My CS4 is running slow

My CS4 has started to run very slow for no apparent reason iam running windows xp pro 3.25 G ram and 500G hard disk i was getting a message up saying unknow recorder error and droping a lot of frames while doing a capture This system had been working fine up till 2 days ago

margow4774698 wrote:
What is CC?
Creative Cloud, a subscription program:
Software and services for creative professionals | Adobe Creative Cloud
Should I uninstall the older version to free up space if the new version is separate?
You don't have to.  I would keep it in case there are features missing from CS4 that you want to use.
If you do uninstall it, make sure to deactivate first so you will have no problems reinstalling on another machine if you choose to do so.

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  • My late 2009 iMac is running slow, particularly on Mail, more so since I upgraded to Yosemite. I have run an Etrecheck but it doesn't mean too much to me. If anyone can point me to what I need to do I'll be very grateful.

    My late 2009 iMac is running slow, particularly on Mail, more so since I upgraded to Yosemite. I have run an Etrecheck but it doesn't mean too much to me. If anyone can point me to what I need to do I'll be very grateful.
    Etrecheck says:
    Problem description:
    Imac late 2009 running slow
    EtreCheck version: 2.2 (132)
    Report generated 5/3/15, 4:33 PM
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (21.5-inch, Late 2009) (Technical Specifications)
        iMac - model: iMac10,1
        1 3.06 GHz Intel Core 2 Duo CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                Empty  
            BANK 1/DIMM0
                Empty  
            BANK 0/DIMM1
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM1
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        NVIDIA GeForce 9400 - VRAM: 256 MB
            iMac 1920 x 1080
    System Software: ℹ️
        OS X 10.10.3 (14D136) - Time since boot: 5:5:56
    Disk Information: ℹ️
        ST3500418ASQ disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 499.25 GB (308.35 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GA11N 
    USB Information: ℹ️
        Apple Inc. Built-in iSight
        Western Digital My Book 111A 1 TB
            disk1s1 (disk1s1) <not mounted> : 32 KB
            My Book (disk1s3) /Volumes/My Book : 1.00 TB (226.58 GB free)
        Apple Internal Memory Card Reader
        Apple, Inc. Keyboard Hub
            Apple, Inc Apple Keyboard
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
    Configuration files: ℹ️
        /etc/hosts - Count: 30
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/Toast 10 Titanium/Toast Titanium.app
        [not loaded]    com.roxio.BluRaySupport (1.1.6) [Click for support]
        [not loaded]    com.roxio.TDIXController (1.7) [Click for support]
            /Library/Application Support/LogMeIn/drivers
        [loaded]    com.logmein.driver.LogMeInSoundDriver (4.1.48f99) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.13) [Click for support]
        [not loaded]    com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.13) [Click for support]
        [not loaded]    com.ZTE.driver.ZTEUSBCDCACMData (1.3.8) [Click for support]
        [not loaded]    com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.8) [Click for support]
        [not loaded]    com.novamedia.driver.IceraUSB_MSD_Bypass (1.3.0) [Click for support]
        [not loaded]    com.novatelwireless.driver.3G (3.0.13) [Click for support]
        [not loaded]    com.novatelwireless.driver.DisableAutoInstall (3.0.13) [Click for support]
        [not loaded]    com.option.driver.Option72 (2.15.0) [Click for support]
        [not loaded]    com.option.driver.OptionHS (3.26.0) [Click for support]
        [not loaded]    com.option.driver.OptionMSD (1.21.0) [Click for support]
        [not loaded]    com.option.driver.OptionQC (1.11.0) [Click for support]
        [not loaded]    com.pctools.iantivirus.kfs (1.0.1) [Click for support]
        [not loaded]    com.rim.driver.BlackBerryUSBDriverInt (0.0.39) [Click for support]
        [not loaded]    com.rim.driver.BlackBerryUSBDriverVSP (0.0.45) [Click for support]
        [not loaded]    com.vodafone.driver (3.0.9) [Click for support]
        [not loaded]    com.zte.driver.cdc_ecm_qmi (1.0.1) [Click for support]
        [not loaded]    com.zte.driver.cdc_usb_bus (1.0.1) [Click for support]
        [not loaded]    de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1) [Click for support]
        [not loaded]    de.novamedia.oem.vodafone.vtp.huawei.cdc (0.0.2) [Click for support]
            /System/Library/Extensions/NMHuaweiPhonesVTPCDC.kext/Contents/Resources
        [not loaded]    de.novamedia.driver.NMUSBCDCACMData.VTP (3.2.6) [Click for support]
            /System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins
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            /System/Library/Extensions/Vodafone.kext/Contents/Plugins
        [not loaded]    com.vodafone.driver.Data (3.0.9) [Click for support]
            /Volumes/My Book/Extras/WD +TURBO Installer.app
