My credit card expired and I cannot change the billing info.

I keep getting a message saying something went wrong. http://cl.ly/image/3G123A3k1S1L
Please help me pay you so I can continue using CC.

I live in the Mid-West of the United States. This is an existing account and based on the research i have done on this issue, I've discovered that many people have been saying that the "None" option is only available if you're creating a new Apple ID. Also, when i attempt to change the payment to her new credit card(which i have given up on), it is declined. I've tried it many times but it's always unsuccessful, and i just ordered pizza with it last night so there is money on it. Thank you for the attempt to help me. Much appreciated.

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I previously had a credit card payment method, but i had my credit card canceled and i cannot select the none option. Please help. Thank you.

My mom let me use her credit card as my payment method in the past. She then had her credit card canceled due to an issue with a company. This payment method is no longer valid, so i was wanting to change the payment method to "none" but it is not available as an option. I'd like to know if there is any way to deselect my payment method because i no longer have one. Thank you.

I live in the Mid-West of the United States. This is an existing account and based on the research i have done on this issue, I've discovered that many people have been saying that the "None" option is only available if you're creating a new Apple ID. Also, when i attempt to change the payment to her new credit card(which i have given up on), it is declined. I've tried it many times but it's always unsuccessful, and i just ordered pizza with it last night so there is money on it. Thank you for the attempt to help me. Much appreciated.

Hi there i am having a problem here i had an old id when i created my account but my credit card expired and i had put a new info but after that i have changed my apple id as well but now whenever i open anything the same old email id popped up how can i

Hi there i am having a great problem here i had an old id when i first made my apple id but at that time my credit card info was different and now i have chaged my credit card info because it got expired.my problem is that even though i have changed my apple id the same old one always pops up and ask for a password and i ont hat id anymore how can i change my id on the main icloud setting page please slove my problem it is bothering me alot and my icloud is not backing up anymore how can i replace my new apple id to an old one please help me.
Thanks
Ayesha

OK ..... Did you sign into your new ID in Settings>iTunes and App Stores>Apple ID. Tap your old ID and sign out and then sign in with the new ID.

My credit card expired how can I change the number

my credit card haw expired so I have ti change the the number

On your iPad you can tap on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and tap on 'View Apple ID' on the popup and log into your account - that should give you a payments link on your account's page. Or on your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should also be a payment link.
Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support

HT1918 I can't seem to update my apps or make any purchases on from my account. Nothing has changed with my credit card information and for some reason the iTunes Store tells me my information is incorrect. What do I do?

I can't seem to update my apps or make any purchases on from my account. Nothing has changed with my credit card information and for some reason the iTunes Store tells me my information is incorrect. What do I do?

Yes, it's frustrating.
I don't have my iPod with me but, as I recall, the change is done in Settings/Store. That change will apply to NEW purchases. However, be aware that all purchases are permanently associated with the Apple ID that was originally used. Generally, it's only a problem when you need to update an app. IF you do your updating from iTunes and your logged in to the "wrong" ID, you'll need to log out and back in again. It's easier from the iPod as you do not need to log out/in but you do need to know the password.
Unfortunately, you can not merge IDs nor can you transfer purchases from one ID to another. Go here to find out exactly what you have. I have the same problem so I deliberately made both passwords identical to make things slightly easier for me.

My credit card expired and now I can't update paid for apps. Why can't I upgrade without a credit card?

My credit card expired and now I can't update paid for apps. Why can't I upgrade without a credit card?

The "None" option is not available. Presumably because I have already purchased on that Apple ID with a credit card.
That is not likely the case. As you can see in my account in the US store I have a bank card in place and I have the None option.

The screen to my i pad stay in gry coler and i cannot change the page its look frozen

the screen to my i pad 2 stay in gray color and i cannot change the page even back er forword in internet page.its look frozen

Try clearing Safari's cache : Settings > Safari > Clear Cache (and Clear History)
If that doesn't work then try closing Safari completely and then re-open it : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
A third option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

Hi I have to change the billing info in my iTunes how do I do that?

I have to change the billing info in my iTunes how do I do that?

On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on an iOS device (iPad, iPhone or iPod Touch) then you could try tapping on your id in Settings > Store (Settings > iTunes & App Store on iOS 6+) and selecting 'View Apple ID' on the popup - that should also give you a payments link on your account's page.

My credit card expired and I need to update my information to paper my iCloud storage but it's not allowing me to do so.

Can someone tell me how I can update my credit card information and get my iCloud paid for? Currently none of the information is going through.

