My creative cloud cannot connect app server

i wanna download after effects!
plz help me it continued for 38 hours.. just loading..

Mac Spinning Wheel https://forums.adobe.com/message/5470608
-Similar in Windows https://forums.adobe.com/message/5853430
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Similar Messages

Creative Cloud cannot connect from behind a proxy.

One of the most stupid things that Adobe has done is this stupid Creative Cloud solution. We have multiple users who are unable to access the Creative Cloud because the "brains" (and I use that term loosely) at Adobe decided to change their application without any warning.
When using the Adobe Application Manager, the software would not connect to the Adobe servers when using a proxy, but that was fine because at least authentication was working. Now even that is failing since the update from Adobe Application Manager to Creative Cloud Desktop App. After much testing, and countless trials in trying to find a full application which does need to be constantly updated everytime it does connect to the internet, I was able to work out that if a proxy pac file is being used, then the application does not connect and fails because it cannot find the internet. When a proxy server and port is used, then it connects, but this is not a suitable solution.
Is there anyone who has been able to use the software with proxy pac files enabled?
Btw, here are some interesting reponses from the Adobe tech support who was neither supporting nor tech savvy:
"Do you have a connection to the internet?" - After remoting on to my machine ...FROM THE INTERNET
"You need to start the machine in safe mode." ME:"Why?" Support: "Because this free up resources, for the application to run"
"It looks like the Internet connection is not working" - After repeatedly clicking Retry
"I'll contact the 2nd tier support and we will be able to help you, because our main concern is that you can get a connection" Me:"How long will that take?" Support: "A couple of hrs" - 4 hrs later and still no word from tech support and I have already worked out the issue.
So for any Adobe people, who actually want to help, I'm still waiting on my callback.
All others, let me know if anyone has been able to get this working with proxy pac files.

For any one trying to get this stupid thing working, I was able to find a solution for our environment.
Namely adding both a proxy pac file for the users and then enabling the Proxy server settings for the application. This allowed the Adobe Creative Cloud application to connect to the internet and update. This also meant that we didn't need to add the sites into our filter list as they were already enabled for the users.
Hope this helps others trying to get this working

I-cloud is asking me to agree the new terms, when I go on to agree, it keeps saying 'cannot connect to server' !!! Since I have downloaded IOS7 I am now unable to access iCloud

Having just downloaded IOS7 on my iPad, I cannot now open I-cloud!!!! It keeps asking me to agree the new terms and conditions, when you go into Agee, it says..."cannot connect to server" I have tried to do this on two different wifi site and will not accept??? Can anyone help!

Numbers documents from iOS need Numbers 3.2 on a Mac to open. And Numbers 3.2 requires Mavericks. If you are using Mavericks you can get Numbers 3.2 from the Mac App Store. It will be free IF you have Numbers 2 (iWork '09) installed. Otherwise you must buy it.
Your other option is to send the Numbers file as an Excel file via e-mail to yourself to open with an earlier version of Numbers.

I have just added Facebook app. When trying to register it in Settings it won't accept password - says cannot connect to server. Working fine otherwise

Having just joined Facebook, I have added the App to my iPhone and iPad mini but the iPad mini is coming up with an error message when trying to log it in Settings. Seems to be stuck in loop "cannot connect to server"

You can't override it no matter what you do. The device has to connect to the server to complete the iOS update. You could try rebooting the iPad and see if that lets you connect to the server after it starts up.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If that will not work, you can try connecting to iTunes on your computer and see if the activation will complete. Sometimes when thes activation issues arise, you end up having to restore the device again, but first things first. Reboot and see what happens.

WHAT IS THE APP TO INSTALL THAT WILL CONNECT ME TO CREATIVE CLOUD WITHOUT CONNECTING TO INTERNET?

WHAT IS THE APP THAT CONNECT ME TO CREATIVE CLOUD WITHOUT CONNECTING TO INTERNET?

I don't think that is possible... but, after you do your initial install, you are only supposed to have to connect to the Internet once a month to verify your subscription
Chat Now button near the bottom for Activation and Deactivation may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
and
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq

Photoshop Touch: Cannot connect to server

I have Photoshop Touch (version 1.7.5) installed on a Samsung Galaxy Tab S 10.5 (with the latest firmware). When I try to open files from my Creative Cloud, I get an error message that says: "Lost connection. Cannot connect to server". It's strange because I can see my folders, and the error message appears just after I click one of my folders to view it's containg files. I have tried to log off / log on and reboot the device, but it doesn't help. I can access my cloud files from a PC and I am sure the user name and password are correct. Does anyone know a way to fix this problem? Thanks in advance!:)

Sometimes the sign-in process goes kablooey for whatever reason. It can usually be remedied by tapping the options icon (the cogwheel out in the project selection user interface; upper right) > My Account. Sign in that way and you should be able to get everything going again. I just did it on my Google Nexus 7 2013 with no problems.

