My creative cloud shows up as a blank white screen. This a few days already. What's the matter?

BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
or
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Similar Messages

My creative cloud shows up as a blank white screen

Can some one please direct me to fixing this problem. Thank you

BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
or
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

My imac will not load after I enter my password. The only thing I get is the arrow from my mouse on top of a blank white screen. Can anyone tell me what this is? I've restarted and turned off several times. I left it on in this state for 8 hours and

My imac will not load after I enter my password. The only thing I get is the arrow from my mouse on top of a blank white screen. Can anyone tell me what this is? I've restarted and turned off several times. I left it on in this state for 8 hours hoping it would reload and work. No luck.

Hello KCC4ME,
You may try booting your Mac in Safe Boot, as it can resolve many issues that may prevent a successful login.
OS X: What is Safe Boot, Safe Mode?
http://support.apple.com/kb/HT1564
If a Safe Boot allows you to successfully log in, you may have issues with one or more login itmes (while the following article is labelled as a Mavericks article, it is viable for earlier versions of the Mac OS, as well).
OS X Mavericks: If you think you have incompatible login items
http://support.apple.com/kb/PH14201
Cheers,
Allen

My creative cloud app comes up with a white screen when I open it

when i open my creative cloud app it goes straight to a white screen. i am trying to use photoshop but it doesnt do anything in the app. any suggestions?

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

My iPod 3rd generation just ran out of battery, so I plugged it in, and I got a blank white screen and I don't know what to do. Please help!

I just got a white creen and I don't know what to do! Help! I don't want to reset my iPod!

Restart...
Press and hold the Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPad. To turn iPad back on, press and hold the Sleep/Wake until the Apple logo appears.
Keep this handy: http://manuals.info.apple.com/en_US/iPod_touch_iOS4_User_Guide.pdf

User profiles from Active directory when loggedin then userdisplay, useredit shows blank white screen in SharePoint 2013

User profiles from Active directory when loggedin then userdisplay, useredit shows blank white screen in SharePoint 2013
I can login with the these AD users and AD direct import is working just fine. We are not using UPS.
With admin user when I click on the user it shows up proper data. But when I login with the same user it does not show me userdisplay/useredit and shows blank data. Also another strange thing is when I add new item in list with these AD users created by
modified by is blank and its really strange. I checked user information list, tried to rerun user sync with direct AD import option but no success.
MCTS Sharepoint 2010, MCAD dotnet, MCPDEA, SharePoint Lead

Hi Amit,
According to your description, my understanding is that the page is blank when the use accessed /_layouts/15/userdisp.aspx and the created by field was blank when the user created a new list item in SharePoint 2013.
I tested the same scenario per your post, however I cannot reproduce your issue.
For troubleshooting this issue, I recommend to verify the things below:
Check the permission of the user in the corresponding site collection to see if he can access /_layouts/15/userdisp.aspx.
Delete the user from AD and SharePoint, then re-add the user to AD and grant proper permission to the user in SharePoint to see if the issue still occurs.
Did this issue occur with all the users? Add a new user in AD and test the same scenario.
Best regards.
Thanks
Victoria Xia
TechNet Community Support

I only see a blank white screen when I try to open the itunes store.

I have an iMac running OS X 10.8.4 and cannot view the itunes store. My library shows but the store is a blank white screen. On my macbook at home with the same system it works fine.

Hi Jim,
I am having the same problem so I followed your advice and signed out, restarted, and signed back in. It let me look at my account in the itunes store but when I try to leave my account and go to the actual itunes store, it is still just a blank white screen. There are home, music, movies, etc. tabs. Movies and tv shows both have a black screen but the rest are white. Do you have any other suggestions?

Unresponsive Blank White Screen! Help!

I have an first gen iPhone and it froze on me while using an app. I tried to reset and it did nothing for a few minutes, then went to a blank white screen and is completely unresponsive to any of the buttons. I tried to plug it into my mac and itunes doesn't recognize it. The screen is just blank white and won't dim and has been this way for almost an hour now.

Try a reset. Press and hold down the home button, then press and hold the sleep/wake button and hold both buttons until the phone reboots.
If that doesn't work, then try to force the phone into recovery. To do this, hold down the home button, then plug your phone into your Mac keeping the home button held until a picture of a USB cable with an arrow pointing to an iTunes icon shows. Then open iTunes and restore your phone.
If that doesn't work, you have to take your phone into your local Apple store to get it replaced. They will exchange it for free if it is still under warranty.

