My CS3 keeps crashing on windows 7
Hi, I have recently had my work laptop updated to windows 7. I have CS3 and installed this onto my laptop. It now keeps coming up with the error message saying "windows experienced a problem closing Photoshop". I have uninstalled and reinstalled and the problem is still happening. I have googled this issue and someone said open this via adminstration, tired this and this also didn't work. Can anyone offer me any advice?
Hi Snugglebums2002,
The time Creative Suite 3 release, Windows 7 was not threr hereby Photoshop CS3 and any other CS3 applications
is not tested on the operating system.
Please refer the system requirement for CS3 individual application and suite.
http://helpx.adobe.com/x-productkb/policy-pricing/system-requirements-photoshop.html#main_ Photoshop_CS3_system_requirements
Hope this helps.
Please let me know if you have any other question.
Regards,
Sumit Singh
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Process: Adobe Photoshop CS3 [4997]
Path: /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/Adobe Photoshop CS3
Identifier: com.adobe.Photoshop
Version: 10.0 [10.0x20070321 [20070321.m.1480 2007/03/21:16:39:00 cutoff; m branch]] (10.0)
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Parent Process: launchd [152]
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Report Version: 10
Interval Since Last Report: 224766 sec
Crashes Since Last Report: 10
Per-App Interval Since Last Report: 395686 sec
Per-App Crashes Since Last Report: 8
Anonymous UUID: BB2B32EC-C855-8966-8A71-9F5D8554502B
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--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/Adobe Photoshop CS3
__TEXT 0000000000001000-00000000016e1000 [ 22.9M] r-x/rwx SM=COW /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/Adobe Photoshop CS3
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x99c477d2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x99c46cb0 mach_msg + 68
2 com.apple.CoreGraphics 0x906e202c _CGSReenableUpdateForConnections + 207
3 com.apple.CoreGraphics 0x906e1eb2 CGSReenableUpdateForConnections + 461
4 com.apple.CoreGraphics 0x906e1ce0 CGSReenableUpdate + 35
5 com.apple.HIToolbox 0x9544ac8b EnableScreenUpdates + 43
6 com.apple.HIToolbox 0x956d53ae AdjustToNewWindowActivation(WindowData*, WindowContext*, OpaqueWindowPtr*, unsigned char, WindowData*) + 254
7 com.apple.HIToolbox 0x95416403 PotentiallyAdjustToNewWindowActivation(WindowData*, WindowData*, WindowContext*, OpaqueWindowPtr*, WindowData*) + 134
8 com.apple.HIToolbox 0x95416373 BringToFrontAndActivateWindow(WindowData*, OpaqueWindowGroupRef*, unsigned char) + 121
9 com.apple.HIToolbox 0x954162e8 WindowData::SelectWindow() + 240
10 com.apple.HIToolbox 0x954161f3 SelectWindow + 29
11 com.apple.HIToolbox 0x9541606f HandleWindowCommandEvent + 2106
12 com.apple.HIToolbox 0x954254a8 HIApplication::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 5764
13 com.apple.HIToolbox 0x955a1b6b _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
14 com.apple.HIToolbox 0x95429594 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1343
15 com.apple.HIToolbox 0x95428980 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
16 com.apple.HIToolbox 0x9543c855 SendEventToEventTarget + 88
17 com.apple.HIToolbox 0x955a1a1a SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 498
18 com.apple.HIToolbox 0x9541582d SendHICommandToTarget + 72
19 com.apple.HIToolbox 0x954157db _RequestWindowSelection + 85
20 com.apple.HIToolbox 0x954ae53a HIApplication::PerformWindowActivation(OpaqueWindowPtr*, OpaqueWindowPtr*, OpaqueEventRef*, unsigned char) + 398
21 com.apple.HIToolbox 0x9545b767 HIApplication::HandleActivated(OpaqueEventRef*, unsigned char, OpaqueWindowPtr*) + 413
22 com.apple.HIToolbox 0x954adafc HIApplication::EventObserver(unsigned long, OpaqueEventRef*, void*) + 220
23 com.apple.HIToolbox 0x95428ca2 _NotifyEventLoopObservers + 154
24 com.apple.HIToolbox 0x95422ce4 RemoveEventFromQueue + 121
25 com.apple.HIToolbox 0x955b21ad GetOrPeekEvent + 699
26 com.apple.HIToolbox 0x955b1971 GetNextEventMatchingMask + 509
27 com.apple.HIToolbox 0x955b157c WNEInternal + 253