        [not loaded]    com.wdc.driver.1394HP (1.0.9) [Click for support]
        [not loaded]    com.wdc.driver.USBHP (1.0.11) [Click for support]
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        AdobeVersionCueCS2: Path: /Library/StartupItems/AdobeVersionCueCS2
        Qmaster: Path: /Library/StartupItems/Qmaster
        VirtualPCOSServices: Path: /Library/StartupItems/VirtualPCOSServices
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        [killed]    com.apple.CallHistoryPluginHelper.plist
        [killed]    com.apple.CallHistorySyncHelper.plist
        [killed]    com.apple.cloudphotosd.plist
        [killed]    com.apple.coreservices.appleid.authentication.plist
        [killed]    com.apple.EscrowSecurityAlert.plist
        [killed]    com.apple.icloud.fmfd.plist
        [killed]    com.apple.Maps.pushdaemon.plist
        [killed]    com.apple.photolibraryd.plist
        [killed]    com.apple.security.cloudkeychainproxy.plist
        [killed]    com.apple.telephonyutilities.callservicesd.plist
        10 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.awdd.plist
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.icloud.findmydeviced.plist
        [killed]    com.apple.ifdreader.plist
        [failed]    com.apple.mtrecorder.plist
        [killed]    com.apple.nehelper.plist
        [killed]    com.apple.periodic-daily.plist
        [killed]    com.apple.softwareupdated.plist
        [killed]    com.apple.wdhelper.plist
        8 processes killed due to memory pressure
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.CS4ServiceManager.plist [Click for support]
        [loaded]    com.adobe.CS5ServiceManager.plist [Click for support]
        [failed]    com.logmein.LMILaunchAgentFixer.plist [Click for support] [Click for details]
        [running]    com.logmein.logmeingui.plist [Click for support]
        [running]    com.logmein.logmeinguiagent.plist [Click for support]
        [not loaded]    com.logmein.logmeinguiagentatlogin.plist [Click for support]
        [running]    de.novamedia.VodafoneDeviceObserver.plist [Click for support]
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        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.adobe.versioncueCS3.plist [Click for support]
        [loaded]    com.adobe.versioncueCS4.plist [Click for support]
        [failed]    com.apple.spirecorder.plist
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        [running]    com.logmein.logmeinserver.plist [Click for support]
        [loaded]    com.logmein.raupdate.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    jp.co.canon.MasterInstaller.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
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        iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Mail    Application  (/Applications/Mail.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        iAntiVirus    Application Hidden (/Applications/iAntiVirus/iAntiVirus.app)
    Internet Plug-ins: ℹ️
        LogMeInSafari64: Version: 1.0.730 [Click for support]
        Unity Web Player: Version: UnityPlayer version 3.5.3f3 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        LogMeIn: Version: 1.0.730 [Click for support]
        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        LogMeInSafari32: Version: 1.0.730 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        iPhotoPhotocast: Version: 7.0
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
        EPPEX Plugin: Version: 10.0 [Click for support]
        JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    Audio Plug-ins: ℹ️
        DVCPROHDAudio: Version: 1.2
    3rd Party Preference Panes: ℹ️
        Adobe Version Cue CS2  [Click for support]
        Adobe Version Cue CS3  [Click for support]
        Adobe Version Cue CS4  [Click for support]
        Déjà Vu  [Click for support]
        Flash Player  [Click for support]
        Growl  [Click for support]
        SixtyFourSwitcher  [Click for support]
    Time Machine: ℹ️
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 499.25 GB Disk used: 190.89 GB
        Destinations:
            My Book [Local]
            Total size: 1.00 TB
            Total number of backups: 13
            Oldest backup: 2015-04-21 19:59:59 +0000
            Last backup: 2015-05-02 19:49:37 +0000
            Size of backup disk: Adequate
                Backup size 1.00 TB > (Disk used 190.89 GB X 3)
    Top Processes by CPU: ℹ️
            12%    iavd
             5%    iAntiVirus
             5%    WindowServer
             5%    diskimages-helper
             1%    mdworker(5)
    Top Processes by Memory: ℹ️
        537 MB    kernel_task
        266 MB    Google Chrome Helper(4)
        111 MB    Google Chrome
        74 MB    ocspd
        74 MB    WindowServer
    Virtual Memory Information: ℹ️
        1.45 GB    Free RAM
        2.55 GB    Used RAM
        59 MB    Swap Used
    Diagnostics Information: ℹ️
        May 3, 2015, 11:26:23 AM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-05-03-112623_[ redacted].cpu_resource.diag [Click for details]
        May 3, 2015, 11:22:17 AM    Self test - passed

