My creative suite won't update and it just says "Contact support"

Trying to update my CS5, but it gives me a message saying "Contact support", so that's what I am doing - I hope you can help

update by downloading the files directly and then applying them:
pre cc updates:  http://www.adobe.com/downloads/updates/
cc updates:  http://prodesigntools.com/adobe-cc-updates-direct-links-windows.html
cc 2104 updates:  http://prodesigntools.com/adobe-cc-2014-updates-links-windows.html

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    Thank you for reply me

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