28 com.apple.HIToolbox 0x955b1477 WaitNextEvent + 49
29 com.adobe.Photoshop 0x0005df47 0x1000 + 380743
30 com.adobe.Photoshop 0x006e3fb5 0x1000 + 7221173
31 com.adobe.Photoshop 0x0005fca2 0x1000 + 388258
32 com.adobe.Photoshop 0x0006002d 0x1000 + 389165
33 com.adobe.Photoshop 0x000601bd 0x1000 + 389565
34 com.adobe.Photoshop 0x000602d0 0x1000 + 389840
35 com.adobe.Photoshop 0x0021998e 0x1000 + 2197902
36 com.adobe.Photoshop 0x002199e9 0x1000 + 2197993
37 com.adobe.Photoshop 0x00002fd2 0x1000 + 8146
38 com.adobe.Photoshop 0x00002ef9 0x1000 + 7929
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x99c4a9ae kevent + 10
1 libdispatch.dylib 0x90558c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x905587a9 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x99c4a0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9805b04c _pthread_workq_return + 45
2 libsystem_c.dylib 0x9805ae19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x98042cca start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x99c477d2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x99c46cb0 mach_msg + 68
2 com.apple.CoreServices.CarbonCore 0x93d7e35b TS_exception_listener_thread + 89
3 libsystem_c.dylib 0x98058557 _pthread_start + 344
4 libsystem_c.dylib 0x98042cee thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x99c498e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9805d289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x9805d512 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x988b83c6 -[NSCondition waitUntilDate:] + 404
4 com.apple.Foundation 0x988b81ed -[NSConditionLock lockWhenCondition:beforeDate:] + 282
5 com.apple.Foundation 0x988bd740 -[NSConditionLock lockWhenCondition:] + 69
6 com.adobe.Photoshop 0x00e70209 0x1000 + 15135241
7 com.adobe.Photoshop 0x00e0ba65 0x1000 + 14723685
8 com.adobe.Photoshop 0x00e6e734 0x1000 + 15128372
9 com.apple.Foundation 0x9888a1d8 -[NSThread main] + 45
10 com.apple.Foundation 0x9888a15b __NSThread__main__ + 1396
11 libsystem_c.dylib 0x98058557 _pthread_start + 344
12 libsystem_c.dylib 0x98042cee thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x99c47826 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x93d54810 MPWaitOnSemaphore + 106
2 MultiProcessor Support 0x28e4a06b 0x28e14000 + 221291
3 com.apple.CoreServices.CarbonCore 0x93d54a7b PrivateMPEntryPoint + 68
4 libsystem_c.dylib 0x98058557 _pthread_start + 344
5 libsystem_c.dylib 0x98042cee thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x99c47826 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x93d54810 MPWaitOnSemaphore + 106
2 MultiProcessor Support 0x28e4a06b 0x28e14000 + 221291
3 com.apple.CoreServices.CarbonCore 0x93d54a7b PrivateMPEntryPoint + 68
4 libsystem_c.dylib 0x98058557 _pthread_start + 344
5 libsystem_c.dylib 0x98042cee thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x99c47826 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x93d54810 MPWaitOnSemaphore + 106
2 MultiProcessor Support 0x28e4a06b 0x28e14000 + 221291
3 com.apple.CoreServices.CarbonCore 0x93d54a7b PrivateMPEntryPoint + 68
4 libsystem_c.dylib 0x98058557 _pthread_start + 344
5 libsystem_c.dylib 0x98042cee thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x99c498e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9805d220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x980e30a1 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x93d81492 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x93d8168e TSWaitOnConditionTimedRelative + 146
5 com.apple.CoreServices.CarbonCore 0x93ccdb9b MPWaitOnQueue + 261
6 AdobeACE 0x01ef4803 0x1ec4000 + 198659
7 AdobeACE 0x01ef4031 0x1ec4000 + 196657
8 com.apple.CoreServices.CarbonCore 0x93d54a7b PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x98058557 _pthread_start + 344
10 libsystem_c.dylib 0x98042cee thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x99c498e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9805d220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x980e30a1 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x93d81492 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x93d8168e TSWaitOnConditionTimedRelative + 146