MacBook Pro, iPad IV and iPhone 4S Cannot Connect to Server

I have a MacBook Pro running Mountain Lion 10.8.5, and an iPad IV, both less than three months old. I also have a pair of iPhone 4s's.
All of a sudden none of them can reliably connect to our AT&T Wireless home internet. There are particular websites we are blocked from viewing, notably any apple website, including apple.com, apple support, itunes, and App store, but also random ones like Wikipedia and others. We constantly get the "cannot connect to server" message. Yet other websites load right up with no problem.
Many websites are seriously snarled up, particularly Ebay, which is a critical one for me to have quick access to. Ebay screens are scrambled and out of order, act like purchases are being made when they're not, and photos don't show. All we get is little blue questionmarks.
Multiple PCs running on our home network work just fine, and we can get into any website with them. But ANY apple product is just stymied. We can turn off wifi on the phones, and get into websites with 3g, but as soon as the wife is turned back on, we're back to square one.
Nothing has changed on our network recently, although we did get a new router about three months ago after having consistent outages. I have noticed our wifi getting glitchier and slower as time goes by, but again, it affects the Apple products, until it just went totally haywire last week.
My husband gets wifi at work just fine, and I am accessing wifi quickly and accurately on the MBP at this very moment on a museum network.
The issue seems to be the AT&T home network, and very specifically with the full line of Apple products.
Any clean and easy suggestions? I don't want to have to jump through hoops on four different products, and I now suspect it's something to do with AT&T?

Pleeeeeeease. Somebody? Anybody?
I can't get into Facebook, or Ebay on my MacBook. Life is too short to weep and lose hair over computers. Surely there's a quick fix I just haven't thought of?

I recently updated to iOS 8.0 on my Ipad however when i try to agree to the new terms and conditions i get an error message saying either 'Cannot connect to server' or 'Your session has timed out please try again' what can be done to resolve this?

Hi, I recently updated to iOS 8.0 on my Ipad mini however when i try to agree to the new terms and conditions i get an error message saying either 'Cannot connect to server' or 'Your session has timed out please try again' what can be done to resolve this problem? Also i cannot download anything from the App store as a result of this.

Can you check the Object Security for the Analysis Menu and Export button and see if it is restricted?
Also, is this a Oracle DB? IF so, has the following 32 bit Oracle Client components been isntalled:
Oracle Objects for OLE
Oracle Data Provider for .NET
Oracle Providers for ASP.NET

Creative Cloud for Desktop app Launch at login (solved)

I’ve had an issue with Creative Cloud for Desktop app (using Windows 8.1 Update 1 x64) – regardless of what has been set on my Preferences > General Tab > Launch at login, my app didn’t start at logon (system startup).
I’ve tried:
uncheck the ‘Launch at login’ option (Preferences > General Tab). Restart PC. Launch the CC app, check ‘Launch at login’. Restart. Didn’t help.
uncheck the ‘Launch at login’ option (Preferences > General Tab). Restart PC. Remove the startup Key from registry stored under: [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]. Restart. Launch the CC app, check ‘Launch at login’. Restart. Didn’t help.
reinstall Creative Cloud for desktop app. Didn’t help.
rename the OPM.db file (as described here: http://helpx.adobe.com/creative-cloud/kb/apps-panel-reflect-creative-cloud.html). Didn’t help.
Finally - since the CC app is actually and x86 application - I’ve moved the startup entry from the x64 Run Key [Wow6432Node\Microsoft\Windows\CurrentVersion\Run] into the common x86 [Microsoft\Windows\CurrentVersion\Run].
Simply:
a. Remove:
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Adobe Creative Cloud"="\"C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\ACC\\Creative Cloud.exe\" --showwindow=false --onOSstartup=true"
a. Create:
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"Adobe Creative Cloud"="\"C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\ACC\\Creative Cloud.exe\" --showwindow=false --onOSstartup=true"
And you know what? it woooorks!!! Now my app starts with windows!
I'm sharing this in case someone else has run into the same problem.
Best Regards,
Pawel Kuc
<Removed by Moderator>

thanks John
I am an Admin User although I would install using Run As Admin
64 bit Dell Laptop
Windows 8.1 - update
Windows Firewall
Kaspersky Anti-virus - not tried turning off but will do so and respond
All my programs have downloaded, installed and are still working (Muse, Photoshop, etc.)
Not installed any hardware since registering for Adobe, but have installed Articulate Studio 13, and also Articulate Storyline
Originally received an update for the desktop app, which failed to install
Tried repeatedly (including turning off firewall) but no luck
Uninstalled the desktop app - after following a link in one of the forums
downloaded the new desktop app - installed - perfect
Other application updates installed perfectly, including the big update for Muse to 64 bit
Most recent update for desktop app failed to install, so tried the above, removed the desktop app, but cannot now find the link to the new version to download.
Hopefully just need to find the download link to the desktop app, but travelling at present so do not get enough time to surf to locate it :-(
Leslie

This section of Creative Cloud is experiencing unexpected server errors.

