My Creative Zen Vision M: 60gb won't charge

hello.. i'm newbie here.
i have some problem with my CZVM 60gb.
i bought it second from my local online store on september last year. at the first is still normal, but now my CZVM wont turn on and wont charge. when i plug to my laptop it show the battery with thunder on it but still not charge. i have tried to clean up, format, and reload the firmware, but nothing happened. so now my CZVM not have firmware installed and i cant re-install the firmware because the battery wont charge.
any solution ? i really love this mp3 player
help me please

Hi dedegian1,
It sounds as if your battery may be depleted. To charge a depleted battery, follow these instructions:
1) Turn off the player.
2) Connect the player directly to a USB port located at the back of the PC with the supplied cable.
* Avoid connecting the MP3 player to USB hubs located in on the keyboard, monitor or other accessories. This includes using the USB hubs on your PC.
3) Close all Creative applications and Windows Media Player.
4) Let the player charge for at least 60 minutes.
5) Download and install the latest firmware for your player. For more information about the firmware update, refer to the Web Release Notes.
* If the firmware update does not detect the player, unplug the player and plug it in again. You can also try a different USB port.
6) Do not disconnect the player once the firmware update is in progress.
When the firmware update is complete, the player will start charging automatically. If the player does not indicate that it is charging after 60 minutes, reset the player. (To reset the player, locate the Reset hole at the bottom of the player to the left of the sync adapter port. Using a pin or a straightened paperclip, gently insert and press in to initiate the reset.)
Regards,
Colin-CL

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