My Creative Cloud icon is gone from the menu bar and the CC app will not open.

My Creative Cloud icon is gone from the menu bar and the CC app will not open. I'm on OS 10.10.3. I've tried reinstalling and also various fixes suggested on this forum but to no avail. Incredibly frustrating to be paying monthly for a product that doesn't work.

Click on below link :
OS X Mavericks: Enable and disable the root user
(Applies for Yosemite as well)
How to log in as root
Use these steps in Snow Leopard and later to log in as the root user.
If you are logged in, choose Log Out from the Apple menu.
If you are logging in from a list of usernames with pictures, click Other.
In the Name field, type: root
In the Password field, type the password you defined when setting up the root user account.
Let me know if you face any issue

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