5 com.apple.CoreServices.CarbonCore 0x93ccdb9b MPWaitOnQueue + 261
6 AdobeACE 0x01ef4803 0x1ec4000 + 198659
7 AdobeACE 0x01ef4031 0x1ec4000 + 196657
8 com.apple.CoreServices.CarbonCore 0x93d54a7b PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x98058557 _pthread_start + 344
10 libsystem_c.dylib 0x98042cee thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x99c498e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9805d220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x980e30a1 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x93d81492 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x93d8168e TSWaitOnConditionTimedRelative + 146
5 com.apple.CoreServices.CarbonCore 0x93ccdb9b MPWaitOnQueue + 261
6 AdobeACE 0x01ef4803 0x1ec4000 + 198659
7 AdobeACE 0x01ef4031 0x1ec4000 + 196657
8 com.apple.CoreServices.CarbonCore 0x93d54a7b PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x98058557 _pthread_start + 344
10 libsystem_c.dylib 0x98042cee thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x99c478e6 mach_wait_until + 10
1 libsystem_c.dylib 0x980e9c1c nanosleep + 375
2 com.adobe.PSAutomate 0x2b64252b ScObjects::Thread::sleep(unsigned int) + 79
3 com.adobe.PSAutomate 0x2b6329b5 ScObjects::BridgeTalkThread::run() + 153
4 com.adobe.PSAutomate 0x2b642615 ScObjects::Thread::go(void*) + 167
5 libsystem_c.dylib 0x98058557 _pthread_start + 344
6 libsystem_c.dylib 0x98042cee thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x99c478e6 mach_wait_until + 10
1 libsystem_c.dylib 0x980e9c1c nanosleep + 375
2 com.adobe.Photoshop 0x001e3a79 0x1000 + 1976953
3 com.apple.CoreServices.CarbonCore 0x93d54a7b PrivateMPEntryPoint + 68
4 libsystem_c.dylib 0x98058557 _pthread_start + 344
5 libsystem_c.dylib 0x98042cee thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x99c478e6 mach_wait_until + 10
1 libsystem_c.dylib 0x980e9c1c nanosleep + 375
2 com.adobe.Photoshop 0x001e58af 0x1000 + 1984687
3 com.apple.CoreServices.CarbonCore 0x93d54a7b PrivateMPEntryPoint + 68
4 libsystem_c.dylib 0x98058557 _pthread_start + 344
5 libsystem_c.dylib 0x98042cee thread_start + 34
Thread 14:
0 libsystem_kernel.dylib 0x99c4a0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9805b04c _pthread_workq_return + 45
2 libsystem_c.dylib 0x9805ae19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x98042cca start_wqthread + 30
Thread 15 Crashed:
0 com.apple.HIToolbox 0x95445c6d THIThemeTextInfoPublic::GetTruncation() const + 9
1 com.apple.HIToolbox 0x95445d61 TCoreTextEngine::LayoutSingleLine(THIThemeTextInfo*, float) + 49
2 com.apple.HIToolbox 0x95445cc3 TCoreTextEngine::Layout(THIThemeTextInfo*, float, float, TextLayoutType) + 67
3 com.apple.HIToolbox 0x95445bf3 TCoreTextEngine::VerifyLayout(THIThemeTextInfo*, float, float, LayoutIntent) + 299
4 com.apple.HIToolbox 0x954a90d8 TCoreTextEngine::GetThemeTextDimensions(float, THIThemeTextInfo*, float*, float*, float*) + 54
5 com.apple.HIToolbox 0x954a7c56 DataEngine::GetTextDimensions(void const*, float, HIThemeTextInfo*, float*, float*, float*) + 280
6 com.apple.HIToolbox 0x9544494d HIThemeGetTextDimensions + 224
7 com.apple.HIToolbox 0x953fb846 GetThemeTextDimensions + 185
8 com.adobe.Photoshop 0x00aaf2f6 0x1000 + 11199222
9 com.adobe.Photoshop 0x00aaf64c 0x1000 + 11200076
10 com.adobe.Photoshop 0x000c7dd2 0x1000 + 814546
11 com.adobe.Photoshop 0x0007711c 0x1000 + 483612
12 com.adobe.Photoshop 0x000781cc 0x1000 + 487884
13 com.adobe.Photoshop 0x000d6589 0x1000 + 873865
14 com.adobe.Photoshop 0x000d6975 0x1000 + 874869
15 com.adobe.Photoshop 0x002193f7 0x1000 + 2196471
16 libc++abi.dylib 0x900e02b5 safe_handler_caller(void (*)()) + 13
17 libc++abi.dylib 0x900e02a8 __cxxabiv1::__terminate(void (*)()) + 14
18 libc++abi.dylib 0x900e06d2 __cxa_call_terminate + 56
19 libc++abi.dylib 0x900e0eed __gxx_personality_v0 + 1105
20 libunwind.dylib 0x953ee09a unwind_phase2 + 239
21 libunwind.dylib 0x953f35ea _Unwind_Resume + 74
22 com.adobe.versioncue 0x2e17b504 vcfoundation::system::PosixError::Throw(int, char const*, ...) + 68
23 com.adobe.versioncue 0x2e16d895 vcfoundation::net::Bsd::SetSockOpt(int, int, int, void const*, int) + 175