I can't sync my files using the desk top app.
When I logg in to the CC web site it takes some time, and then I get the message
This section of Creative Cloud is experiencing unexpected server errors.
It's been like this all day, on both my computers.
I need to sync my dokuments so I can work from home tomorrow!!!

Hi alempmc,
Welcome to Adobe Forum,
You can try :http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
Regards,
Rajshree

Error cannot connect to server or DNS name when working with the SRDemo

I receive the error cannot connect to server or Dns name when trying to
display the SRlist.jspx page in the SRDemo. I am using the embedded OC4J server . I tried to using the debugger to trouble shoot the problem but I did not get any information that was useful. The url I am using is http://localhost:8989/SRDemo-UserInterface-context-root/faces/app/SRlist.jspx I also tried using the IP address that didn't work . I really need to get through this demo.

What about using:
http://127.0.0.1:8989/SRDemo-UserInterface-context-root/faces/app/SRlist.jspx
Or disabling any proxy settings your browser might have?

I can't sign into creative cloud desktop connection

I can't sign into creative cloud desktop connection. Every time I try on my computer it comes up with - you have been signed out? Please sign in - It never signs in. I can sign in perfectly online but not on my computer desktop version. I have uninstalled and reinstalled app but hasn't worked.

I happend to have the same problem... I can sign in online but my destop version does not do anything! And if I startup one of my applications it asks me to sign in (for a trail version). If I do so I get this message....
There was an error with this action. Try again later.
0dd926b8-96c7-4362-adc0-xxxxxxxxxx
I changed the last 12 characters in x because I have no idea if this error is specific for my account.

Safari Cannot Connect with Server (mountain lion) on wifi

I Posted this under Mountain Lion as Safari had no connectivity issues for me when I got my mbp and it had lion installed and ran beautifully-
NOW my apple (s) run fine on mountain lion
for a little bit,
and then I get "Safari Cannot Connect to Server"
Now during this frequent occurance the APP store hangs and hangs as well.
This is most annoying-
The only way to use my apple products after this happens is to restart them
and then they work until they go into sleep mode,
sometimes they screw up before that and then
"Safari Cannot Connect to Server"
my Airport utility shows that it is scanning for networks-
When I was right in the middle of buying something from amazon-- I had to go to my decrepit old windows xp connected up only for cox email to complete the transaction-
This is not acceptable. Since it occurs on both of my apple computers and only started when I installed mountain lion.
This has continually gotten worse to the point I must restart my laptop continually-
Apple better get the lead out of their butts and fix this glaring fault- or should I install another web browser?
which I am disinclined to do-
I spent a fortune on these apple products and I expect them to work properly- I went to apple because I was so sick of microsoft and its endless headaches and updates and freezes lol--
kind of funny if you think about it.

Hi BSU1960,
I found the solution to my problem on a different forum. Turns out for some reason the anti-virus software that I run was interferring with my browsers' connecting to the internet. Once I disabled the web protion of the anti-virus my problem went away.
I have a question to Kaspersky Security, hopefully will find out what was the root cause.

Cannot connect to server on one email on 5s

My iphone 5s says "cannot connect to server" when I attempt to retrieve email on 1 of my email accounts

Hi chiknfoot1,
If you are having issues with getting email from one of your email accounts, take a look at the article below to resolve most issues with the Mail app on your iPhone. Check the settings and make sure that you are connected to the right email servers. You may end up having to remove the email account and then add it back in.
Get help with Mail on iPhone, iPad, and iPod touch
https://support.apple.com/en-us/TS3899
Take it easy,
-Norm G.

Should I uninstall Creative Cloud and CC apps before using migration assistant to my new imac?

I have heard that Creative Cloud and CC apps dont transfer well with the Migration Assistant from Apple.
I have a new iMac with Yosemite. Should I uninstall everything before using the Migration Assistant and then re-install Creative Cloud and apps afterward by downloading from the Adobe site again on the new iMac?
Is there a link to full instructions how to completely uninstall CC and the apps and clean up?

Hi There,
Kindly follow the below mentioned steps.
Try to Sign out, Sign in | Creative Cloud Desktop app
Sign in, activation, or connection errors | CS5.5 and later
If that doesn't help.
Try to uninstall the product and run the Adobe CC cleaner tool to be on a safer side.
Install Creative Cloud app, Install the product again.
Kindly revert if the problem still persists.
Thanks,
Atul Saini

My creative cloud cannot connect app server

Similar Messages

Maybe you are looking for