My creative cloud wont do anything is just has a loading symbol and nothing happens

my creative cloud wont do anything is just has a loading symbol and nothing happens, any ideas on how to fix this?

App doesn't open | Progress wheel spins continually

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  • My creative cloud wont display anything!

    im only trying to download a trial of photoshop, i have a creative cloud account but when i open it there is nothing. have already tried unistalling it and reinstalling. using windows 7
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    thank you!

    Leahcarmel03 please see http://forums.adobe.com/docs/DOC-2324 for information on how to post an image.

  • I am trying to download/install Creative Cloud on Windows7 but when I click on the "Run" button nothing happens

    The Creative Cloud appears as if it is downloading/downloaded, so I go to click on "Run" and my mouse and website window border flashes for a few seconds and then stops with no signs of installing the Creative Cloud.
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    Please refer to :
    Troubleshoot CCM Applet installation and download
    Problems with Creative Cloud (apps not starting)
    Downloading and installing desktop apps from Creative Cloud
    Hope it helps you.
    Regards
    Rajshree

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    Occam's Razor nearly always applies when troubleshooting technology issues!
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  • My Creative Cloud wont show the Apps, it says download Error contact support. And on the Home Menu on the creative cloud for MAC desktop it just loads and loads and never stops. Help please!!

    My Creative Cloud wont show the Apps, it says download Error contact support. And on the Home Menu on the creative cloud for MAC desktop it just loads and loads and never stops. Help please!!

    Hypesuh I would recommend reviewing both Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html and Creative Cloud app doesn't open and hangs on spinning progress wheel - http://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html as it appears both documents are applicable towards the difficulties which you are currently facing.

  • I've just migrated from MacbookPro to Macbook air and Creative cloud wont install

    I deactivated my MBP after the migration.
    The MBA asks to download application manager, which it does and when I open to install it. It starts installing then a popup says get Creative Cloud and around the cicle goes

    Do you mean you used Apple's migration tool?
    If yes, I have read several recent message that it does not work for Cloud programs
    Discussions of RE-installing
    -http://helpx.adobe.com/creative-cloud/help/install-apps.html
    -using the cleaner after uninstalling and before reinstalling will usually help
    -http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  • Creative cloud wont initiate

    new computer running windows 8 and creative cloud wont install or even initiate, have tried restarting and disabling norton and i just get error message saying it wont initiate...glad i havent paid anything yet as this creative cloud thing is not friendly, can i installl illustrator without cloud ? i only want the new pattern maker

    I don't understand your post.
    Not much detail and confusing!

  • Cannot install Creative Cloud desktop app. It just freezes at a certain point.

    I have a brand new machine running Windows 8.1. I don't know much about specs, so if you need more information on my setup, please tell me where to find it.
    I cannot install the Creative Cloud desktop app. It just freezes at a certain point. I had this problem many months ago. I had a chat with someone from Adobe, and they had no clue what it was. I then called in and the phone was basically passed around from person to person trying to figure out what the issue was. They took over my screen, they tried all of the stuff that I read in the forums. Eventually I asked for the highest up person in the office and that person found a workaround that has been working for all these months.
    However, now that I tried to update the Creative Cloud desktop app, the update froze around 40-50% each time, so I uninstalled the Creative Cloud desktop app, then tried to reinstall it. Now I have the same problem that I had many months ago where when I double click on CreativeCloudSet-Up, and it says it's downloading, it freezes very early on and just sits there. No error message, just sits there forever until I kill the process. I can't even cancel it properly.
    I have very slow internet. I don't know if that has anything to do with it, but I've been downloading all the CC apps directly from the internet, but since I'm paying nearly $60 a month, I'd really like to have the CC desktop app. I'm sick of downloading each update manually off of websites.
    I have read every thread, empty or packed full of replies, and none of the suggestions seem to help me. Maybe I don't know what I'm doing, but I really don't think that paying $60 a month should require me to fiddle with a bunch of files and cleaners, etc. I can't believe this problem has not been solved yet.
    Could it have something to do with my computer? Or is my internet provider blocking something from Adobe? I have no idea and I'm honestly so frustrated. I come home from work everyday and spend the rest of the night trying to fix this issue, and I'm sick of it. I won't call in again, since it was a disaster last time. I was on the line for over 4 hours, and they still didn't properly solve the problem.
    I am 100% desperate and tired of this.

    Nothing? Is there no solution to my problem? Do I have no other option other than to cancel my subscription? Pirating Adobe's software would cause me a lot less hassle than this, and that's not the way it should be.

  • My creative cloud wont update

    my creative cloud won't update, it just stays at 2% and wont continue from there.

    Please read, and reply back here with information https://forums.adobe.com/thread/1499014
    -and try some steps such as changing browsers and turning off your firewall for downloads
    Link for Download & Install & Setup & Activation problems may help
    -Online Chat http://www.adobe.com/support/download-install/supportinfo/

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