My credit card account was charged with usd 1.00 after I downloaded a free app (bitstrips). How can I request for a credit back? This is cheating!!!
My credit card account was charged with usd 1.00 after I downloaded a free app (bitstrips). How can I request for a credit back? This is cheating!!!
Your card was not "charged". Apple requested a charge hold approval. They must submit an actual charge to the holding bank/institution within a set period (usually 5 business days) and if they don't the hold will roll off. For free apps, they won't submit the actual charge, and the hold will roll off. This is why you see so many people complaiing about not being able to "purchase" free apps, because the hold approval for $1.00 is rejected by their credit card company, either due to expired card, incorrect CVV, or no available credit.
Similar Messages
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How can i request for a credit refund for items i did not received?
i find this very inconvenient on my part since this case happened to me. i have already made several case report problem and yet i did not received any feedback from apple itunes.
is there anyway i can message itunes to follow up on this case since i find the "report a problem" button very worthless since it did not prompt to itunes support for the problem that i have reported.
for me, they are only good on collecting money from itunes users. they dont care on the welfare of their users. :(Contact Apple by phone > Contacting Apple for support and service
Just in case, try here > Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I tried to buy an app init the app store with my registered debit card. Due to insufficient funds payment was rejected. However whenever i try to download a free app now iTunes will not allow until this payments completed!!!! this is so frustrating. Help
If you're unwilling to use a gift card or credit card to complete the transaction, you need to click here and ask the iTunes Store staff for assistance.
(117750) -
I just bought a new Ipad mini a while ago, and created a new apple ID *********** , I can't download anything on apps store, it keeps on asking for a credit card but I don't have one. Can I create an account without a credit card?
<Edited by Host>Read this:
iTunes Store: Accepted forms of payment
It is the same for the app store. You are required to have some sort of payment method in the record.
Barry -
I have a I tune account but every time I try to download a free app it's keeps asking me for credit card details but when I put card details in it declines card and I can't turn payment apps off
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
how can i fix my iphone i can't update or download apps, when i try it tells me toput my credit card info and i do but when i push done it tells me my payment has been declined, but why do i have to pay to update or download free apps. How can i fix this?
You must contact iTunes support to get the problem resolved.
http://www.apple.com/support/itunes/contact/
If there is a problem with your account or payment info, you cannot
download anything (including free apps or updates) until the matter
is resolved.
In countries where the iTunes Store only sells apps, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, ClickandBuy, and PayPal are not accepted. Depending on your App Store country, prices may be listed in your local currency, US Dollars, or Euros. http://support.apple.com/kb/HT5552 -
i live in canada so i shose the canada store so now its asking me to add a credit card most people say to chose the none option but there no none option! how can i create this apple id without credit cards or without the none option!
Either add or credit card or
Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
More details of how:
http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/ -
I just lost my iphone5 in a foreign country. Was not able to previously register it with icloud and have not installed the findmy iphone app. How can i wipe out my data remotely without these setups? Is there any good app i can use to track it? Please help!
No, nothing you can do to track it if you did not take any measures before the loss.
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Me and my daughter had been using the same apple id, she was triyng to change it, now all of my iphone contact are gone, what can i do ti get it back , this is very important to me.
Your contacts are helpd on the server, so if you sign out from your iCloud account and sign into another one they will disappear. If you sign back into the original account they will reappear.
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I have purchased Forbes magazine annual subscription
thru zinio app. My money was deducted but I am not getting the magazine for download inside zinio app. How can I get this fixed?This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
Regards. -
Strange Credit Card Account Temp Charges After Pre-Order
My order was placed June 16th for a black 32G iPhone 4. In addition to the expected $318 Temp Charge for the phone, each time I check the order there is a $1.00 Temp Charge (see below) to my Credit Card Account! Can anyone provide a clue as to what this is about? Thanks.
6/14/2010 APPLE COMPUTER AUSTIN -- TEMP $1.00
6/16/2010 APPLE COMPUTER AUSTIN -- TEMP $1.00
6/16/2010 APPLE COMPUTER AUSTIN -- TEMP $318.44
6/16/2010 APPLE COMPUTER AUSTIN -- TEMP $1.00
6/16/2010 APPLE COMPUTER AUSTIN -- TEMP $1.00By no means am i trying to get you or anyone reading this to panic, so please DONT! A friend forwarded this to me, and while I hope its not relevant here to anyone, I thought i'd share..
http://gizmodo.com/5564262/apple-iphone-4-order-security-breach-exposes-private- information
again, please don't panic.. I dont know if your issue is related. -
Why did my credit card account get charged $ when I downloaded free app on phone???
Just bought my 1st iphone, I signed up for itunes and downloaded 2 free apps. Why did my account get charged $1 preauthorization.
It's just an authorization hold and will drop off the account in a day or two. It is not an actual charge.
See http://support.apple.com/kb/HT3702 -
TS1424 my purchase was charged twice, how can i ask for a credit
my app purchase was charged twice, how can i ask for a credit
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I just bought my I-pad 3 and none of the apps are getting downloaded and it's asking me for my credit card details due to which I can't even download any free apps .....what should I do ?
You just have to go in through the back door, so to speak. DOn't create an ID first, go to the app you want, try to download, click on the 'create an id' button and then, when you get to the payment page, you'll see an option for 'none'.
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Whenever i try to download a free app, I click, "free", It then breifly says "installing" before requesting my password. After i put in my password, it does not install, but instead now once again says "free" but sometimes with a small "+" sign. Please help!
There are a variety of acceptable forms of payment. If you don't want to use a credit card purchase and enter an iTunes gift card. You will not be charged for free apps but you do need to have an acceptable form of payment entered at this point.
http://support.apple.com/kb/HT5552
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