24 com.adobe.versioncue 0x2e1da7da vcfoundation::io::BSDNamedPipe::SetTimeout(double) + 106
25 com.adobe.versioncue 0x2e1db63f vcfoundation::ncomm::NCService::Timeout::~Timeout() + 39
26 com.adobe.versioncue 0x2e1722bf vcfoundation::ncomm::NCService::TransAct(vcfoundation::IVCType*, double) + 149
27 com.adobe.versioncue 0x2e1dbb12 vcfoundation::ncomm::NCRequest::Execute() + 54
28 com.adobe.versioncue 0x2e1d09f0 vcfoundation::versioncue::AssetService::MakeThumbnail(vcfoundation::data::IVCString*, int) + 208
29 com.adobe.versioncue 0x2e149e42 adobe::q::QCFactoryASDataRequest::Execute() + 90
30 com.adobe.versioncue 0x2de99d56 adobe::q::QCFactory::FactoryThreadTopLevel() + 254
31 com.adobe.versioncue 0x2e1a659b boost::_bi::bind_t<boost::_bi::unspecified, boost::_mfi::mf0<void, adobe::q::QCFactory>, boost::_bi::list1<boost::_bi::value<adobe::q::QCFactory*> > >::operator()() + 43
32 com.adobe.versioncue 0x2e158e20 thread_proxy + 108
33 libsystem_c.dylib 0x98058557 _pthread_start + 344
34 libsystem_c.dylib 0x98042cee thread_start + 34
Thread 16:
0 libsystem_kernel.dylib 0x99c47826 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x93d54810 MPWaitOnSemaphore + 106
2 com.adobe.CameraRaw 0x3204a23b 0x31f00000 + 1352251
3 com.adobe.CameraRaw 0x32049ab3 0x31f00000 + 1350323
4 com.apple.CoreServices.CarbonCore 0x93d54a7b PrivateMPEntryPoint + 68
5 libsystem_c.dylib 0x98058557 _pthread_start + 344
6 libsystem_c.dylib 0x98042cee thread_start + 34
Thread 17:
0 libsystem_kernel.dylib 0x99c47826 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x93d54810 MPWaitOnSemaphore + 106
2 com.adobe.CameraRaw 0x3204a23b 0x31f00000 + 1352251
3 com.adobe.CameraRaw 0x32049ab3 0x31f00000 + 1350323
4 com.apple.CoreServices.CarbonCore 0x93d54a7b PrivateMPEntryPoint + 68
5 libsystem_c.dylib 0x98058557 _pthread_start + 344
6 libsystem_c.dylib 0x98042cee thread_start + 34
Thread 18:
0 libsystem_kernel.dylib 0x99c47826 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x93d54810 MPWaitOnSemaphore + 106
2 com.adobe.CameraRaw 0x3204a23b 0x31f00000 + 1352251
3 com.adobe.CameraRaw 0x32049ab3 0x31f00000 + 1350323
4 com.apple.CoreServices.CarbonCore 0x93d54a7b PrivateMPEntryPoint + 68
5 libsystem_c.dylib 0x98058557 _pthread_start + 344
6 libsystem_c.dylib 0x98042cee thread_start + 34
Thread 15 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x23b39320 ecx: 0x08534540 edx: 0xb0b3458c
edi: 0x23b39320 esi: 0x02d93150 ebp: 0xb0b34608 esp: 0xb0b34608
ss: 0x00000023 efl: 0x00010206 eip: 0x95445c6d cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x00000016
Logical CPU: 0
Binary Images:
0x1000 - 0x16e0ffd +com.adobe.Photoshop (10.0 [10.0x20070321 [20070321.m.1480 2007/03/21:16:39:00 cutoff; m branch]] - 10.0) <5F5DAD12-A7A4-42E6-B45C-FA9D92FE2CC3> /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/Adobe Photoshop CS3
0x1b9a000 - 0x1e1afe7 +AdobeAGM (1) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeAGM.framework/Versions/a/AdobeAGM
0x1ec4000 - 0x1fc4fe7 +AdobeACE (1) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeACE.framework/Versions/a/AdobeACE
0x1fe3000 - 0x2004ff7 +AdobeBIBUtils (1) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/a/AdobeBIBUtils
0x2011000 - 0x202afff +AdobeBIB (1) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeBIB.framework/Versions/a/AdobeBIB
0x2034000 - 0x2298fc7 +AdobeCoolType (1) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeCoolType.framework/Versions/a/AdobeCoolType
0x2314000 - 0x2337ff6 +AdobeAXE8SharedExpat (0) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/a/AdobeAXE8SharedExpa t
0x2349000 - 0x239effd +AdobeXMP (0) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeXMP.framework/Versions/a/AdobeXMP
0x23ac000 - 0x23c7ff9 +AdobePDFSettings (1) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobepdfsettings.framework/Versions/a/AdobePDFSettings
0x23e0000 - 0x2496fcc +FileInfo (0) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/FileInfo.framework/Versions/a/FileInfo
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I tunes keeps crashing in windows 7. I tunes version 12.0.1. please help I need to back up my phone!!!
