My credit has been charge for buy in-app purchase but don't get it

buy 49.99 in-app purchase ( call of mini : double shot ) but don't get it due to game has a bug ( long loading &can't play)
after type password . i already sent mail to dev but no response . what should i do ?

I have and before the Credit card Co. could issue a refund Apple refunded the In-App purchases. Apple has refunded them every time and then I get an email from someone in India telling me how to restrict In-App purchases. It's apparent that they cannot/do not read the emails sent to them because I WANTED TO MAKE THE IN-APP PURCHASES.... I want them to download to my device also.... Apple is great at charging you for something and then playing stupid when an issue arises.... they acted as though I'm the only person having this issue.... 45 days and counting and still no resolution...
Gets old quick telling them I want the in-app purchases, getting a credit & being told to make the purchase again only to have the same thing happen again...
Isn't there a saying that goes: repeating the same process and expecting a different result is the definition of insanity.....

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NOT at mine or anyone else's here
This is a User to User technical support community .There is no-one from Apple here and Apple neither read nor respond here
Did you not work that out when you agreed to the terms of use of this community when joining today

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Contact iTunes Support using this link. If you follow the prompts, you will end up on a page where you can schedule a phone call:
iTunes Support WorldWide
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My credit has been charge for buy in-app purchase but don't get it

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