My credit card has been used with Skype but I have...

My credit card has been used for a Skype transaction that I have no knowledge of.
The credit card which has been used is in no way assocaited with this Skype account or any other and never has been.
For some strange reason, this seems to be the only way to report fraudulent activity from Skype, even though I am not a customer.
Is this board post the only way to contact Skype about this matter?

Ethan83:
This excerpt from the FAQ article I referred to:
Your card has been used fraudulently
It is possible that your card has been used fraudulently to buy Skype Credit. We take every precaution to ensure that only genuine transactions get processed; however, criminals have developed a number of techniques, such as random card generators or using stolen card lists, to gain access to an individuals’ credit/debit card information.
If your card is a credit card, you are not liable for this transaction in any way. All major credit card companies have policies that protect you against this kind of fraud.
If your card is a debit card, your financial institution is required to reimburse you for fraudulent transactions.
We strongly recommend that you contact your card issuer immediately regarding any unauthorized transactions and ensure that no further fraudulent charges are made with your card.
We will also begin an investigation to locate and block the fraudulent orders related to your credit/debit card in our system. If you have a Skype account, please contact our customer service with the following information:
The first six and last four digits of the credit card used to make the purchase. IMPORTANT: Do not send the full credit card number.
 The name of the cardholder as written on the card.
 The issuing country of the card.
The exact dates (or order numbers) of the fraudulent charges on your credit card statement.
We want to emphasize that this action will only stop the fraudulent orders in our system – it won't solve any other fraudulent charges on your card. It is therefore vital that you contact the financial institution that owns your card.
Click on the link included in the text above, "contact our customer service."  Skype uses instant message chat with a customer service agent combined with web forms as their customer support.  As this FAQ states, We don’t provide support over the telephone.
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service?
Regards,
Elaine
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Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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