After reading and resetting everything with Keyboard I still get blank white screen. The only way I can boot to Mavericks is unplug power cord, push and hold power button while plugging power cord in. Fans at full speed.

After reading and resetting everything with Keyboard I still get blank white screen on 2nd? page of boot. The only way I can boot to Mavericks is unplug power cord, push and hold power button while plugging power cord in. Fans run at full speed, machine boots then runs normal except the dvdrw will not . The mid 2011 IMAC had the same problem with LION. I changed hard drives, formatted, and installed a clean install of latest os x mavericks. Any help would be greatly appreciated.
EtreCheck version: 1.9.15 (52)
Report generated August 30, 2014 at 6:56:41 PM EDT
Hardware Information: ?
    iMac (21.5-inch, Mid 2011) (Verified)
    iMac - model: iMac12,1
    1 2.5 GHz Intel Core i5 CPU: 4 cores
    4 GB RAM
Video Information: ?
    AMD Radeon HD 6750M - VRAM: 512 MB
        iMac 1920 x 1080
System Software: ?
    OS X 10.9.4 (13E28) - Uptime: 0 days 0:16:53
Disk Information: ?
    ST3120026AS disk0 : (120.03 GB)
    S.M.A.R.T. Status: Verified
        EFI (disk0s1) <not mounted>: 209.7 MB
        Untitled (disk0s2) / [Startup]: 119.17 GB (87.12 GB free)
        Recovery HD (disk0s3) <not mounted>: 650 MB
    HL-DT-STDVDRW GA32N
USB Information: ?
    Apple Inc. FaceTime HD Camera (Built-in)
    CHICONY USB NetVista Full Width Keyboard
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Computer, Inc. IR Receiver
    Apple Internal Memory Card Reader
Thunderbolt Information: ?
    Apple Inc. thunderbolt_bus
Gatekeeper: ?
    Anywhere
Kernel Extensions: ?
    [loaded]    com.nvidia.CUDA (1.1.0) Support
    [loaded]    com.sophos.kext.sav (9.0.61 - SDK 10.7) Support
    [loaded]    com.sophos.nke.swi (9.0.53 - SDK 10.8) Support
Startup Items: ?
    CUDA: Path: /System/Library/StartupItems/CUDA
    FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
Launch Daemons: ?
    [loaded]    com.adobe.fpsaud.plist Support
    [running]    com.arcsoft.eservutil.plist Support
    [running]    com.bjango.istatmenusdaemon.plist Support
    [loaded]    com.oracle.java.Helper-Tool.plist Support
    [running]    com.sophos.autoupdate.plist Support
    [running]    com.sophos.configuration.plist Support
    [running]    com.sophos.intercheck.plist Support
    [running]    com.sophos.notification.plist Support
    [running]    com.sophos.scan.plist Support
    [running]    com.sophos.sxld.plist Support
    [running]    com.sophos.webd.plist Support
Launch Agents: ?
    [running]    com.arcsoft.esinter.plist Support
    [running]    com.bjango.istatmenusagent.plist Support
    [loaded]    com.nvidia.CUDASoftwareUpdate.plist Support
    [loaded]    com.oracle.java.Java-Updater.plist Support
    [running]    com.sophos.uiserver.plist Support
User Login Items: ?
    Macs Fan Control
    Firefox
Internet Plug-ins: ?
    FlashPlayer-10.6: Version: 14.0.0.176 - SDK 10.6 Support
    Flash Player: Version: 14.0.0.176 - SDK 10.6 Support
    QuickTime Plugin: Version: 7.7.3
    JavaAppletPlugin: Version: Java 7 Update 67 Check version
    Default Browser: Version: 537 - SDK 10.9
Audio Plug-ins: ?
    BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
    AirPlay: Version: 2.0 - SDK 10.9
    AppleAVBAudio: Version: 203.2 - SDK 10.9
    iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
    Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
    CUDA Preferences Support
    Fan Control Support
    Flash Player Support
    Java Support
Time Machine: ?
    Time Machine not configured!
Top Processes by CPU: ?
         1%    WindowServer
         1%    fontd
         0%    firefox
         0%    SystemUIServer
         0%    SophosWebIntelligence
Top Processes by Memory: ?
    229 MB    firefox
    156 MB    SophosScanD
    152 MB    InterCheck
    131 MB    com.apple.IconServicesAgent
    115 MB    SophosAntiVirus
Virtual Memory Information: ?
    424 MB    Free RAM
    1.53 GB    Active RAM
    1.37 GB    Inactive RAM
    699 MB    Wired RAM
    1.26 GB    Page-ins
    0 B    Page-outs