Can someone please help me to sort out whatever issue would be causing this problem?Hi,
Have you managed to solve this problem? if yes, please highlight how you solved it...i'm facing same problem with my new Iphone 5S but udner Windows, thanks. -
How to fix 12.1.1.4 iTunes keeps crashing on Windows 8.1
How do I fix iTunes 12.1.1.4 which keeps crashing on Windows 8.1 (64 bit)?
See HT203206: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
PageMaker keeps crashing in windows 8.1 (but worked fine in windows 8)
I have been using PageMaker for years and years (since it was Aldus) and never had any problems with it [better the devil you know].
I didn't think that it would work on my new laptop with 64bit Windows 8 - but it did - no problems.
Now that the system has automatically been upgraded to Windows 8.1 the program keeps crashing unexpectedly. I can start a new file, save it and start to work on it , then the program crashes AND when I re-open it it cannot open the file that was previously saved to disk !
Is there a fix or patch for this ?Ouch !
I tried InDesign when it first came out. It was virtually unuseable. Pagemaker has been a good stalwart that WORKED (what a shock concept in toadys world).
So - you buy a BMW and use it for a few months then, when it needs a service, you take it in to the garage and they say - Sorry the manufacturers no longer support this car. They are now manufacturing the Trabbant - you will have to buy one of those -
CS3 seizing/crashing with Windows 7
I have bought a new computer running Windows 7.
My CS3 keeps seizing up when using some tools. I can't be precise because when it seizes I am so annoyed that I forget to log which tool caused the problem but an educated guess - it's non specific. It can happen anytime.
It opens Ok and I start working on a photo and then, at some time during the process, it seizes up.. I have downloaded all applicable updates.
I am assuming it is Windows 7.
If it is then it's a problem because I do not have any other computer.
I appreciate that CS3 was not designed for windows 7 but I am sure that Adobe must have upgraded CS3 to cope with new windows software. Or have they?
Any advice please?
As a secondary question - If CS 3 not compatible with windows 7 - Is CS4 compatible? I really can't afford CS5.What the devil are you talking about, Andrew? All the Microsoft x64 operating systems run 32 bit software perfectly. They always have.
Not only that but 32 bit Photoshop can actually access much more RAM than its normal 2GB limit on a Windows x64 operating system, because each 32 bit application is given access to more of the full 32 bit address space than on a native 32 bit operating system.
And 2.6 GB of RAM is more than plenty to run Windows x64. A well set up system actually takes up only about 0.6 GB.
Andrew, you should actually try things yourself before making statements. May I suggest you invest some time and effort into a virtualization environment, such as VMware, so that you might gain some personal experience with such things.
It is in NO WAY "just plain stupid" to use an x64 operating system with 2.6 GB of RAM. It may be all the computer hardware that cymruboy has can handle, and it's the best system he could have chosen for a variety of reasons.
While I agree that more RAM may help, I suspect that cymruboy will see better Photoshop operation just by turning Photoshop's memory usage limit down to about 60%.
-Noel -
Elements Editor keeps crashing on Windows 7 - any suggestions?
