My CS3 won't work apple replaced my laptop and it says I have to deactivate my old laptop but apple have destroyed it?

Hi I have Adobe Creative suite 3 design premium, student edition.
I am a student photographer, however over a year ago my laptop broke and it died completely apple replaced it now it won't let me register cs3 on my new laptop as it says I have to delete it from my previous laptop
Help

if you're seeing a message about an activation issue, contact adobe support for an activation count reset - https://helpx.adobe.com/contact.html
if you're seeing any other error message, explain.

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