My credit card was charged instead of iTunes gift card?

So I recently just got a $10 iTunes gift card. I redeemed it in the iTunes store, but when I went to buy a book for 8.99, I think it charged my credit card instead of the money on my iTunes card! It still says I have $10.00 left, what do I do?

Click here and ask the iTunes Store staff for assistance.
(115833)

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    body>
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    6) Now click "Phone Numbers" on the left. The area codes should be in the area code fields and the phone numbers should be in the phone number fields. If an area code is missing, or if it is in a phone number field, your account information may not save properly. 
    7) Make any other necessary corrections, then click the Save Changes button. 
    8) Click Log out in the upper-right corner.  When you make your next purchase on the iTunes Store, you will be asked to review your billing information. At this point, you can change your information or simply click Done at the bottom of the screen to proceed. Once you click Done, you should be able to purchase on the iTunes Store using your store credit. 

  • Why do i need a credit card if i have an itunes gift card?

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    It should not unless you're trying to gift it, but may place an authorization hold on the card. If it gets charged except as noted, ask the iTunes Store staff for assistance.
    (97799)

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    enjoy and good luck getting your green card, hopefully the place the iTunes card came form is nice ;-)

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    Ive read many discussions but non were clear.....
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    Not that I am aware of...
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