My credit card that is NOT on file with itunes got charged 316 dollars

Question

What number do I contact at apple to find out what these charges are for?
like i said its not the credit card that is attached to my itunes account. so looking at purchase history doesnt tell me anything.
Adam

Answer 1

adam.pap26 wrote:
Believe me visa was the first person I contacted. the card is cancelled.
I still need to verify if the fraudulant purchaces are fake, or made through a legitimate itunes account. iTunes can also cancel any keys associated with the purchases if it was software purchases, no?
Adam.
I don't think you need to do anything.  What I mean is, you can and sounds like you have checked your own AppleID/account history and nothing untoward shows up there.  So, if the fradulent charges were simply a result of your credit card number being compromised and had nothing to do with iTunes or Apple, then your credit card company will be in touch shortly with an investigation summary.  Really, all you need do for that is  write down that the card was in your possession at the time, that it has never been associated with your iTunes account, and that your iTunes account checks out with your known purchase history.  End of your involvment.
When someone charged an airline ticket to my card a few years ago, I did nothing but let the credit Bank run their investigation, wrote out my little statement (similar to what I mentioned above) on the report when I got it, sent it back in, end of story.
I just think from what you've posted, you've done your bit by calling Visa.  As long as you are sure your iTunes account is not itself compromised, you need not do anything further yourself.
And from what you say, I don't think this has anything to do with iTunes - your credit card was compromised somehow (like the several million or so compromised just this past few weeks).  It may have been used to purchase stuff from iTunes, but that was use of the stolen credit card info, not a hack of an Apple iTunes account.  People buy weird stuff with stolen card numbers - I've known people who suddenly have seen gas purchases for a few tens of dollars on their cards, but made in States many removed from the one they live in.