    Thanks for all the replies.
    I've now installed the ad blocker, thrown away the unwanted files, and thrown away a copy of Firefox that Adware said had a problematic extension.
    Things are better, but still slow.
    Activity Monitor shows that with just Mail, Chrome and Excel running, 2.9GB of my 4GB RAM is used. Opening InDesign (always slow) increase that to 3.2GB. But the graph stays green.
    Console shows several potential problems but I don't know if any are significant. In any case I will call my Mac store tomorrow to ask their advice about RAM.
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    04/05/2015 18:52:35.598 helpd[296]: Could not find access page in directory /Applications/Carbon Copy Cloner/Carbon Copy Cloner.app/Contents/Resources/Help
    04/05/2015 18:52:35.612 helpd[296]: Could not find access page in directory /Applications/Final Cut Pro Studio/Final Cut Pro.app/Contents/Resources/English.lproj/Final Cut Pro Help
    04/05/2015 18:52:35.613 helpd[296]: Could not find access page in directory /Applications/Final Cut Pro Studio/Final Cut Pro.app/Contents/Resources/English.lproj/Final Cut Pro Help
    04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file  dev:16777225 storeDev:16777218 mode:41ed hint:3111641 oid:3111641 ino:3111641 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]@imap.gmail.com -- /Users/leopard/Library/Mail/V2/[email protected]@imap.gmail.com
    04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file  dev:16777225 storeDev:16777218 mode:41ed hint:3078032 oid:3078032 ino:3078032 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected] -- /Users/leopard/Library/Mail/V2/[email protected]
    04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file  dev:16777225 storeDev:16777218 mode:41ed hint:3096791 oid:3096791 ino:3096791 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]/[Google Mail].mbox/Spam.mbox -- /Users/leopard/Library/Mail/V2/[email protected]/[Google Mail].mbox/Spam.mbox
    04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file  dev:16777225 storeDev:16777218 mode:41ed hint:3112877 oid:3112877 ino:3112877 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]@imap.gmail.com -- /Users/leopard/Library/Mail/V2/[email protected]@imap.gmail.com
    04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file  dev:16777225 storeDev:16777218 mode:41ed hint:3105498 oid:3105498 ino:3105498 fsEvents:1 /Users/leopard/Library/Mail/V2/Mailboxes -- /Users/leopard/Library/Mail/V2/Mailboxes
    04/05/2015 18:52:39.465 sandboxd[328]: ([430]) icbaccountsd(430) deny mach-lookup com.apple.CrashReporterSupportHelper
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    04/05/2015 18:53:40.989 com.apple.xpc.launchd[1]: (com.apple.quicklook[440]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
    04/05/2015 18:53:41.159 nbagent[439]: XPC Activity invoked with state=0
    04/05/2015 18:53:41.160 nbagent[439]: XPC Activity invoked with state=2
    04/05/2015 18:53:41.329 storeaccountd[317]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7ff9a8580770> connection from pid 439 with interface <AccountServiceInterface: 0x7ff9a8598880> (PID 439)
    04/05/2015 18:53:41.739 periodic-wrapper[441]: Running daily periodic task.
    04/05/2015 18:53:43.613 storeaccountd[317]: ADI: {
        "Accept-Ranges" = bytes;
        "Cache-Control" = "max-age=14400";
        Connection = "Keep-Alive";
        "Content-Encoding" = gzip;
        "Content-Language" = "en-us";
        "Content-Length" = 793;
        "Content-Type" = "application/x-apple-plist";
        Date = "Mon, 04 May 2015 17:53:43 GMT";
        Etag = "\"e20-5071070ddab80\"";
        Expires = "Mon, 04 May 2015 21:53:43 GMT";
        "Keep-Alive" = "timeout=15, max=281";
        "Last-Modified" = "Tue, 04 Nov 2014 23:01:18 GMT";
        Server = Apache;
    04/05/2015 18:53:44.006 sandboxd[328]: ([447]) nbstated(447) deny ipc-posix-shm-read-data com.apple.AppleDatabaseChanged
    04/05/2015 18:53:58.000 kernel[0]: hfs: mounted Recovery HD on device disk0s3
    04/05/2015 18:53:58.472 mdworker[366]: (ImportBailout.Error:1325) Asked to exit for Diskarb
    04/05/2015 18:53:58.474 mdworker[435]: (ImportBailout.Error:1325) Asked to exit for Diskarb
    04/05/2015 18:53:58.476 mdworker[436]: (ImportBailout.Error:1325) Asked to exit for Diskarb
    04/05/2015 18:53:58.476 mdworker[437]: (ImportBailout.Error:1325) Asked to exit for Diskarb
    04/05/2015 18:53:58.478 CoreServicesUIAgent[359]: unexpected message <OS_xpc_error: <error: 0x7fff76be0c60> { count = 1, contents =
      "XPCErrorDescription" => <string: 0x7fff76be0f70> { length = 18, contents = "Connection invalid" }
    }>
    04/05/2015 18:53:58.478 mdworker[438]: (ImportBailout.Error:1325) Asked to exit for Diskarb
    04/05/2015 18:53:58.558 fseventsd[42]: Logging disabled completely for device:1: /Volumes/Recovery HD
    04/05/2015 18:53:58.565 mds[55]: (Volume.Normal:2464) volume:0x7f96c413b000 ********** Bootstrapped Creating a default store:0 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Recovery HD
    04/05/2015 18:53:58.000 kernel[0]: hfs: unmount initiated on Recovery HD on device disk0s3
    04/05/2015 18:56:38.724 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 18:56:39.031 Mail[309]: XOAUTH2 requires user
    04/05/2015 18:56:39.031 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    04/05/2015 18:56:40.704 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 18:56:40.977 Mail[309]: XOAUTH2 requires user
    04/05/2015 18:56:40.977 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    04/05/2015 18:56:43.160 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 18:56:43.428 Mail[309]: XOAUTH2 requires user
    04/05/2015 18:56:43.428 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    04/05/2015 18:57:00.920 WindowServer[154]: CGXDisplayDidWakeNotification [729933074334]: posting kCGSDisplayDidWake
    04/05/2015 18:57:00.920 WindowServer[154]: handle_will_sleep_auth_and_shield_windows: Deferring.
    04/05/2015 18:57:01.086 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>: notification observer: com.apple.iChat   notification: __CFNotification 0x7fd522414040 {name = _NSDoNotDisturbDisabledNotification}
    04/05/2015 18:57:01.235 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>:    NC Disabled: NO
    04/05/2015 18:57:01.241 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>:   DND Enabled: NO
    04/05/2015 18:57:01.242 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>: Updating enabled: YES   (Topics: (
    04/05/2015 18:57:06.630 com.apple.backupd[433]: Will copy (547 KB) from Macintosh HD
    04/05/2015 18:57:06.720 com.apple.backupd[433]: Found 14392 files (112.99 GB) needing backup
    04/05/2015 18:57:06.728 com.apple.backupd[433]: 136.19 GB required (including padding), 118.1 GB available
    04/05/2015 18:57:09.840 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 18:57:10.119 Mail[309]: XOAUTH2 requires user
    04/05/2015 18:57:10.119 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    04/05/2015 18:57:12.387 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 18:57:12.668 Mail[309]: XOAUTH2 requires user
    04/05/2015 18:57:12.669 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    04/05/2015 18:57:14.340 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 18:57:14.619 Mail[309]: XOAUTH2 requires user
    04/05/2015 18:57:14.619 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    04/05/2015 18:57:14.620 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-05-02-204937 containing 782.8 MB; 118.88 GB now available, 136.19 GB required