Read here: http://support.apple.com/kb/ht1918.

I used a 3V card this is a credit card you top i used it on itunes bought a few apps but now that its after running out my itunes doesnt let me download free apps anymore and brings me to the billing info? how do i fix this

i used this card called a 3v card which is a credit card you top up everytime you top up in selected shops you are given a reciept on this dare is all the information you need like cvv codes and exipiry dats and all that everytime you purchase a reciept your issued with new details i had 20 in my account bought a item off the icarbons for 13 euro so i had 7 left i said il purchase some apps for my ipod so i entred in all the details into my ipod i sucessfully bought items but now that the card is empty everytime i try and download a free app it says billing info wrong an rings me to the billing info page how can i fix this problem ?????

Part of the validation for credit cards is that they need to be registered to exactly the same name and address that you have on your iTunes account, which prepaid cards tend not to be. Do you have a proper credit card that you could use ? Or are iTunes gift cards available in your country so that you could try using them as your payment method ?
Until you have a valid payment method on your account and what you owe iTunes has been paid off then you won't be able to download any item from the store, including free apps (and updates to apps).

I bought an Air from someone and I cannot change the Apple ID in the apple store for the updates... even I am logged in for Itunes... PLEASE help..

Hi guys, finally I made it to the apple family by buying an Air from a guy I knew... But I cannot change the ID in the apple store for updates... I managed to change it in Itunes, but when I want to download the updates it would tell me that I should log in with the other account...
Please advise...
Thank you!!!

The OS and the preinstalled iLife apps are permanently assigned to the Apple ID of the original owner. You need to ask the original owner to call Apple Care and request that the Mac be released from his Apple ID.
The only secure way to use a second hand Mac is to erase the HDD and install a fresh version of OS X.
The only version of OS X that the original owner can pass to you is the version of OS X that came preinstalled on the Mac. The original owner cannot legally pass to you any apps that he bought in the MAS.

I have a 4s updated to iOS6 and I cannot change the mail tone. It is stuck.

No matter how much I try, I cannot change the mail tone and it is really frustrating me. I have restarted the phone, reset the phone, restored the phone. Still no luck. Can anyone help?

I really appreciate your help! Thank you so much. I can't change any sounds for mail. I have two accounts on my phone, and when I change them both, either through the notification centre, or the sound section they play the sound you click, but then when you actually get an email they revert back to one a quack the other a sci-fi noise

HT1918 I cannot change my billing info to none

Please someone help to change my billing info to none I've tried everything. I can't download anything from the App store

You've tried the instructions on the HT1918 page that you posted from ? If you don't get the 'none' option with those instructions then do you owe iTunes anything or do you have pre-orders and/or payments due (e.g. auto-renewing subscriptions) : http://support.apple.com/kb/TS5366 ?
Or do you mean that you are being prompted to review your account ?

How Do i change regions on the app store without changing the billing info?, How Do i change regions on the app store without changing the billing info?

I moved to a different region and I want to have access to different regions to get material for teaching purposes can you help me figure out how to to it whiteout changing my billing info?!
Thank you for your help!

If you want to use a credit card then the card will need to registered in the country that you want to change to.

Why can't I change the billing info for my account?

Hi all,
About 3 weeks ago I was issued a new corporate CC number. I have been trying since then to find a way to update it in the website. Everytime I try to load the billing info I get the message 'There has been an error on our side, please try again later.' This has been happening for weeks now. I finally decided, if they're not going to fix it, I'll call support.
I reported the bug to support, no response.
I called support and sat on hold to update my CC. I was hung up on when I should have been answered. This happened twice (I'm persistent).
I registered for a call-back. I got the call-back, and was told I needed to go to another person. I got a warm transfer because of the above problem.
This person told me I needed to talk to YET ANOTHER different team, and he would schedule a call back for me in 1-2 hours.
It has been over a week, maybe a week and a half since I was supposed to receive that call-back, and finally my ticket is updated yesterday; they've tried to reach me with no success (yeah, right), what would I like them to do? So I left a note: call me at this number within the next 4 hours, and we can settle this. I guess I got the Pacific Time support team, because they called back 16 hours later (I'm GMT, by the way; my company is US-based however). Luckily I gave them my office phone, because I would have been livid (more so than I already am) if I'd been woken up at 3am.
Does Adobe really just not want my money?

Hi htechadmin,
Revcevied your PM and noted all details, Many Thanks.
Getting this addressed by the team, either they will reply to you, here, or they shall email Or Call you.
Regards,
LP

My credit card expired and I cannot change the billing info.

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