My Credit Card has been hacked and used to purchas...

Hi,
My Credit Card has been used by someone else to purchase Skype Credit without me being aware. I need help to identofy the user that hacked by Credit card details and used to purchase skype credit. Or at least to prove that I have not used it. This is very much traceable if I can get the help from right people from Skype. I have not been able to locate a phone number to call the customer support. Please help me in this regard.
Some Background: I have filed a fraud case against the Bank that issued me the credit card and their investigation led to the conclusion that the purchase has been made from skype.com. I have not done any purchase. In fact I have not even registered by creedit card with my skype account yet. My purchase history is clean... But I need to provide more details to the Bank so they can continue the investigation and hence I need help from Skype support.
Regs
Sudip Choudhury

Hi, SudipChoudhury, and welcome to the Community,
Please review this FAQ article so you have all of the information at hand when you contact Skype Customer Service:
https://support.skype.com/en/faq/FA10384/why-has-my-credit-debit-card-been-charged-by-skype-when-i-h...
Regards,
Elaine
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Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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My credit card has been used for a Skype transaction that I have no knowledge of.
The credit card which has been used is in no way assocaited with this Skype account or any other and never has been.
For some strange reason, this seems to be the only way to report fraudulent activity from Skype, even though I am not a customer.
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Ethan83:
This excerpt from the FAQ article I referred to:
Your card has been used fraudulently
It is possible that your card has been used fraudulently to buy Skype Credit. We take every precaution to ensure that only genuine transactions get processed; however, criminals have developed a number of techniques, such as random card generators or using stolen card lists, to gain access to an individuals’ credit/debit card information.
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If your card is a debit card, your financial institution is required to reimburse you for fraudulent transactions.
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The name of the cardholder as written on the card.
The issuing country of the card.
The exact dates (or order numbers) of the fraudulent charges on your credit card statement.
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Click on the link included in the text above, "contact our customer service." Skype uses instant message chat with a customer service agent combined with web forms as their customer support. As this FAQ states, We don’t provide support over the telephone.
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service?
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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you can visit the link below for suggestions;
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