    04/05/2015 18:57:22.106 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-05-03-181125 containing 31.6 MB; 118.92 GB now available, 136.19 GB required
    04/05/2015 18:57:22.108 com.apple.backupd[433]: Removed 2 expired backups so far, more space is needed - deleting oldest backups to make room
    04/05/2015 18:57:22.281 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 18:57:22.562 Mail[309]: XOAUTH2 requires user
    04/05/2015 18:57:22.562 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    04/05/2015 18:57:47.959 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-04-25-125849 containing 2.94 GB; 121.86 GB now available, 136.19 GB required
    04/05/2015 18:57:47.960 com.apple.backupd[433]: Removed 3 expired backups so far, more space is needed - deleting oldest backups to make room
    04/05/2015 18:58:01.552 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-04-26-110446 containing 6.31 GB; 128.17 GB now available, 136.19 GB required
    04/05/2015 18:58:01.554 com.apple.backupd[433]: Removed 4 expired backups so far, more space is needed - deleting oldest backups to make room
    04/05/2015 18:58:30.290 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-04-27-095120 containing 110.88 GB; 239.05 GB now available, 136.19 GB required
    04/05/2015 18:58:30.290 com.apple.backupd[433]: Deleted 5 backups containing 120.95 GB total; 239.05 GB now available, 136.19 GB required
    04/05/2015 18:58:30.290 com.apple.backupd[433]: Backup date range was shortened: oldest backup is now Apr 28, 2015
    04/05/2015 18:59:01.076 com.apple.xpc.launchd[1]: (com.apple.quicklook[533]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
    04/05/2015 18:59:09.015 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
    04/05/2015 18:59:10.846 nsurlstoraged[308]: purgeEntireFileSystemStore - failed to rename the current cache dir /Users/leopard/Library/Containers/com.apple.mail/Data/Library/Caches/com.apple. mail/fsCachedData to new cache dir /var/folders/wv/x9z7l4911p33dv8jyv6nby6m0000gn/T/fsCachedData_remove.  Errno=18
    04/05/2015 18:59:14.837 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
    04/05/2015 18:59:51.249 spindump[412]: Saved spin report for System Preferences version 14.0 (14.0) to /Library/Logs/DiagnosticReports/System Preferences_2015-05-04-185951_Paul-Breedens-imac-5.spin
    04/05/2015 19:00:05.000 kernel[0]: process WindowServer[154] caught causing excessive wakeups. Observed wakeups rate (per sec): 157; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 66094
    04/05/2015 19:00:05.871 com.apple.xpc.launchd[1]: (com.apple.ReportCrash.Root[544]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash.DirectoryService
    04/05/2015 19:00:05.875 SubmitDiagInfo[340]: Couldn't load config file from on-disk location. Falling back to default location. Reason: Won't serialize in _readDictionaryFromJSONData due to nil object
    04/05/2015 19:00:11.473 spindump[412]: Saved wakeups_resource.diag report for WindowServer version ??? (???) to /Library/Logs/DiagnosticReports/WindowServer_2015-05-04-190011_Paul-Breedens-im ac-5.wakeups_resource.diag
    04/05/2015 19:00:56.197 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
    04/05/2015 19:00:56.530 iconservicesd[59]: Failed to move temp file /Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0C-1218-402C-B706F28B0A 68.isdata.tmp to /Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0C-1218-402C-B706F28B0A 68.isdata with error: Error Domain=NSCocoaErrorDomain Code=516 "“B9FF2D6E-5D0C-1218-402C-B706F28B0A68.isdata.tmp” couldn’t be moved to “com.apple.iconservices.store” because an item with the same name already exists." UserInfo=0x7fb949c13070 {NSSourceFilePathErrorKey=/Library/Caches/com.apple.iconservices.store/B9FF2D6E -5D0C-1218-402C-B706F28B0A68.isdata.tmp, NSUserStringVariant=(
        Move
    ), NSDestinationFilePath=/Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0 C-1218-402C-B706F28B0A68.isdata, NSFilePath=/Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0C-1218-402C -B706F28B0A68.isdata.tmp, NSUnderlyingError=0x7fb949c11ba0 "The operation couldn’t be completed. File exists"}
    04/05/2015 19:00:57.204 QuickLookSatellite[545]: Failed to obtain sandbox extension for path=/Users/leopard/Library/Caches/com.apple.quicklook.satellite. Errno:1
    04/05/2015 19:00:57.211 QuickLookSatellite[545]: Failed to obtain sandbox extension for path=/Users/leopard/Library/Caches/com.apple.quicklook.satellite. Errno:1
    04/05/2015 19:00:57.796 QuickLookSatellite[545]: CGSConnectionByID: 0 is not a valid connection ID.
    04/05/2015 19:00:57.796 QuickLookSatellite[545]: Invalid Connection ID 0
    04/05/2015 19:01:02.753 sandboxd[328]: ([545]) QuickLookSatelli(545) deny file-issue-extension /Users/leopard/Library/Caches/com.apple.quicklook.satellite
    04/05/2015 19:01:02.824 sandboxd[328]: ([545]) QuickLookSatelli(545) deny mach-lookup com.apple.nsurlstorage-cache
    04/05/2015 19:01:02.837 sandboxd[328]: ([545]) QuickLookSatelli(545) deny file-issue-extension /Users/leopard/Library/Caches/com.apple.quicklook.satellite
    04/05/2015 19:01:02.896 sandboxd[328]: ([545]) QuickLookSatelli(545) deny mach-lookup com.apple.nsurlstorage-cache
    04/05/2015 19:01:08.015 com.apple.xpc.launchd[1]: (com.apple.quicklook.satellite.7940DB53-496F-47D2-87E2-C3EE3CBF1E27[545]) Service exited due to signal: Killed: 9
    04/05/2015 19:01:19.128 apsd[75]: Illegal subject name missing 'courier.push.apple.com' (2.5.4.3): ({
        label = "2.5.4.6";
        "localized label" = "2.5.4.6";
        type = string;
        value = US;
        label = "2.5.4.8";
        "localized label" = "2.5.4.8";
        type = string;
        value = California;
        label = "2.5.4.7";
        "localized label" = "2.5.4.7";
        type = string;
        value = Cupertino;
        label = "2.5.4.10";
        "localized label" = "2.5.4.10";
        type = string;
        value = "Apple Inc.";
        label = "2.5.4.3";
        "localized label" = "2.5.4.3";
        type = string;
        value = "courier.sandbox.push.apple.com";
    04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.3 instead of 10.10.3. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.
    Call location:
    04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: 0   CarbonCore                          0x93ff9291 ___Gestalt_SystemVersion_block_invoke + 135
    04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: 1   libdispatch.dylib                   0x9a9460b5 dispatch_once_f + 251
    04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: 2   libdispatch.dylib                   0x9a9470d8 dispatch_once + 31
    04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 3   CarbonCore                          0x93f7269d _Gestalt_SystemVersion + 1050
    04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 4   CarbonCore                          0x93f717c0 Gestalt + 150
    04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 5   AdobeAFL                            0x016ebfae _ZN5adobe3afl12MacFileUtils13AFileToFSSpecERKNS0_5AFileER6FSSpec + 5254
    04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 6   ???                                 0x8feb70b3 0x0 + 2414571699
    04/05/2015 19:01:28.908 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
    04/05/2015 19:01:28.952 Adobe InDesign CS5[550]: The function ‘CGSFlushWindow’ is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance. Please use `CGSFlushWindowContentRegion' instead.
    04/05/2015 19:01:29.229 Mail[309]: XOAUTH2 requires user
    04/05/2015 19:01:29.229 Mail[309]: Failed to start the SASL connection
    SASL(-1): generic failure: XOAUTH2 requires user
    Hope this isn't too much ... thanks again for everyone's input.

