under Apps list in Creative Cloud application"  .
    Still same issue ??
    Remove Lightroom cc application and the reinstall the same from Creative Cloud.
    Then try launching Lightroom cc 2015 from Apps list in CC app.
    Still same issue?
    If it is okay for you , you may try launching from Root user account.

  • When i sign into creative cloud it signs me out

    any idea why it wont let me in?

    Hi Steve,
    I believe you are facing the "You've been signed out" error.
    Please refer to the help document below to fix the error:
    You are no longer signed into your Creative Cloud applications
    You may also refer to the thread below:
    You've been signed out
    Regards,
    Sheena

  • My creative cloud keeps signing me out

    whenever i log in it auto sighns me out how do i fix?!?!? please help!!

    Hi Meaty Runes,
    Welcome to Adobe Forums
    Follow the link mentioned below for a solution-
    You are no longer signed into your Creative Cloud applications
    Let us know if that helps!
    Thanks
    Garima

  • Why do I have to Sign Out in Creative Cloud then Sign back in everytime I open InDesign or any other CC program for that matter to view my previously loaded TypeKit fonts?

    Why do I have to Sign Out in Creative Cloud then Sign back in everytime I open InDesign or any other CC program for that matter to view my previously loaded TypeKit fonts?

    Hi Denise, It seems that your machine is not holding up the activation. Kindly try to following steps.
    https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    Try to create a new admin account and check if the products are activated or not.
    We would be waiting for your response.
    Thanks,
    Atul Saini

  • My creative cloud logs me out right after i sign in

    2nd day of used of my creative cloud and it still logs me out as soon as i log in.

    Hi Pictureitcac,
    Welcome to Adobe Forum,
    Could you please try these steps and let us know whether it fixes your issue or not.also for all other Forum participants
    Rename the SLStore to SLStore.old from this Location
    Windows:
    C:\ProgramData\Adobe
    Mac:
    /Library/Application Support/Adobe
    Once done please rename OOBE to OOBE.old from this Location
    Windows:
    C:\Users\(Your Username)\AppData\Local\Adobe
    Mac:
    ~/Library/Application Support/Adobe
    Please launch any Creative cloud application and let us know if it helps.
    You can also refer to http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    Regards,
    Rajshree

  • "Sign out from creative cloud" is greyed out.

    Hi
    When I open CREATIVE CLOUD preferences --> General --> account
    "Sign out from creative cloud" is always greyed out.
    I want to sign out from creative cloud and sign in with different adobe Id.
    thanks
    Chandu

    Hi Chandub,
    This might indicate that the Creative Cloud app is not loading completely or doesn't have sufficient user rights to finish loading.
    Are you on Windows or Mac? If you are on Windows, you might try launching the app by using right-click Run As Administrator, if you are on Mac see if the same behavior happens from a newly created admin account.
    There is also an option with the Adobe Cleaner tool to remove all Adobe ID info, option 10.
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    Hope that helps,
    Dave

  • Hello I have Adobe master pack. When I try and sign on to creative cloud it signs me out. I have tried the 4 suggestions adobe has and when I try to go to their 24/7 chat the chat is closed.

    Hello I have Adobe master pack. When I try and sign on to creative cloud it signs me out. I have tried the 4 suggestions adobe has and when I try to go to their 24/7 chat the chat is closed. How do I correct this?

    Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
    Beyond that noboidy can tell you much without proper system info.
    Mylenium

  • I canot sign in to update my Creative Cloud applications.

    I cannot sign in to update my Creative Cloud applications. The same e-mail address and password will let me sign into the adobe web site. What is wrong?

    I had the same problem. I could not find the file suggested in the help link above.
    I tried another solution discribed there:
    I uninstalled the app at /Applications/Utilities/Adobe Installers.
    Then i installed the app again without deleting the files i could not find
    I have the app working now again

  • Creative Cloud Application "Download Error"

    Hello,
    first of all, this is a Repost the orginal Discussion is here: Creative Cloud "Download Error" message
    I repost this, cause the solution which was given by one of your Staff Members did not help me..
    When I go to the App section on the creative cloud manager I get the message "Download Error. Please Contact Customer Support."
    Could somebody please help me fix this?
    I have tried restarting my computer, signing in and out of creative cloud, and clearing the cache.
    Thanks

    Hi,
    the creative cloud application gives me the same message, the problem is that it doesn't identify the number of the error, it only appears the message as the photo of Lukasm12649297.
    I also tried to reinstall the creative application and it didn't work.
    Could somebody please help me fix this?
    Thanks

Maybe you are looking for