My credit card was charged twice

Hello,  i  was charged twice for the same item. how do i get it refunded?

How to report an issue with Your iTunes Store purchase

Similar Messages

  • I have purchased bag of gems for game clash of clans. My credit card was charged twice but i did not receive any bag of gems

    I have purchased bag of gems for $9.99 in game clash of clans. I saw the message ithat the order is not completed, i did it again, my credit card was charged twice but i did not receive any bag of gems. Please advise

    If you haven't received the item then try the 'report a problem' page to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT201318 My credit card was charged twice and how do I delete a purchase?

    My card was charged twice after I changed my storage plan so I want the second charge to be taken off.

    In the receipt of the purchase sent to you by email, click report a problem to have the issues taken care of.

  • HT3702 My credit card was charged twice for storage upgrades.

    My credit card was charged twice

    You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

  • My Credit card was charged twice when I bought the new iMac.

    I ordered the new iMac, and I was charged 1400 twice on my credit card. What am I supposed to do about this?

    I have had the same problem today. Bought a new iMac and iPad Mini on 11/02/2014 and it came to just over £1300. Today (13/02/2014) I checked my online banking to find that I had somehow gone £941 overdrawn. Looking at my bank statement, Apple had charged me ANOTHER £1300 again today! I will be charged hundreds of pounds for going so far overdrawn.
    Will be visitng the store tomorrow to bring **** upon whoever I talk to first. Expecting them to refund the £1300 taken from my account for the second time, pay for the fine for going overdrawn and I will also be pushing for some sort of freebie for the grief this has caused me.
    It meant that today I could not pay for parking after I left uni which made me over an hour late for work, making my manager angry and loosing me out on an hours pay.
    Not a happy customer.

  • HT3702 My credit card was charged twice for the same purchase. How can this be fixed?

    I purchased an album and it was debited out of my account twice. How can this be fixed?

    Contact iTunes Customer Service
    Apple  Support  iTunes Store  Contact Us

  • My credit card was charged twice how do i contact itunes to fix this problem. apple was no help

    I would like to know why they charged my account twice and how to get in contact with itunes to get this fixed ASAP

    http://www.apple.com/contact/

  • My credit card got charged twice for the same subs...

    I just renewed my unlimited world subscription. But for some reason, Skype subscribed me twice, meaning my one account has two same subscriptions, and my credit card was charged twice. Would you please cancel one and refund me? It just doesn't make sense at all to have two same susbscriptions in one account. So rediculous. Please respond. Thanks.

     pandaw wrote:
    Skype subscribed me twice,
    Hello and welcome to the Skype Community.
    I can see that in your account. please contact Skype customer service to request a refund.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • HT201318 I upgraded my iCloud storage capacity for a higher tier and the device does not actually reflects said upgrade. How can this be resolved since my credit card was charged

    I upgraded my Icloud storage capacity to a higher tier and my Iphone does not reflect the change although my credit card was charged and the device is nor properly backup. How can this be resolved?

    It seems to take up to a couple of days for the upgrade to take hold, at least that's the experience of some users.  Give it 24 hours before contacting apple.
    For customer service issues, go here...
    https://expresslane.apple.com/Issues.action

  • HT1933 I make a purhase on March 6 at 11:33 Order number MHOXX3TK9J for $1.99 and my credit card was charged $20.00 can you please help me find out why this happened

    I made a purchase on itunes on March 6 at 11:33 order umber MHOXX3TK9J for 1.99 and my credit card was charged $20.00 please help me find out why this happened.

    Contact iTunes support at the link below.
    https://ssl.apple.com/emea/support/itunes/contact.html

  • Best Buy Gift Card was charged twice.

    I recently placed an order on Best Buy.com and it said there was an error. After I tried again, it went through, but I noticed that I had only $3.28 left on my gift card. My gift card balance before the transaction was around 77 dollars. I thought that was peculiar. The trade-in I made a couple weeks ago on 12/26/14 gave me 77 dollars for trading in Assassin's Creed Unity and Call of Duty Advanced Warfare on the PS4 for 26 and 21 dollars respectively. Additionally, there was a 50% bonus trade-in that week for video games and on top of that I have Gamer's Club Unlocked, which gave me an extra 10% on video game trade-ins.  All that would have came out to $77.55. 
    I think that BestBuy.com charged my card twice, but there is no way to confirm it. Either that or Best Buy had given me less for my trade-in. 

    Hello lucknotluck,
    Welcome to the forum. I'm sorry to hear you were having troubles when placing an order on BestBuy.com. It certainly would be frustrating to be charged twice for one order, and I'm truly disappointed this has caused you to cancel your order. 
    Using the e-mail you registered on the forum, I was able to view the order, and transaction history. It does look like your gift card was charged twice, but the good news is that our customer support agents have sent you a new gift card with the missing balance. You should see this card arrive within 10 - 12 business days. If you do not see it arrive within this timeframe please let me know. 
    Thank you again for visiting the forum, and please do not hesitate to let us know if you have any further questions or concerns. 
    Maria|Social Media Specialist | Best Buy® Corporate
     Private Message

  • My daughter added songs with her I Tunes Card and My credit card was charged, what do I do?

    My daughter added songs with her I tunes card and my credit card was charged, how do I get it off my credit card?

    What process did your daughter use, there is a specific format to redeem an iTunes gift card. The gift card must be redeemed using the Redeem link in the Quick Links on the right side of the iTunes Store in iTunes on a computer or the Redeem button at the bottom of both the iTunes and App Store apps in iOS. Redeeming the gift card then applies the value of the card as an available credit to the user's iTunes account. The credit is used first before any bank card also stored in the account. If the purchases use the entire credit and there is an additional balance due, it will be charged to any bank card stored in the account.

  • HT3702 My credit card was charged for two purchases in the amount of 14.95 each. I did not authorize these purchases. The purchase dates were 12/24 and 12/25.

    My credit card was charged for two purchases in the amount of 14.95 each. I did not authorize these purchases. The purchase dates were 12/24 and 12/25.

    Contact Apple at:
    https://expresslane.apple.com/
    Have you downloaded any apps on an iPad/iPhone for kids? If so you may have in-app purchases enabled for free games or similar, and they've racked up charges for you.

  • TS3988 My credit card was charged about $100 for 8 different transactions.  Five were for 9.90.  These dates are Aug. 6, 7, 28 and 29.  I have not ordered anything and don't know what they are for.

    My credit card was charged about $100 for 8 different transactions.  Five amounts were $9.90.  These dates are Aug 6, 7, 28 and 29.  I have not ordered anything and don't know what they are for.  Please help me.  Linda Feddersen

    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    Linda.. if you have not done so, contact your credit card company so they can monitor your account.
    And change your Apple ID password ASAP >  Apple ID: Changing your password

  • HT204088 My credit card was charge with out my approval, how can I get support with the issue?

    My credit card was charge with out my approval, how can I get support with the issue?

    If it's a purchase that appears on your purchase history (and not a temporary store holding charge which is made each time that you add or change your credit card details) and nobody else has access to your account and/or devices, then you can either try the 'report a problem' link from your purchase history to contact iTunes Support : http://reportaproblem.apple.com
    Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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