  • I have a Windows 8.1 and it's even running slow.  I'm a complete novice with computers (I've only had this one for 3 weeks) and I'm probably doing something wrong, but I haven't a clue what....

    I have a Windows 8.1 and it's even running slow.  I'm a complete novice with computers (I've only had this one for 3 weeks) and I'm probably doing something wrong, but I haven't a clue what.
    The tools are not responding when I try to use them.  Some of them work sometimes, but not others and some don't work at all.  I'm in a design class online and I need these tools desperately.  I have an assignment due Monday and I'm losing the whole weekend because Tech Support is only open M-F!
    Any help anyone can give me will be appreciated.
    Thanks,
    Rose Ireland

    Maybe these links provide some pertinent information.
    Optimize performance | Photoshop CS4, CS5, CS6, CC
    Photoshop: Basic Troubleshooting steps to fix most issues

  • Mac Book Pro runs slow

    I have a mid-2009 Mac Book Pro. Safari runs poorly. I put something in the search bar, it sits, pauses, disappears, then reappears, then searches fairly slowly. I ran EtreCheck on it, here's the report. Any suggestions are welcome.
    Problem description:
    Mac runs slow. Searches in Safari bar disappear, then return, then search is slow.
    EtreCheck version: 2.1.8 (121)
    Report generated February 5, 2015 at 5:59:05 PM CST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (17-inch, Mid 2009) (Technical Specifications)
        MacBook Pro - model: MacBookPro5,2
        1 2.8 GHz Intel Core 2 Duo CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Replace Soon - Cycle count 1102
    Video Information: ℹ️
        NVIDIA GeForce 9400M - VRAM: 256 MB
            Color LCD 1920 x 1200
        NVIDIA GeForce 9600M GT - VRAM: 512 MB
    System Software: ℹ️
        OS X 10.9.5 (13F34) - Time since boot: 7 days 9:52:22
    Disk Information: ℹ️
        FUJITSU MJA2500BH FFS G1 disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 499.25 GB (302.37 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        MATSHITADVD-R   UJ-868 
    USB Information: ℹ️
        Apple Inc. iPhone
        Apple Inc. Built-in iSight
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple, Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [not loaded]    com.Belcarra.iokit.USBLAN_netpart (2.0.2) [Click for support]
        [not loaded]    com.Belcarra.iokit.USBLAN_usbpart (2.0.2) [Click for support]
        [not loaded]    com.RemoteControl.USBLAN.usbpart (2.0.6) [Click for support]
            /System/Library/Extensions/Belcarra.USBLAN_netpart.kext/Contents/PlugIns
        [not loaded]    com.belcarra.iokit.netpart.panther (1.6.1) [Click for support]
            /System/Library/Extensions/Belcarra.USBLAN_usbpart.kext/Contents/PlugIns
        [not loaded]    com.belcarra.iokit.usbpart.panther (1.6.1) [Click for support]
            /System/Library/Extensions/RemoteControl.USBLAN_usbpart.kext/Contents/PlugIns
        [not loaded]    com.RemoteControl.USBLAN.panther (1.6.1) [Click for support]
    Problem System Launch Daemons: ℹ️
        [failed]    com.apple.wdhelper.plist
    Launch Agents: ℹ️
        [loaded]    com.adobe.CS4ServiceManager.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.versioncueCS4.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    [email protected]
        [loaded]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        Adobe Updater    Application  (/Applications/Utilities/Adobe Utilities.localized/Adobe Updater5/Adobe Updater.app)
        RealPlayer Downloader Agent    Application  (/Users/[redacted]/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        AdobeResourceSynchronizer    Application  (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 537 - SDK 10.9
        AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    User internet Plug-ins: ℹ️
        Move-Media-Player: Version: npmnqmp 071706000001 [Click for support]
    3rd Party Preference Panes: ℹ️
        Adobe Version Cue CS4  [Click for support]
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        HP Scanjet  [Click for support]
    Time Machine: ℹ️
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 499.25 GB Disk used: 196.88 GB
        Destinations:
            Data [Network]
            Total size: 2.00 TB
            Total number of backups: 160
            Oldest backup: 2012-02-03 01:17:12 +0000
            Last backup: 2015-02-05 23:33:24 +0000
            Size of backup disk: Excellent
                Backup size 2.00 TB > (Disk size 499.25 GB X 3)
    Top Processes by CPU: ℹ️
             9%    WindowServer
             2%    RealPlayer Downloader
             2%    Dock
             1%    RealPlayer Downloader Agent
             0%    AppleSpell
    Top Processes by Memory: ℹ️
        142 MB    com.apple.WebKit.WebContent
        82 MB    Safari
        56 MB    Mail
        43 MB    WindowServer
        39 MB    iPhoto
    Virtual Memory Information: ℹ️
        32 MB    Free RAM
        719 MB    Active RAM
        687 MB    Inactive RAM
        740 MB    Wired RAM
        14.15 GB    Page-ins
        3.16 GB    Page-outs

    Some of your user files (not system files) have incorrect permissions or are locked. This procedure will unlock those files and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.
    Back up all data before proceeding.
    Step 1
    If you have more than one user, and the one in question is not an administrator, then go to Step 2.
    Enter the following command in the Terminal window in the same way as before (triple-click, copy, and paste):
    sudo find ~ $TMPDIR.. -exec chflags -h nouchg,nouappnd,noschg,nosappnd {} + -exec chown -h $UID {} + -exec chmod +rw {} + -exec chmod -h -N {} + -type d -exec chmod -h +x {} + 2>&-
    You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
    The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
    Step 2 (optional)
    Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.
    Start up in Recovery mode. When the OS X Utilities screen appears, select
              Utilities ▹ Terminal
    from the menu bar. A Terminal window will open. In that window, type this:
    resetp
    Press the tab key. The partial command you typed will automatically be completed to this:
    resetpassword
    Press return. A Reset Password window will open. You’re not going to reset a password.
    Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.
    Select your username from the menu labeled Select the user account if not already selected.
    Under Reset Home Directory Permissions and ACLs, click the Reset button.
    Select
               ▹ Restart
    from the menu bar.

