My Creative Inspire 6.1 speakers aren't producing any sound!

I have an Audigy2 Platinum Ex with Inspire 6.1 surround speakers.A few weeks ago, I stopped getting sounds from the speakers. The green light was on, and when I plugged in some headphones I could hear sound. Also, I have my system connected via a S/PDIF to a 5.1 receiver. This only allows me stereo sound (unless I play something pre encoded with Dolby 5.1/6.1 or DTS). I'd like to know WHAT IS THE MATTER!?!
Thank you for your time.

Okay... I plugged the head phones into the VOLUME CONTROL/CONTROL POD of the speakers. All the cables are attached. I just ripped, er I should say unplugged everything and and retried from scratch. Same problem.
I think the Sub/LFE hub died. That could be the only possible explanation. HOW DO I GO ABOUT GETTING A REPLACEMENT?!? Do they even sell these anymore? I understand that they have been discontinued. What do I do? Can I send it in to you as an RMA?
Give me alternatives... PLEASE!
Dustin
Catherina-CL wrote:
Dustin,
On the first point, when you say you plugged in headphones and they worked, do you mean you plugged them into the soundcard directly, or in the volume control/control pod of the speakers? Try them with another source if you can, and make sure all the cables are attached properly.
On the second point, this is normal. The connection you're using (coaxial or optical SPDIF) can only pass over a stereo PCM signal, or an encoded stream. You can read up more on this topic here.
Cat

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