My creative cloud will not download apps

I just purchased the cloud and am desperately trying to download the necessary apps to do work on.  The cloud seems to be frozen.

Good Morning Jeff.
In answer to your questions:
I am receiving no specific error messages.
I am using iMac 2.8ghz core i7 on OS X Yosemite 10.10.1
One thing bothers me, though - when I go into the Adobe Creative Cloud App in my Applications folder it says both the Creative Cloud and Uninstall Creative Cloud are aliases. Would this be right? I seem to be able to download fonts, access the Community and Assets on my desktop window.
Still, today, I can access no apps. I can reach the apps area on the CC website but they only allow me to download trial versions of the programs i want to use. I have attempted to download a few times and I have let it run for over 5 hours. I use a modem with ADSL connection. From the CC website download calculations this is WAY to long to wait.
I want complete access to full programs. Is this not what I have paid for?! I am a sole trader design studio. Give me some help here. please. If this is NOT what I have paid for, please let me know what I need to do.
Trudé Yen

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