My credit card was stolen
need to discuss last payment which may have failed
Welcome to the forum ungoul, sorry to hear of your troubles.
@ Dave, that seems completely inaccurate, I have seen "Beverley Gray" (Adobe Staff) help people on numerous occasions with "account/payment" inquires and either directly assist or be a liaison to the proper channels through to resolution.
Similar Messages
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my credit card was stolen,since i cncelled and waiting for a replacement i cant update any apps or dl any apps because the billing info says its incorrect now,how can i update and dl while waiting for my new card?
It would be best for you to open iTunes, sign in and view your account. If all the purchases were paid already instead of entering your new card information, it will give you an option for "NONE" as a payment method. Again this is not applicable of you have a pending charges with iTUnes
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my apply id was disabled and i am not able to update, it gives me this message when i try.
may have been caused because my credit card was stolen and not validDid you update your account with the new CC info?
Apple ID: "This Apple ID has been disabled for security reasons" alert appears -
HT3702 My credit card was stolen and I see pending charges in my checking account. I need help!
My credit card information was stolen yesterday or today and I notice there were some charges on my card. I would think it would be easy to track who received the material based on my credit card information. I am looking for some support from Apple.
Apple can do nothing.
Discuss reimbursement with your credit card company. -
My husband and my itunes have been disabled. Our credit card was stolen and I think there was some theft to our itunes acct too.
I have put our new credit cards in accounts but we still cannot use itunes.
Please help, I cannot seem to access anyone.
Peggy
<Edited by Host>iTunes probably detected the unauthorized activity on the accounts and disabled them for that reason. These forums are just for other Apple users, so no one here will have the power to re-enable your account. You should contact iTunes Support: http://apple.com/emea/support/itunes/contact.html.
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I upgraded my Icloud storage capacity to a higher tier and my Iphone does not reflect the change although my credit card was charged and the device is nor properly backup. How can this be resolved?
It seems to take up to a couple of days for the upgrade to take hold, at least that's the experience of some users. Give it 24 hours before contacting apple.
For customer service issues, go here...
https://expresslane.apple.com/Issues.action -
I made a purchase on itunes on March 6 at 11:33 order umber MHOXX3TK9J for 1.99 and my credit card was charged $20.00 please help me find out why this happened.
Contact iTunes support at the link below.
https://ssl.apple.com/emea/support/itunes/contact.html -
My visa card was stolen and now I cannot buy anything using my account. It is asking for the old three digit access code and I cannot remember it. I have tried to reset my new billing information and it keeps going back to please put in the pass code. Grrr help help!!!!
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
My daughter added songs with her I Tunes Card and My credit card was charged, what do I do?
My daughter added songs with her I tunes card and my credit card was charged, how do I get it off my credit card?
What process did your daughter use, there is a specific format to redeem an iTunes gift card. The gift card must be redeemed using the Redeem link in the Quick Links on the right side of the iTunes Store in iTunes on a computer or the Redeem button at the bottom of both the iTunes and App Store apps in iOS. Redeeming the gift card then applies the value of the card as an available credit to the user's iTunes account. The credit is used first before any bank card also stored in the account. If the purchases use the entire credit and there is an additional balance due, it will be charged to any bank card stored in the account.
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My credit card was wrongfully charged when I downloaded theiTunes apication for free
Contact Apple at:
https://expresslane.apple.com/
Have you downloaded any apps on an iPad/iPhone for kids? If so you may have in-app purchases enabled for free games or similar, and they've racked up charges for you. -
Good Afternoon,
I live in Brazil and I have an account in Creative Cloud.
How can I change my credicard data? My card was stolen and I blocked it.
I have an anual account and I don't know how can i proceed.
I need help.The Email address here in Forum does not have any CC registered to it, please let us know the Adobe ID under which it has been purchased for further assistance.
Regards
Rajshree -
The amount charged to our credit card was greater than the amount on our invoice.
This last month, our credit card was charged was charged an amount greater than what appeared on our invoice. Why did this happen, and how can we get a refund of the difference?
Yes, of course that's what I tried first. I attempted to use the Contact Support box in the lower right corner of:
https://helpx.adobe.com/creative-cloud/topics/getting-started.html
And got this:
We're sorry, but our records indicate you aren't eligible for this support option.
Experts are always available in our free community forums.
Hence my post here.
However, it appears that the URL you provided takes me to a completely different chat application, so perhaps I'll have better luck there. I'll give it a try.
Thanks for your help. -
My credit card was charged for two purchases in the amount of 14.95 each. I did not authorize these purchases. The purchase dates were 12/24 and 12/25.
Contact Apple at:
https://expresslane.apple.com/
Have you downloaded any apps on an iPad/iPhone for kids? If so you may have in-app purchases enabled for free games or similar, and they've racked up charges for you. -
My credit card was charged about $100 for 8 different transactions. Five amounts were $9.90. These dates are Aug 6, 7, 28 and 29. I have not ordered anything and don't know what they are for. Please help me. Linda Feddersen
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
Linda.. if you have not done so, contact your credit card company so they can monitor your account.
And change your Apple ID password ASAP > Apple ID: Changing your password -
HT1918 what to do if it says the credit card was declined?
what to do if it says credit card was declined?
Are you in the US with a US billing address and iTunes account ? All iTunes gift cards are country-specific, they can only be redeemed and used in the country in which they were issued, so US gift cards can only be used in the US.
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