I'd start by getting rid of the following software responsible for these extensions.
Kernel Extensions: ?
    [loaded]    com.nvidia.CUDA (1.1.0) Support
    [loaded]    com.sophos.kext.sav (9.0.61 - SDK 10.7) Support
    [loaded]    com.sophos.nke.swi (9.0.53 - SDK 10.8) Support
Startup Items: ?
    CUDA: Path: /System/Library/StartupItems/CUDA
    FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
Use the uninstaller provided with the Sophos software. You can uninstall CUDA via the preference pane. Be sure you remove the com.nvidia.CUDA extension which is located in the /System/Library/Extensions/ folder. Not sure if Fan Control has an uninstaller so you will have to do it manually:
Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, EasyFind, instead.
Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.
There are many utilities that can uninstall applications. Here is a selection:
    1. AppZapper
    2. AppDelete
    3. Automaton
    4. Hazel
    5. AppCleaner
    6. CleanApp
    7. iTrash
    8. Amnesia
    9. Uninstaller
10. Spring Cleaning
For more information visit The XLab FAQs and read the FAQ on removing software.
Be sure to remove your two Login Items. Finally do this:
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Lion, Mountain Lion, or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
     Note: You will need an active Internet connection. I suggest using Ethernet
                 if possible because it is three times faster than wireless.

Creative Cloud is a blank white screen, can't download any apps, how do I fix?

Hello all,
PLEASE HELP!!
I downloaded Ai as a trial version, then purchased CS6 on a 12 month.
Now I'm trying to download other apps (tried Photoshop, Flash and Premiere Pro), however when I click 'download' to try and get the other apps Creative Cloud pops up and it's a blank white screen.
Nothing happens, anthing to click NOTHING.
I've tried shutting the computer down, reinstalling Creative Cloud. Even tried downloading the above programs as trial versions (to start with) but CC just keeps popping up with a blank white screen.
How do I fix, or better still just get the apps I'm after?

Hi,
Welcome to the Community!
Rename the opm.db file.
Close the Creative Cloud application if it's running.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[username]\AppData\Local\Adobe\OOBE
Mac OS: /User/<username>/Library/Application Support/Adobe/OOBE folder
Rename the opm.db file to opm_old.db
Launch Creative Cloud
Thanks!
Ankit

I cannot download Lightroom CC because it does not show up on my Creative Cloud Application Manager. How do I fix this?

I cannot download Lightroom CC because it does not show up on my Creative Cloud Application Manager. How do I fix this?
I have Windows 8 and am currently using the entire Adobe Suite Package for my account.

do you have a 64 bit os?

I have tried to install Creative Cloud but I just get a blank white screen with a black Creative Cloud bar at the top. There are no options to choose 'Apps' etc. Can anyone help?

I have tried to install Creative Cloud but I just get a blank white screen with a black Creative Cloud bar at the top. There are no options to choose 'Apps' etc. Can anyone help?

What happened yesterday may have been caused by the SOPA protest action that was joined by a lot of sites yesterday and such an action won't happen that often.
* http://en.wikipedia.org/wiki/Wikipedia:SOPA_initiative/Learn_more
*http://en.wikipedia.org/wiki/Wikipedia:Bypass_your_cache

Creative Cloud shows 4 updates but is stuck

Hi
Creative Cloud shows 4 updates but is stuck and nothing happens when update is clicked, nor you can agree to the new agreement, nor you can quit and restart the app (and why should you). see screen shot.
Cheers,
Mic

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Creative cloud shows photoshop as installed app, but i can't find it anywhere on my mac

creative cloud shows photoshop as installed app, but i can't find it anywhere on my mac

Hi karinasokol,
Please refer to the help document to fix this issue:
CC desktop lists applications as "Up to Date" when not installed
Regards,
Sheena

Creative Cloud shows only a white window!

Hi there, Since a few days I have the problem that my Creative Cloud can start, but the window remained white (sign the charge the appear at startup short), new installation, or delete the cache in the Common Files (Win7 64-bit) unfortunately bring nothing ,

BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

My creative cloud shows up as a blank white screen. This a few days already. What's the matter?

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