My Creative Cloud subscription has expired, and I assigned the monthly payment, but I can not open any progam creative cloud, I need help how to solve this problem

my Creative Cloud subscription has expired, and I assigned the monthly payment, but I can not open any progam creative cloud, I need help how to solve this problem

Carlos-
Start by signing out and back in to see if it will see the subscription:
How to sign in and sign out of creative cloud (activate/deactivate)
If the apps are installed fine and close after launch see this link:
CC applications close immediately after launch
If the problem is something different, please let us know the error you see or what is happening on the screen so we can advise you on a solution
Pattie

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Good afternoon! I purchased a few months the basics of adobe photoshop package with the CC and Lightroom, but has expired, and was made the annual package. What can I do to solve this problem. I have two weddings being edited and now I can not finish the

Good afternoon! I purchased a few months the basics of adobe photoshop package with the CC and Lightroom, but has expired, and was made the annual package. What can I do to solve this problem. I have two weddings being edited and now I can not finish the work. I thank you.

Renew the subscription?

Hi, when ever I'm using 3G, on my Iphone4 sim stops working and Network is lost, this started after I updated my phone with 6.0.1(10A523)version. Please help how to solve this problem.

Hi, when ever I'm using 3G, on my Iphone4 sim stops working and network is lost, this started after I updated my phone with 6.0.1(10A523)version. Please help how to solve this problem. Thanks.

Photos/videos in the Camera Roll are not synced. Photos/videos in the Camera Roll are not touched with the iTunes sync process. Photos/videos in the Camera Roll can be imported by your computer which is not handled by iTunes. Most importing software includes an option to delete the photos/videos from the Camera Roll after the import process is complete. If is my understanding that some Windows import software supports importing photos from the Camera Roll, but not videos. Regardless, the import software should not delete the photos/videos from the Camera Roll unless you set the app to do so.
Photos/videos in the Camera Roll are included with your iPhone's backup. If you synced your iPhone with iTunes before the videos on the Camera Roll went missing and you haven't synced your iPhone with iTunes since they went missing, you can try restoring the iPhone with iTunes from the iPhone's backup. Don't sync the iPhone with iTunes again and decline the prompt to update the iPhone's backup after selecting Restore.

I downloaded the latest iOS7 to my iPad and then the screen went blank and would not respond. I have tried pressing the two buttons together and briefly get the Apple logo but still can not start up, the logo disappears. I have tried connecting the iP

I downloaded the latest iOS7 to my iPad and then the screen went blank and would not respond. I have tried pressing the two buttons together and briefly get the Apple logo but still can not restart, the logo disappears. I have tried connecting to my iMac to restore the iPad but the device does not show up (I have an old iMac). What else can I do?

You need to be running Snow Leopard 10.6.8 at the very least in order to sync your iPad with iTunes so you could update your Mac, if it can be updated, and if you care to do so.
If that's not an option, you will have to find someone that can restore the device for you with their computer running iTunes or make an appointment at an Apple Store and ask them to restore the device for you.
I hope that you have an iCloud backup, because you will lose everything on the device when it is restored.
Snow Leopard can still be purchased in the U.S. Apple Online Store.
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Also, I would not give up on the reset technique....holding down on the sleep and home buttons at the same time until the Apple logo appears. It takes about 10-15 seconds and sometimes just a little longer to get the logo to appear.

I used firefox 3.6.14 on windows 7 x64 (firxfox x32). I found a problem when I develop my website and alert data or value via javascript , firefox hang (not response) every time. What's happend? How to solve is problem?

I used firefox 3.6.14 on windows 7 x64 (firxfox x32). I found a problem when I develop my website and alert data or value via javascript , firefox hang (not response) every time. What's happend? How to solve is problem?
Thank you for help
Lohkaeo

Oops - for some reason, this problem now seems to have gone away. May have had something to do with Flash. I'll keep my fingers crossed.

I have downloaded latest firefox browser and flash player. But when playing video in youtube, I could only hear sound not the video. Upon checking the plugins, the flash player is installed.........pls help me to solve this problem

couldn't do anything to the video toolbar, only black screen

This is the most reported problem this week. Here's an entire thread of solutions that may or may not work:
https://support.mozilla.com/en-US/questions/776670
Looking through the thread, it seems like several different problems all manifesting themselves in the same way. Some people had to disable hardware acceleration in Flash, others had to delete their profile, and others yet just had to clear their cache... makes no sense.