  • Premiere Pro and Adobe Media Encoder running slow

    Hello everyone,
    I'm having trouble with CS4, which is running significantly slower than CS3 did on a older machine. The CS4 suite is installed on a Dell Precision M6400:
    Windows Vista 64-Bit
    Intel Core 2 Duo CPU T9400 @ 2.53 GHz
    8 GB RAM
    NVIDIA Quadro FX 2700M Graphics with 512MB dedicated memory
    The OS is running on a 57.5 GB HD (C:) and the Adobe suite is installed on a 298 GB Solid State HD (D:), except for Adobe Media Encoder, which is installed on the C: drive.
    My project has 4 15-16 minute sequences. The sequences are in DV NTSC, 29.97 fps,  My scratch disks are set to a folder on the C: drive. Media Cache Files and the Media Cache Database points to a folder on the D: drive.
    These are some of the problems I'm having:
    - Premiere Pro CS4 generates peak files every time I open a project
    - It then takes 3-5 minutes to render before I can preview a 16-minute sequence
    - Adobe Media Encoder takes 5 hours to render a 16-minute sequence (as flv) that has been previously rendered
    - AME takes 1 hour to render every 15 minute sequence that has never been rendered before
    Are my settings affecting their performance? Is there any way to improve it? Thanks.
    (Premiere Pro is the only app that is slow)

    The data rate for replay is one thing, the data rate from disk to memory then from memory to CPU and back the other way are different matters and ought not to be confused. It is well-established that for a computer to edit AVCHD you need top end components, and note that I said there were three tasks to distinquish with increasing hardware requirements, namely merely replaying the video, specifying edits in the editor and then the rendering. It is commonly accepted by all the industry vendors that to do remotely commercial AVCHD rendering you need a minimum Quadcore CPU then that eats data fast, in order to not let it go to waste you need a fast motherboard bus fast memory and in order for none of those to go to waste you need the fastest disk set-up you can manage. I in fact have a 4-disk RAID0 volume using SATA (I think the disk model is SATAII but I have to await return from the repair center before I can confirm). For this RAID0 volume I have run speed test software from BlackMagic because I have one of their HDTV capture cards. It recorded that this volume which remember is doing parallelised IO is just fast enough to receive a encoded HDTV stream from the BlackMagic card but too slow to receive an uncompressed HDTV stream, indeed when I tried both I found the volume did keep up with compressed but fell behind with uncompressed. Remember that with a RAID0 volume of 4 SATAII disks a given file gets spread over the four disks and hence IO is spread over those 4 3G/s data lanes. Also remember with these disks 3G/s is just a burst speed, for AVCHD we are interested in sustained serial IO which is much less.
    Before my machine broke down, I found that it took 5 hours to render 33 minutes of HDTV albeit as it went along it transcoded from AVCHD to a Microsoft HD format for Vista-only. Another interesting thing is that I found that the longer this render ran the slower it became, the estimated time started at 3 hours but the actual was five and the last one third took maybe 3 hours. Because the machine broke after that run I couldn't figure the bottleneck. For my machine bear in mind that at the repair shop we found that the Quadcore had only half the necessary electrical power plugged in, the monitor software showed however that it constantly ran around 90% of whatever capacity that reduced power supply permitted. Now then we can puzzle over why it got slower and slower and yet CPU consumption remained consistent and near to full capacity, memory was not the bottleneck because that was constant at 6.4G. But you can say that this was maybe performing like a Dualcore and was hitting some sort of wall, if you had a 1 hour render with that rate of degeneration of performance factored in what would happen to the render time, and for 3 hours you could be running indefinitely. I hope when the machine comes back the correct power supply will make it behave like a Quadcore should for this type of application. Anyway I have two theories for the degradation. First is just that PrProCS4 was getting its knickers in a twist and thereby just doing more computation per minute of video to be rendered as time went by, maybe internal resource management related to OO-type programming maybe, or related to disk IO falling behind, both these theories have problems, for the latter the CPU usage should then have dropped also.
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    Message du 03/06/09 16:08
    De : "Jim Simon"
    A : "JONES Peter"
    Copie à :
    Objet : Premiere Pro and Adobe Media Encoder running slow
    For AVCHD you MUST have FAST disks.
    AVCHD actually has a lower data date than DV. You need lots of CPU muscle, but disk speed is really not a factor specific to AVCHD. Anything that works for DV will work just as well for AVCHD (and HDV as well).
    >

