My "Creative Cloud Files" folder in my computer doesn't match my "Assets/files" folder in the adobe website. How do I sinc the 2?
My "Creative Cloud Files" folder in my computer doesn't match my "Assets/files" folder in the adobe website. How do I sinc the 2?
Hi,
Can you explain in more detail whats issues you are seeing exactly?.
Thanks
Warner
Similar Messages
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Switching Creative Cloud Account to a new computer
I bought a new computer and I already have Creative Cloud downloaded on an old computer which I won't be using anymore. How do I switch program without having to create a new account?
Thanks PeteB that explains the current error then. There is often unexpected results when the application and portions of the licensing files are transferred from one computer to another. The good news is that it can usually be resolved.
To resolve your current licensing error I would recommend the following steps:
Run all available uninstallers in Applications/Utilities/Adobe Installers/
Run the CC Cleaner Tool to ensure complete removal - Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
You can then utilize the process discussed in Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html to reinstall the Creative Cloud Desktop application, Photoshop CC 2014, and the current version of Photoshop Lightroom. -
Can I use my creative cloud membership on a second computer?
Can anyone tell me if I am permitted to use my adobe creative cloud membership on a second computer and if so, how do I download the apps?
Creative Cloud Help | Creative Cloud / Common Questions
Can I use the software I download from Creative Cloud on more than one machine?
Yes. Creative Cloud desktop applications can be downloaded and installed on multiple computers, regardless of operating system. However, activation is limited to two machines per individual associated with the membership. See the terms of use for more information. Learn how to deactivate a Creative Cloud license on a machine.
if so, how do I download the apps?
Same way as you did the first time.
Sign in to creative.adobe.com, download the Cloud desktop app then download the software. -
I have Lightroom 6 (not CC) on a Windows machine. I'm prompted to log into Creative Cloud when I restart my computer (I don't have, use, or pay for Creative Cloud), and then when I launch Lightroom, it tells me to use the application I have to log into my Adobe account...AGAIN! And then to further add insult to injury, I'm prompted to enter in the license number of my product. I've gone through this process a dozen times now...SCREAM!!!
Paulou12 what type of a Creative Cloud Membership do you have? You can find details on how to update Lightroom using the Creative Cloud Desktop application at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
Finally if you are in a managed environment then please work with your I.T. department to apply the update. -
Can I install Creative Cloud on more than one computer?
Can I install Creative Cloud on more than one computer?
Refer the Cloud FAQ
http://www.adobe.com/products/creativecloud/faq.html
Under Getting Started:
Can I use the software I download from Creative Cloud on multiple computers?
Yes, you can use Creative Cloud desktop applications on two computers at once, regardless of operating system, for the individual associated with the Creative Cloud membership. -
Can I install Adobe Creative Cloud in more than one computer with the individual plan?
I don´t have clear about the diference between individual plan an teams. My questions are:
Can I install Adobe Creative Cloud in more than one computer with the individual plan?
The team plan means that I have to pay for US$70 for each computer that i want to install the creative cloud even if I am the only user?Hi heymarusia,
Yes, you can install and activate Creative Cloud desktop applications on two computers, regardless of operating system, for the individual associated with the Creative Cloud membership. See the product license agreements page for more information.
Regards, -
I purchased and downloaded creative cloud yesterday on my desktop computer, I would like to know how to get it onto my laoptop. Whenever I go looking, it wants me to buy it agian.
Hi Brooke,
There are very simple steps to download creative cloud on your other machine as well.
You can follow the below links:
Creative Cloud Help | Install, update, or uninstall apps
Download Adobe Creative Cloud apps | Free Adobe CC trial
After downloading you can sign in to creative cloud desktop application with your Adobe ID and the applications would be activated.
Regards
Akshey Malhotra -
Creative cloud on more than one computer
Can I load creative cloud on more than one computer?
Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac does not matter... 2 on the same operating system, or 1 on each -
I want to start using the creative cloud programs but it has forced me to "start a trial" and looks like I need a redemption code to "license" the products on my computer for the next year. Where do I find or get this redemption code?
If you bought your subscription direct from Adobe, you should not need any codes, only your Adobe ID and password
-Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-Install, update or UNinstall, and launch after installing
If you bought your subscription from some other vendor, ask that vendor for help
-Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html -
My creative cloud was taken off my computer !! Why ? and how do I get it back ?
thank you
Basil DeStefanoRatandeep
why would it just come off my computer ? never happened before ..
thank you its working now
Basil DeStefano
CEO
Shark Bait Co. D.B.A Tiburon Rum
847-309-7700
[email protected] -
Am I permitted to install Creative Cloud applications on a 2nd computer?
I currently have all of my Creative Cloud software installed on my Mac, but I just found out that Premiere Pro for Mac has far fewer transitions than the Windows version.
Am I permitted to also install Premiere Pro on my PC so that I can have access to the additional features, or do I need to remove it from my Mac if I want it on the PC?yes, you are permitted by the EULA to install on 2 machines with the understanding that you do not have them running at the same time. Previous versions had this same stipulation. Advantage of cloud over disk installs is that Cloud lets you install on either 2 Macs, 2 PCs, or one of each, as in your case.
Hope that helps,
Michael Riordan
http://www.learnadobesoftware.com -
When i try to download a program, it open Creative Cloud, and it show me a wrong email adress. That's not one of mine. How can i change this email adress?
Hi,
Delete opm.db from the location given below(Please close the CC Desktop App before these steps).
For Mac:
~/Library/Application Support/Adobe/OOBE/opm.db. Launch CCD and try to sign in.
Enable hidden user Library: Access hidden user library files | Mac OS 10.7 and later.
For Windows:
[System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Thanks,
Saurabh Rai -
Hi, if i buy Creative Cloud membership (one-year) . is that means that i will pay monthly and after one year of payment i will own the product?
It's a subscription, not a rate purchase. You never own anything. You have to pay to keep using the product.
Mylenium -
Hi! I just joined the creative cloud. As a photographer I would like to download photoshop and lightroom. When I try to do this, before the download starts, I get the message: 'we are experiencing some problems, please try later'. I've tried multiple times for the last 3 days but no change... Any ideas?
Michelmolder please try utilizing a different web browser. If you continue to experience difficulties then I would recommend reviewing Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html for information on how to install Photoshop and Lightroom directly through the Creative Cloud Desktop application.
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I removed Creative Cloud but I still get pop-ups asking me to log in....why and how do I get rid of it?
Looks like you didn't uninstall; you just logged out. Go to the Windows Control Panel, Programs and Features (in Win7; may be different in your version of Windows). right click on each Adobe CC app you want to uninstall and select "uninstall". Then uninstall CC itself.
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