I just bought the cretive cloud. For 20 euros per month, and when I dowloaded Illustrator it tells me that the trial has expired and gives me the option to buy. Why?

I just bought the creative cloud. For 20 euros per month, and when I downloaded Illustrator it tells me that the trial has expired and gives me the option to buy. Why?

Hi Florencia33,
Please check if you are signed into the Creative cloud with the correct email ID under which you have subscribed.
Please refer to the steps as mentioned in the help document:
Sign out, Sign in | Creative Cloud Desktop app
Regards,
Sheena

My subscription has expired and I want to cancel

My subscription has expired and I want to cancel it, each day I get an email from Adobe informing me my credit card information has been declined.. How do I cancel and remove the old credit card information?

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

Have used cloud with CS5.5. Not longer have cloud can not open any of my creative CS5.5 folders. Why? and how do I fix it?

As a student enrolled and used the Cloud. already had CS5.5 Creative suite installed on computer. Now that I'm no longer a student and No Longer have Cloud I can not open any of my folders with work in them. It wants me to up dated my subscription. I cant afford it right now.
I want to use the programs I have already paid for. . Creative Suite CS 5.5.
Why can't I open those folders/work and how do I fix it.

if you don't have cs5.5 installed, you can download and install it.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I ordered the full creative cloud on sunday and received an order number but still can't open any of the programs. When i check the status of my order online, it says it can't find it. Is this normal after 3 days?

I ordered the full creative cloud on sunday and received an order number but still can't open any of the programs. When i check the status of my order online, it says it can't find it. Is this normal after 3 days? I tried asking in a chat window instead of the forum but no one answered and after about ten minutes my screen restarted and closed the chat window down. It seems a little frustrating not knowing what happened to my order and not being able to contact anyone. Is all this usual with Adobe or are they just having technical problems this week?

Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

I have Creative Cloud installed and Photoshop installed, but I can not open the program itself. No idea why, everything is up to date and i was using it just fine yesterday.

I have Creative Cloud installed and Photoshop installed, but I can not open the program itself. No idea why, everything is up to date and I was using it just fine yesterday.
2015-02-24_1129 - DavidIpromote's library

Try resetting Photoshop Preferences. Use your Photoshop start icon to launch Photoshop and immediately press and hole Shift+Ctrl|CMD+Alt|Option keys Photoshop should Prompt you with Do you want your Preferences deleted. Reply yes. Photoshop should then delete your user ID preferences and then create a default set of preferences for your ID and start successfully.

My iPad is locked up and has a apple and a bar under it on the screan and it will not turn on or off. Anyone know how to solve this problem?

My iPad is locked up and has a apple and a bar under it on the screen and it will not turn on or off. Anyone know how to solve this problem?

Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

My iPad is locked up and has a apple and a bar under on the screan and it will not turn on or off. Anyone know how to solve this problem?

My iPad is locked up and has a apple and a bar under on the screen and it will not turn on or off. Anyone know how to solve this problem?

Press and hold the Sleep/Wake button until the red slider appears. When the red slider appears, release the Sleep/Wake button.
Instead of dragging the red slider, press and hold the Home button for six seconds.
See Here for More Details on Unresponsive iPad
http://support.apple.com/kb/TS3281

TS1425 My ipod classic has frozen and ive tried the suggested remedies but they havent worked please can you advise me how to unfreeze it?

My ipod classic has frozen and ive tried the recommended solution but it remains frozen. Please can you advise?

I don't know what the "recommended solution" is unless you describe it, so did you try a Reset
http://support.apple.com/kb/ht1320
This restarts the iPod, like rebooting a computer.

After my phone 4 was upgraded to iOS 5, my iphone 4 has been getting slower and slower. It's really annoying. How to solve this problem?

After my phone 4 was upgraded to iOS 5, my iphone 4 has been getting slower and slower. It's really annoying. How to solve this problem?

hi Allan,
Can't make or receive any calls. When making a call, you see the thing dialing but no tone, it rings at he other end however. When somebody trying to call me, it does not ring at my end. If you try to end the call, the phone page will just freeze, when you exit the phone page to go try the MP3 player for example, and come back, the phone is still trying to end the previous call. I tried resetting the network settings, turn the phone off and on , no difference at all. It's easter Sunday, everything is closed here in Montreal.

My Creative Cloud subscription has expired, and I assigned the monthly payment, but I can not open any progam creative cloud, I need help how to solve this problem

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