  • Installed yosemite and my macbook is running slow

    My macbook pro is running really slow i have yosemite installed but I've had it for about a week and my computer just started running slow. It takes about 30-60 seconds to load anything or copy anything. I also ran etrecheck and these were the results i received from it
    EtreCheck version: 2.0.6 (91)
    Report generated October 26, 2014 at 12:51:52 PM PDT
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2012) (Verified)
        MacBook Pro - model: MacBookPro9,2
        1 2.9 GHz Intel Core i7 CPU: 2-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        Intel HD Graphics 4000 -
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10 (14A389) - Uptime: 15:49:26
    Disk Information: ℹ️
        TOSHIBA MK7559GSXF disk0 : (750.16 GB)
        S.M.A.R.T. Status: Verified
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) /  [Startup]: 748.93 GB (649.95 GB free)
                Encrypted AES-XTS UnlockedConverting
                Core Storage: disk0s2 749.30 GB Online
        HL-DT-ST DVDRW  GS31N 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist Support
        [loaded]    com.adobe.CS4ServiceManager.plist Support
        [running]    com.epson.Epson_Low_Ink_Reminder.launcher.plist Support
        [running]    com.epson.eventmanager.agent.plist Support
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist Support
        [invalid?]    com.adobe.SwitchBoard.plist Support
        [loaded]    com.adobe.versioncueCS4.plist Support
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist Support
        [loaded]    com.adobe.ARM.[...].plist Support
        [loaded]    com.adobe.ARM.[...].plist Support
    User Login Items: ℹ️
        iTunesHelper    ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Internet Plug-ins: ℹ️
        Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
        FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
        AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
        Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
        QuickTime Plugin: Version: 7.7.3
        OfficeLiveBrowserPlugin: Version: 12.3.6 Support
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
        JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    3rd Party Preference Panes: ℹ️
        Adobe Version Cue CS4  Support
        Flash Player  Support
        Flip4Mac WMV  Support
        Suitcase Fusion 2 Core  Support
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            16%    firefox
             4%    WindowServer
             2%    hidd
             1%    launchd
             0%    com.apple.preference.security.remoteservice
    Top Processes by Memory: ℹ️
        318 MB    firefox
        146 MB    softwareupdated
        103 MB    Finder
        69 MB    mds_stores
        69 MB    WindowServer
    Virtual Memory Information: ℹ️
        4.94 GB    Free RAM
        2.28 GB    Active RAM
        357 MB    Inactive RAM
        1.01 GB    Wired RAM
        2.25 GB    Page-ins
        0 B    Page-outs

    Did you activate FileVault when you installed Yosemite?

  • CS3 Bridge runs slow with 10.5 on a G5

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    Ann, thanks for your reply.
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  • Older MacBook Pro running slow.

    I have a 2008 MacBook Pro that has been running very slow. It didn't use to run this slow. I would like to get it running faster, so my kids can use it for homework and minecraft... I was going to completely wipe it and re-install the OS, but thought I would check to see if there is a less severe way to clean it up (also, I am having trouble locating the OS disc).
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    Problem description:
    My mac book pro is running slow.
    EtreCheck version: 2.0.11 (98)
    Report generated November 21, 2014 10:51:42 AM PST
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Late 2008) (Verified)
      MacBook Pro - model: MacBookPro5,1
      1 2.4 GHz Intel Core 2 Duo CPU: 2-core
      4 GB RAM
      BANK 0/DIMM0
      2 GB DDR3 1067 MHz ok
      BANK 0/DIMM1
      2 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 9600M GT - VRAM: 256 MB
      spdisplays_display_connector
      spdisplays_display_connector
      NVIDIA GeForce 9400M - VRAM: 256 MB
      Color LCD 1440 x 900
      spdisplays_display_connector
    System Software: ℹ️
      Mac OS X 10.6.8 (10K549) - Uptime: 16:14:23
    Disk Information: ℹ️
      Hitachi HTS543225L9SA02 disk0 : (232.89 GB)
      S.M.A.R.T. Status: Verified
      - (disk0s1) <not mounted> : 210 MB
      MACBOOK (disk0s2) /  [Startup]: 249.72 GB (117.28 GB free)
      MATSHITADVD-R   UJ-868 
    USB Information: ℹ️
      Apple Inc. Built-in iSight
      Apple Inc. iPhone
      Apple, Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
    Kernel Extensions: ℹ️
      /Library/Extensions
      [loaded] org.virtualbox.kext.VBoxDrv (3.0.12) Support
      [loaded] org.virtualbox.kext.VBoxNetAdp (4.0.4) Support
      [loaded] org.virtualbox.kext.VBoxNetFlt (4.0.4) Support
      [loaded] org.virtualbox.kext.VBoxUSB (3.0.12) Support
      /System/Library/Extensions
      [loaded] com.AmbrosiaSW.AudioSupport (3.2) Support
      [loaded] com.macvide.driver.MacVideAudioConnectorDriver (1.0.0) Support
      [not loaded] com.wacom.kext.pentablet (5.2.5) Support
    Startup Items: ℹ️
      AdobeVersionCueCS2: Path: /Library/StartupItems/AdobeVersionCueCS2
      VirtualBox: Path: /Library/StartupItems/VirtualBox
      Startup items are obsolete and will not work in future versions of OS X
    Problem System Launch Daemons: ℹ️
      [not loaded] org.samba.winbindd.plist Support
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.adobe.CS4ServiceManager.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [running] com.wacom.pentablet.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [invalid?] com.adobe.SwitchBoard.plist Support
      [loaded] com.adobe.versioncueCS4.plist Support
      [loaded] com.barebones.authd.plist Support
      [loaded] com.barebones.textwrangler.plist Support
      [loaded] com.google.keystone.daemon.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.adobe.ARM.[...].plist Support
      [loaded] com.adobe.ARM.[...].plist Support
      [invalid?] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
      [loaded] com.genieo.completer.download.plist Support
      [loaded] com.genieo.completer.update.plist Support
      [not loaded] org.virtualbox.vboxwebsrv.plist Support
    User Login Items: ℹ️
      iTunesHelper UNKNOWN (missing value)
      GrowlHelperApp ApplicationHidden (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
      Dropbox Application (/Applications/Dropbox.app)
      NasNaviHelper ApplicationHidden (/Applications/NasNavigator2.app/Contents/Resources/NasNaviHelper.app)
      TuneupMyMac UNKNOWN (missing value)
      Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
      BambooCore Application (/Library/Application Support/Wacom/BambooCore.app)
    Internet Plug-ins: ℹ️
      o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
      WacomNetscape: Version: 1.1.1-1 Support
      Google Earth Web Plug-in: Version: 7.1 Support
      OfficeLiveBrowserPlugin: Version: 12.3.6 Support
      Flip4Mac WMV Plugin: Version: 2.2.1.11  Support
      Unity Web Player: Version: UnityPlayer version 4.0.0f7 Support
      WacomSafari: Version: 1.1.1-1 Support
      AdobePDFViewerNPAPI: Version: 10.1.4 Support
      FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
      Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
      iPhotoPhotocast: Version: 7.0
      googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
      QuickTime Plugin: Version: 7.6.6
      AdobePDFViewer: Version: 9.5.5 Support
      JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
    User Internet Plug-ins: ℹ️
      fbplugin_1_0_3: Version: (null) Support
      Move_Media_Player: Version: npmnqmp 071505000006 Support
      CitrixOnlineWebDeploymentPlugin: Version: 1.0.104 Support
      WebEx: Version: 1.0 Support
      WebEx64: Version: 1.0 Support
    Audio Plug-ins: ℹ️
      iSightAudio: Version: 7.6.6
    3rd Party Preference Panes: ℹ️
      Adobe Version Cue CS2  Support
      Adobe Version Cue CS4  Support
      PenTablet  Support
      Flash Player  Support
      Flip4Mac WMV  Support
      Growl  Support
    Time Machine: ℹ️
      Time Machine information requires OS X 10.7 "Lion" or later.
    Top Processes by CPU: ℹ️
          58% Dropbox
          6% Skype
          3% Finder
          1% Google Chrome
          1% WindowServer
    Top Processes by Memory: ℹ️
      149 MB Dropbox
      146 MB Google Chrome
      146 MB Skype
      69 MB mds
      56 MB WindowServer
    Virtual Memory Information: ℹ️
      1.21 GB Free RAM
      1.52 GB Active RAM
      825 MB Inactive RAM
      473 MB Wired RAM
      2.78 GB Page-ins
      826 MB Page-outs

