My credit card won't be accepted

Every time I try to register my credit card it keeps saying it can't be accepted. When I go to expresslane.apple.com I get no help what so ever.

OK - thanks Tim - I'm not sure to understand why Apple insists on this.
Afterall, I am able to use my French credit card for any number of foreign merchants (wherever their websites
are 'geographically' based : all over Europe, the US and probably elsewhere as well).
Still at least you have confirmed what the problem is. Thankyou!

Similar Messages

Have changed Apple-id. System wants some kind of confirmation concerning credit card. Doesn't accept card number etc. What to do?

Have changed Apple-id. System asks for some kind of confirmation concerning credit card. Doesn't accept actual card data. What to do?

Thank you everyone for the replies. It defiantly helped point me in the right direction. With any luck, I will have my replacement phone sometime tomorrow.
I was able to call the iPhone support line this morning. The Apple rep stayed on the line with me for about an hour until he was sure the new phone would ship out. For $199 plus $29 for expedited handling I was able to get the replacement ordered with overnight shipping. Since the replacement doesn’t involve ATT&T I have no reason to suspect any further delays. Kudos to the Apple rep that helped me straighten out this mess.
It’s a shame that AT&T cares so little for their existing customers. Not only did they try to sell me the same phone for $499, they outright refused to help me. They also lied to me on numerous occasions and strung me along for close to three weeks for something that only took an hour to complete with the Apple rep.
I filed a formal complaint against AT&T through the Better Business Burrow as well as requested a review of our cooperate contract with AT&T. Our company currently has over 3000 phones with AT&T and there contract comes up for bid the end of our fiscal year (this October). We will be giving it heavy consideration before we consider renewing their contract.
I doubt that any of that will matter to a company that cares so little about their customers, but you never know.
Thanks again for all your help. I would probably still be trying to get my replacement for the next few months if it wasn’t for your suggestions.
-Niel

HT201209 My question is how to get rid of credit cards if I don't have one and how to change to pg/13 so the credit cards won't show

I want to change my payment to pg/13 and I want to get rid of the credit card option? Please contact me as soon as possible.
Thanks, Hailey

Problem Resolved - it is a font issue. Apparently Acrobat can't handle particular fonts and it is best to stick with a very small slection of fonts - Arial, Helvetica, Times Roman.
I haven't test a lot of fonts. If I do, I'll post there results here.
Bob

Credit card won't work

Everytime I enter in my card informations it gives me an error
"your credit card information does not match your bank's records. Please enter a U.S. credit card and matching billing address."
I'm entering everything exactly how it should be. I have no other address. This is very frustrating, I want to download apps.

This Apple doc might be able to help ya out -> iTunes Store: My credit card's security code or zip code does not match my bank's records

HT3702 I've use different credit cards but unable to accept my info keeps asking my for my security code even though I've entered it

I'm unable to use my iTunes credit. I've entered my billing info and it has been rejected even when different credit cards are used

Take a look here:
http://support.apple.com/kb/TS1646
If that doesn't help, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

HT4479 Credit card security code not accepted when trying to sign into App Store for the first time

I have just signed up for an Apple ID. I want to download Twiter for Mac from the App Store. When I try to log in, it tells me this is the first time I have tried using this ID and asks me to register my credit card details. I have entered all the information they ask for but it tells me my security code (CVV) is invalid. Is there any way to fix this, or to sign in without giving my credit card details?
Thanks.

Try here > iTunes Store: My credit card's security code or zip code does not match my bank's records

HT1918 System will not allow me to update my credit card info, will not accept new data

i tried to edit my credit card info by updating the expiration date and security code but the system will not allow me to save changes

Any error code? Billing address has to match, etc.

How to I purchase a CC subscription in Indonesia (work here), but trying to pay with Australian Credit Card (won't let me)?

Hi,
I am currently trying to upgrade my trial subscription to an educational subscription. I live and work in Indonesia (currently), but when I go to pay - the only options for the billing address are in this particular region of the world (Singapore, Indonesia, Malaysia etc.).
I only have an Australian credit card with the billing address listed there. How do I pay using that particular card?
Thank you in advance.
Cheers,
Antony

Thanks for the suggestion John, it is greatly appreciated.
Unfortunately, this particular link is very US-centric, and doesn't really help someone in Indonesia. Is it really only possible for me to contact a 1-800 number in the states in order to get assistance on how to purchase a Creative Cloud Membership? Not blaming you, just wondering why there is not some email address that I can contact to get specific help? As I am still trying to purchase Creative Cloud - does Adobe really not want my business?
Thanks in advance, hope someone else out there has some sort of other suggestion
Cheers,
Antony

I have a french billing address with a uk visa credit card and is not acceptable also a french debit card which is not accepted

i have a french billing address with a uk visa credit card and a french debit card for the same billing address and both are not accepted

You would need the following:
1. You will need to have a valid billing address in the country
2. You will need a credit card with the same billing address
3. You will need to be physically present in the country at the time of
purchase

Credit card won't process with PO Box

I received an email sayinng my card details were not up to date. I went to my account management area - checked the card. The authorisation code was missing so I put that in however the system will not let me save it because it keeps flagging PO Box in the address. But that is the billing address! I had no problem with this billing address last month - I do not know what to do.

If you haven't already done so then you can contact iTunes Support via this link and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT1918 My credit card won't work, and the general solutions aren't working.

