My creative cloud asks me the serial number

I installed creative clound was supposedly totally free and now calls me the serial number and what is not.
My from is Argentina.

Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link

Similar Messages

  • I got my adobe creative license but the app are asking for the serial number. What can I do?

    I got my adobe creative license but the app are asking for the serial number. What can I do?

    Welcome to Adobe Forum,
    Creative cloud do not need a serial number. it will be using your Adobe ID on which you have purchased the creative cloud membership.
    So you need to login with your Adobe ID and password to activate the cloud membership.
    Log out & log back in of the CC Desktop App.
    In case it is not signing in successfully please try the following:
    I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:
       Windows:
       In windows 7 navigate to following location:
         /windows/system32/drivers/etc
       1. look out for "Hosts" file
       2. Open it with notepad
       3. Check if you have any entry for Adobe
       4. Remove the entries and try again launching any product from CC
       Mac:
       1. Please click on "Go" and navigate to /private/etc
       2. Open "hosts" file and check out for any entries for Adobe.com
       3. Remove the entries and save the file
       4.  try again launching any product from CC
    You can refer :
    http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.
    Please let us know if it worked.
    Regards,
    Rajshree

  • I have had to reinstall my Adobe creative suite 6 Standard but when I key in the serial number it asked for the serial number of a qualifying product?

    I have had to reinstall my Adobe creative suite 6 Standard but when I key in the serial number it asked for the serial number of a qualifying product?

    It's asking you or prompting you to input the old serial number of the version that you used to upgrade to your new version.

  • Can't install my  adobe creative suite after i put the serial number. its asking for the serial number for cs3 and i don't have that.... what do i do?

    can't install my  adobe creative suite after i put the serial number. its asking for the serial number for cs3 and i don't have that.... what do i do?

    ANd what exactly? You hav not told us, what you are actually trying to install onto what system and other details....
    Mylenium

  • Installing Photoshop CS4 from original Disk onto my new Macbook Pro.  Serial number accepted but now asks for the serial number of a previous version e.g. CS3 which I no longer keep.  How do I resolve ?

    Installing Photoshop CS4 from original Disk onto my new Macbook Pro.  Serial number accepted but now asks for the serial number of a previous version e.g. CS3 which I no longer keep.  How do I resolve ?

    Tina Hadley did you migrate/transfer your applications over to your new Macintosh?  If so this could cause problems with your serial number being recognized.  Please run the available uninstallers located in Applications/Utilities/Adobe Installers folder.  Once this is done you will also want to run the CC Cleaner Tool.  Details on the use of the CC Cleaner Tool can be found at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.

  • Creative cloud -- 30 days trial -- serial number?

    Why am I getting a 30 days trial when I download the apps in creative cloud? I've used the 30 days and now I can't use illustrator and indesign without a serial number... Tried to uninstall and reinstall...

    It seems fixed after reinstalling the English version of the apps
    Best regards
    Carlos Muñoz-Rojas
    [email protected]
    +34 607711745
    Enviado desde mi iPhone
    El 27/11/2012, a las 03:29, Kirsten Harris <[email protected]>
    escribió:
       Re: Creative cloud --> 30 days trial --> serial number?  created by Kirsten
    Harris <http://forums.adobe.com/people/Kirsten+Harris> in *Adobe Creative
    Cloud* - View the full
    discussion<http://forums.adobe.com/message/4876141#4876141

  • CS6 asks me the serial number. Help needed ...

    The CC6 ask me the serial number, I put the serial number that Adobe provide me by email and the little window mark an error, How I can instal this 1149$ package? I need to use it now, please help me

    Error "The serial number is not valid for this product" | Creative Suite
    http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
    If the page linked above doesn't help resolve the issue, you need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
    Here is a link to a page with options to help make contact:
    http://www.adobe.com/support/download-install/supportinfo/

  • I recently subscribed to Acrobat XI after the trial expired but when I went to activate it I was asked for the serial number. I only have the order number on the invoice. How do I get the serial number for the trial software that is on my computer?

    I recently subscribed to Acrobat XI after the trial expired but when I went to activate it I was asked for the serial number. I only have the order number on the invoice. How do I get the serial number for the trial software that is on my computer?

    Please do not try to send attachments in mail responses to forum messages. Please return to the forum and click Reply. You can then use the CAMERA icon to add your pictures. Looking forward to seeing what is wrong with your license screens - the general advice is simply to sign in, and everything is done. Make sure you use the SAME Adobe ID that you used to purchase, and check your account details to be sure the subscription is active.

  • I've purchased Flash CC 2014 and it is asking for the serial number, where can I find it??

    I've purchased Flash CC 2014 and it is asking for the serial number, where can I find it??

    you don't use a serial number with your cc subscription.  you use your adobe id.
    close flash > open your cc desktop app > sign out of your app > sign back in to your app being careful to use the exact adobe id you used to subscribe to cc. > open flash pro.

  • I am trying to load LR on my new macbook pro. It asks for the serial number. I enter the digits, but it says, quote, " This is an upgrade serial number. The serial number from your previous version of Lightroom is also required."

    I am trying to load LR on my new macbook pro. It asks for the serial number. I enter the digits, but it says, quote, " This is an upgrade serial number. The serial number from your previous version of Lightroom is also required."

    If you still have the old computer and it is a MAC, the Lightroom 5 serial numbers are in a text file.
    users/"username"/Library/Application Support/Adobe/Lightroom/Lightroom 5.0 Registration
    More info here
    Preference and other file locations in Lightroom 5

  • I bought Lightroom 5 and installed it. I was asked for the Serial number and I entered it. But it does not work. Why?

    I bought Lightroom 5 and installed it. I was asked for the Serial number and I entered it. But it does not work. Why?

    To locate the serial number:
    http://helpx.adobe.com/x-productkb/global/find-serial-number.html

  • After installing lion os logic pro asks for the serial number but will not accept it

    after installing lion os logic pro asks for the serial number but will not accept it

    Start Here:
    http://support.apple.com/kb/TS2005

  • Trial version. Today I have downloaded the program with the serial number, now I'm doing the istallation he asks me the serial number, I put it and he tells me that I need also the serial number of the previous version. How can I find the serial number of

    1 month ago I Downloaded a trial version. Today I have downloaded the program with the serial number, now I'm doing the istallation he asks me the serial number, I put it and he tells me that I need also the serial number of the previous version. How can I find the serial number of the trial version?

    What program, and did you buy the UPGRADE version, or the FULL version?
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    So, if you had A and you bought A+ you need to provide your A serial number during install so A+ knows you are legal

  • I lost my logic 8 pro serial number. I can't find the booklet that comes with the serial number. How can retrieve this? I upgraded from logic pro 7. I changed hard drives and now it keeps asking for the serial number. But I can't find it. Where can I requ

    I lost my logic 8 pro serial number. I can't find the booklet that comes with the serial number. How can retrieve this? I upgraded from logic pro 7. I changed hard drives and now it keeps asking for the serial number. But I can't find it. Where can I request it? Thanks!

    If you still have the receipt or other proof of purchase, you can ask Apple to send you the serial. Otherwise, bad luck mate.. Good news is, you can now buy Logic Pro 9 from App Store for just 199 USD

  • Hi. I am trying to install the photoshop element 12 tryal for 30 days. But they are asking me the serial number and i don t have it.

    hi. I am trying to install the photoshop element 12 tryal for 30 days. But they are asking me the serial number and i don t have it.

    Peter,
    Apple doesn't sell iWork that way anymore.
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