Editor keeps crashing on launsh. My PC runs Windows 7. Has anyone experienced the same problem and found a fix?
ThanksHi,
I would like to know whether organiser or editor crashes ?
If its organiser then there is something related to Catalog.
Try these steps :
1. Goto this location : C:\ProgramData\Adobe\Elements Organizer\Catalogs\ -- (program data is hidden folder by default , you will need to unhide it)
2. Under this location you will find all the catalogs that were created by you
3. Choose your default catalog.
4. In that select and delete all the folders except Breezedata and file with extension .pse8db
5. Relauch your organiser and then check if its stil crashing.
Thanks,
Baljeet -
Skype ver 7.2.0.103 Keeps Crashing on windows 7
As the title say.
Skype was working perfectly fine till yesterday
I've tried the basic fixes (Updated drivers, reinstall,.... etc.) nothing worked.
i've read the related topics and tried the fixes they didn't work.
i didn't install anything new since yesterday when it was working fine, it just keep crashing a minute after i login.
I've attached the dxdiag & eventviewer.
Appreciating your help.
Kind regards,
Xorgacz
Attachments:
Dx & EV.zip 10 KBI do have Raptr, and i've been using it with skype for years now without a problem. Since the new update this issue started to show. Also, i've been testing since yesterday, if i open skype then Raptr it doesn't crash. So will this be fixed in the next update?
Thnx for the help and assistance.
Kind regards,
Xorgacz -
CS3 Incopy crashes on Windows 7
Hello everyone,
I just upgraded my pagination system to use CS3 under Windows 7.
I am now experiencing nightly InCopy CS3 crashes on both 32-bit, 4 gig Windows 7 machines and 64-bit 12-gig machines.
My vendor has traced the InCopy crashes to notes inside teh story/file possible at certain locations.
Are there any know issues with CS3 running under 32 and 64 bit Windows 7 that could be related to notes modes with CS3 Incopy?
Any help would be appreciated.
MalcolmVendor software. We went from CS2 on Win2000 machines to CS3 on Windows 7. New software uses CS3 Incopy and InDesign to create pages. Getting sparodic situations where InCopy woukld crash so we have to unlock files, strip out notes, and then we're ok.
Other sites are on Windows 7 but most are on XP.
Just wondering if there are any known issues with CS3 on Windows 7 even though Microsoft has not certified CS3.
May have to take the drastic step of going from Windows 7 to XP. -
ITunes keeps crashing in Windows 8.1
Hi Guys,
I'm currently having major problems with my 1st Generation iPod Touch.
The problem I'm having is that I've done a restore on my iPod and it's put everything back on but to finalise the restore and verify it, iTunes recgonises my iPod Touch like normal and then it loads the iTunes store and then it crashes and says "iTunes has stopped working" and "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I am running Windows 8.1.
I have managed to keep my iPod connected and quickly run a diagnostics report before it crashes and I have that available if needed. I have tried various solutions I have found across the net and topics found on here to but to no avail. I'm just worried that I basically have an iPod that can't do anything or there is something wrong with iTunes. I have uninstalled and re-installed iTunes several times but to no success either. I can't use the iPod at all and just displays the connect iPod to computer and iTunes images on the iPod whenever I connect it.
Please help as I really want to remedy this as soon as possible as I use my iPod everyday and I can't imagine life without it and this has reduced me to tears trying to fix it.I've already tried those solutions but (knock on wood) I've installed an older version of iTunes, updated that to the latest and that has seem to still recgonise my iPod and allowed it to sync and restore from my backup and now it seems to be working fine for now any problems I shall let you know.
-
Photoshop CS3 Keeps crashing when making brushes.
I'm not sure what keeps happening, but, When I try to save my brushes as an .abr file, Photoshop crashes, every single time. It works on my laptop which has XP.
I'm currently using Windows Vista Ultimate. 32bit. 2047MB of ram..
I have an Intel premium 4 Processor.
I apologize if this isn't clear, I'm only fourteen.
:3It is a lot clearer than many posts here (
and you included details of you computer and OS). :)
Try resetting the Brush Tool from the fly-out menu. If that doesn't help, reset your PS preferences as described in the FAQ.
http://www.adobeforums.com/webx/.ef4a07f/1
You either have to physically delete (or rename) the preference files* or, if using the Alt, Ctrl, and Shift method, be sure that you get a confirmation dialog.
This resets all settings in Photoshop to factory defaults.
*The location of the files is slightly different on Vista but they are .PSP files
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