My Creative Zen 20GB won't turn

Ok, here is the problem. Up until yesterday, my creative zen 20GB (Not Touch, just the normal Creative Zen 20GB) was working fine and i was really happy with it. But then all of a sudden, it wont turn on. The strange thing is, when i plug it into the power adapter, it works, but it won't turn on when i press the power button. Instead, I have to wait for about 4-5 seconds and it turns on by its self, without me pressing anything. And when it does boot up, it acts as if i have just rebooted it, even though I haven't. And if i try to pull out the while it is on, it just shutsdown automatically. The power status icon is that funny little one that means it is fully charged and even if that icon is somehow wrong, and my battery is completely depleted, i had it charging all last night, so it must be at least a bit charged. Another strange thing is that it wont charge or turn on by its self (like it does when i connect it to the mains) when i connect it to the computer.
I have tried re booting and doing a disk cleanup but to no avail. I dont think it could be because i have left it charging because of the sights that i've seen, they all say that lithium ion batterys stop charging when they are fully charged, so i dont think i could have stuffed it by leaving it plugged in.
In summary, I am really stumped, any help would be appreciated but i fear unless it works its self out, i might just have to take it to get repaired.
Thanks
Nik
p.s please be quick in replying as i leave for holidays tomorrow and i wont be able to get to a computer for a while so i would love to have this resolved by tommorow

It would be difficult to determine if it's a confirmed battery problem, sicne the Zen 20GB's battery is built-in. However, from your description, it seems to be a very likely battery problem. Even a possibility of a damaged battery. Hence, I would advise that you call up customer support to determine the true cause of the problem. Oh yes, have you even left your battery fully discharged for say a week or something?

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