About a month ago I changed my debit card on my itunes account after I had some fraudulant activity in my bank account. Itunes rejected the new card as not matching the bank information. However, each time I try to fix it, it charges my bank account $1.40. This is only in my pending charges, it never sticks. After checking all the banking information with the bank to make sure address matched, I was instructed to go the USPS website and check the zip code. I did and changed it. It still rejected the card with the same error. I've tried to update it online and on my phone. My itunes account is stating that I have a charge for something I purchased. I'M TRYING TO PAY IT. It keeps kicking back my cards.
Yesterday, I remembered that I have another debit card attached to an account I don't really use often, so I transfered a few dollars over and tried to use that card. It stated that the security code was invalid. It wasn't because I was looking right at it and tried to enter it a few times.
This is really frustrating. I can't even update my free apps or download anything on my iphone 4s.

Same thing is happening to me and I cannot for the life of me speak to a human being who seems to have any clue as to what is going on. Can't get or update apps on my iPhone or iPad. It's ridiculous. Would love to hear whether you found a solution to this issue. Thanks!

The App store stopped accepting my credit card all of a sudden. It says that my credit card is "not supported by the Chilean app store"... The credit card is Chilean and was working just fine. Help!

This is the second time this happens. I was living in the US until April 2011. I moved to Chile and kept using the App Store and the iTunes Store just fine with my US-issued credit card. However, when I accessed my Apple ID from a different device, the store stopped recognizing my credit card information and migrated my ID to the "Chilean" App & Itunes Store (significantly less apps & music... but anyway). I started using my Chilean credit card on the App and iTunes store with no issues. I supposed that the devices catched that I was no longer in the US and that I had to be transferred to the related store (which I think is fine), and that because I was now in the Chilean store I needed to use a Chilean-issued credit card (which doesn't make sense to me, I still don't understand why Apple stopped accepting my US credit card if it is accepted everywhere else in the world online and offline!).
However, yesterday I bought something from my iPad and when today I went to use the app store from my iPhone the SAME THING happened. I got the same request to "update my billing information", I confirmed my Chilean credit card info and, surprise! "Your credit card is not supported by the Chilean app store"...
I don't get it. If I didn't get it the first time, I ended up accepting it an getting over it because ok, I moved to another country and my account was migrated, etc. But now, it doesn't recognize my local credit card in my local store! I tried both my local Visa and my local MasterCard, and none of them worked. It looks like my account will not accept ANY credit card, no matter wheter I try to update the info from my mobile devices, on iTunes, on the Mac App Store, etc.
It has been impossible for me to find any information on what causes this and on how to solve it, and so far I hadn't had any trouble with Apple and hadn't need any support before, but now that I need URGENT SUPPORT, I've come to realize that THEY SUCK at being accessible! There's no way I can contact them! So, please help me!!!!! I need urgent help!!!!
Thanks and sorry for the very long post.

Same thing happened to me with my peruvian credit card in the peruvian app store, I want to buy an app, but it says that my credit card is "not supported in the Peruvian app store"

I've bought books and now want to buy another but don´t accept my credit card details, why?

I've bought books and now want to buy another but don´t accept my credit card details, why?

Nobody here could possibly know why your credit card is not being accepted. We don't work for Apple, we are just other users voulnteering out time to help.
Did you get any message from when you attempted to make the purchase? Did you review your credit card details in your iTunes account? Did your crest card expire and you forgot about it?

Change Credit Card Issues

My wife recently lost her credit card and seeing as how our accounts are linked mine was cancelled as well. I went into iTunes and tried to purchase some new songs and was told my CC was declined. I realized what happened and attempted to change to a new credit card. I've tried 3 other credit cards (each card at least twice) and keep getting "Your credit card was declined. Please enter valid credit card information.".
I was so fed up with getting the error that I went to the store and purchased an iTunes card (with one of the credit cards iTunes was not accepting) and added it to my account. But turns out iTunes won't let me purchase anything until I update my billing information. I tried to select "None" as my credit card option and it keeps giving me the credit card declined message... why?!?!?!
What gives? Is it possible my account was locked from purchasing cause I originally attempted to purchase with a cancelled/stolen credit card (not sure if my wife just cancelled it or reported it stolen).
I've emailed Apple about the issue but haven't heard anything back.
Any thoughts?

I have been having the same issues. It started when I tried changing from my AmEx credit card to my Visa credit card while using my iPad. For some reason it declined my Visa and when I tried to re-enter the information from my AmEx it started declining that as well. Since I was currently on a trip and had left my laptop @ home I simply resorted to setting my credit card info to the "none" option and using iTunes gift cards in the meantime. Once I got back home I tried re-entering my credit card info from my laptop with no luck, only this time it got worst. Now the "credit card: none" option ceased to work as well, telling me that "my payment method had been declined" yet again. Now I can't buy paid apps (even with a gift card), download free apps, or even update previously purchased apps since every time I attempt to do so, it asks me to verify my information which iTunes has already rendered practically "unverifiable".
This is getting very frustrating as I spent hours on the phone with Apple's technical support representatives who failed to come up with a solution to my problem and basically told me to "just wait it out". Honestly, they asked me to wait a week and call back if the problem hadn't "magically" resolved itself by then.

Can I buy online with a mexican credit card, and pick up my order in store days later?

Hello,
I live in Mexico, and i will be in San Diego for vacations next week.
I would like to buy some things from the apple store online with my mexican credit card,
so, i need to know if i can buy from here in Mexico with my credit card, and then when i arrive
to San Diego CA. i can pick-up my order in the Fashion valley Apple Store.
Can i do it this way? Thank you so much for your help. I will be waiting your answer.
Greetings,
Vanessa.

No. A Mexican credit card will not be accepted in a US store. Even if you place your order in the Mexican online store, the order cannot ship to the US. If your permanent residence is in Mexico, then buy in Mexico where your warranties are honored.

My credit card won't be accepted

Similar Messages

Maybe you are looking for