My creative cloud shows up as a blank white screen

Can some one please direct me to fixing this problem. Thank you

BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
or
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Similar Messages

  • My creative cloud shows up as a blank white screen. This a few days already. What's the matter?

    My creative cloud shows up as a blank white screen. This a few days already. What's the matter?

    BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
    or
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • My creative cloud app comes up with a white screen when I open it

    when i open my creative cloud app it goes straight to a white screen. i am trying to use photoshop but it doesnt do anything in the app. any suggestions?

    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

  • Creative Cloud is a blank white screen, can't download any apps, how do I fix?

    Hello all,
    PLEASE HELP!!
    I downloaded Ai as a trial version, then purchased CS6 on a 12 month.
    Now I'm trying to download other apps (tried Photoshop, Flash and Premiere Pro), however when I click 'download' to try and get the other apps Creative Cloud pops up and it's a blank white screen.
    Nothing happens, anthing to click NOTHING.
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    Hi,
    Welcome to the Community!
    Rename the opm.db file.
    Close the Creative Cloud application if it's running.
    Navigate to the OOBE folder.
    Windows: [System drive]:\Users\[username]\AppData\Local\Adobe\OOBE
    Mac OS: /User/<username>/Library/Application Support/Adobe/OOBE folder
    Rename the opm.db file to opm_old.db
    Launch Creative Cloud
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    Ankit

  • I have tried to install Creative Cloud but I just get a blank white screen with a black Creative Cloud bar at the top.  There are no options to choose 'Apps' etc.  Can anyone help?

    I have tried to install Creative Cloud but I just get a blank white screen with a black Creative Cloud bar at the top.  There are no options to choose 'Apps' etc.  Can anyone help?

    What happened yesterday may have been caused by the SOPA protest action that was joined by a lot of sites yesterday and such an action won't happen that often.
    * http://en.wikipedia.org/wiki/Wikipedia:SOPA_initiative/Learn_more
    *http://en.wikipedia.org/wiki/Wikipedia:Bypass_your_cache

  • Creative Cloud shows 4 updates but is stuck

    Hi
    Creative Cloud shows 4 updates but is stuck and nothing happens when update is clicked, nor you can agree to the new agreement, nor you can quit and restart the app (and why should you). see screen shot.
    Cheers,
    Mic

    Sign in, activation, or connection errors | CS5.5 and later
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  • Creative cloud shows photoshop as installed app, but i can't find it anywhere on my mac

    creative cloud shows photoshop as installed app, but i can't find it anywhere on my mac

    Hi karinasokol,
    Please refer to the help document to fix this issue:
    CC desktop lists applications as "Up to Date" when not installed
    Regards,
    Sheena

  • Creative Cloud shows only a white window!

    Hi there, Since a few days I have the problem that my Creative Cloud can start, but the window remained white (sign the charge the appear at startup short), new installation, or delete the cache in the Common Files (Win7 64-bit) unfortunately bring nothing ,

    BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
    -and step by step http://forums.adobe.com/thread/1440508?tstart=0
    -and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • I can't install CC apps, creative cloud show me only CS6 apps.

    I can't install CC apps, creative cloud show me only CS6 apps. My os is windows 7 - 64 bits. Somebody knows why? thanks

    Hi Tom-Xgs,
    please mention your system specification along with please check in Ctreative Cloud Desktop Application. There would be a drop down menu to slect varioud option.
    It should be selected to ALL APPS.
    please check this snapshot for references.
    Thanks
    Srishti A

  • My Creative Cloud application keeps coming up blank. Can you help me?

    All I get is this: http://i.imgur.com/xu0iVxD.png

    Hi,
    Please refer to the threads below where this issue has been addressed:
    New Creative Cloud App unusable: it's blank!
    creative cloud is blank window why?
    Cloud Desktop App is blank?
    Re: Creative Cloud app opening blank
    Regards,
    Sheena

  • New creativ cloud shows 8days till end ofprogram but next bill will be only after 14days?

    new creativ cloud shows 8days till end ofprogram but next bill will be only after 14days?
    I buy new account 2 month ago and use it for the same cloud what was used with another account, maybe that why? But what we can do!?

    I see that you have purchased the Creative Cloud Subscription under the Email address you have used to login to Forums as well. I can see that the activation has not yet been done, Can you please try the below mentioned steps and advies.
    1) Open the Creative Cloud Desktop Application and sign in with the Id that you have used to Login to forums.
    2) If the above step does not resolve the query, please try activating the product under a different network.
    Please share the end result post trying the above steps.

  • I have instaled creative clouds, but when i open, my creative cloud shows empty window. I have reinstaled, and does not help.

    I have instaled creative clouds, but when i open, my creative cloud shows empty window. I have reinstaled, and does not help.

    follow solution 2 here, CC desktop lists applications as "Up to Date" when not installed

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