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    DON

  • My Mac started running slow

    Hello everybody,
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    EtreCheck version: 1.9.12 (48)
    Report generated July 7, 2014 at 11:33:55 AM CST
    Hardware Information:
        MacBook Pro (13-inch, Mid 2010) (Verified)
        MacBook Pro - model: MacBookPro7,1
        1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
        4 GB RAM
    Video Information:
        NVIDIA GeForce 320M - VRAM: 256 MB
            Color LCD 1280 x 800
    System Software:
        OS X 10.9.3 (13D65) - Uptime: 28 days 3:38:58
    Disk Information:
        Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
            EFI (disk0s1) <not mounted>: 209.7 MB
            Macintosh HD (disk0s2) / [Startup]: 249.2 GB (93.69 GB free)
            Recovery HD (disk0s3) <not mounted>: 650 MB
        MATSHITADVD-R   UJ-898 
    USB Information:
        Apple Inc. Built-in iSight
        Apple Internal Memory Card Reader
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
        Apple Inc. Apple Internal Keyboard / Trackpad
    Gatekeeper:
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    Kernel Extensions:
        [not loaded]    com.ZTE.driver.ZTEUSBCDCACMData (1.2.13) Support
        [not loaded]    com.ZTE.driver.ZTEUSBMassStorageFilter (1.2.13) Support
        [not loaded]    com.devguru.driver.CDFree (0.5.0) Support
        [not loaded]    com.devguru.driver.DevGuruMdm (0.5.0) Support
        [not loaded]    com.devguru.driver.DevGuruRoot (0.5.0) Support
        [not loaded]    com.devguru.driver.DevGuruVsp (0.5.0) Support
        [not loaded]    com.nike.sportwatch (1.0.0) Support
        [loaded]    com.rim.driver.BlackBerryUSBDriverInt (0.0.74) Support
        [not loaded]    com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
        [not loaded]    com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) Support
        [not loaded]    com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) Support
        [not loaded]    com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) Support
        [not loaded]    com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) Support
    Startup Items:
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        StartOuc: Path: /Library/StartupItems/StartOuc
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        [failed]    com.apple.wdhelper.plist
        [running]    com.seagate.TBDecorator.plist Support
    Launch Daemons:
        [loaded]    com.adobe.fpsaud.plist Support
        [running]    com.rim.BBDaemon.plist Support
        [running]    com.teamviewer.teamviewer_service.plist Support
        [loaded]    org.macosforge.xquartz.privileged_startx.plist Support
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        [loaded]    com.adobe.CS4ServiceManager.plist Support
        [running]    com.epson.eventmanager.agent.plist Support
        [loaded]    com.lexmark.bmlaunchd.plist Support
        [loaded]    com.lexmark.lexnetlaunchd.plist Support
        [running]    com.rim.BBAlbumArtCacher.plist Support
        [running]    com.rim.BBLaunchAgent.plist Support
        [running]    com.teamviewer.teamviewer.plist Support
        [running]    com.teamviewer.teamviewer_desktop.plist Support
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        [loaded]    com.google.keystone.agent.plist Support
    User Login Items:
        iTunesHelper
        Adobe Bridge CS4
        Nike+ Connect Helper
        BlackBerry Device Manager
    Internet Plug-ins:
        Default Browser: Version: 537 - SDK 10.9
        Flip4Mac WMV Plugin: Version: 2.3.6.5 Support
        OfficeLiveBrowserPlugin: Version: 12.3.6 Support
        AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6 Support
        FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
        Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
        Flash Player: Version: 13.0.0.214 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        iPhotoPhotocast: Version: 7.0 - SDK 10.7
        AdobePDFViewer: Version: 11.0.04 - SDK 10.6 Support
        GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 Support
        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    Audio Plug-ins:
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        AirPlay: Version: 2.0 - SDK 10.9
        AppleAVBAudio: Version: 203.2 - SDK 10.9
        iSightAudio: Version: 7.7.3 - SDK 10.9
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    3rd Party Preference Panes:
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        Flip4Mac WMV  Support
        MacFUSE  Support
        Paragon NTFS for Mac ® OS X  Support
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        Auto backup: NO - Auto backup turned off
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            19%    WindowServer
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             1%    Microsoft Excel
             1%    Activity Monitor
    Top Processes by Memory:
        1019 MB    firefox
        172 MB    systemstats
        78 MB    WindowServer
        57 MB    Finder
        41 MB    Microsoft Word
    Virtual Memory Information:
        337 MB    Free RAM
        1.07 GB    Active RAM
        656 MB    Inactive RAM
        777 MB    Wired RAM
        2     Page-ins
        9.65 GB    Page-outs

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  • MacBook Pro Lag, running slow and to much time to start.

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    Report generated April 14, 2015 at 10:26:47 AM CST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,2
        1 2.9 GHz Intel Core i7 CPU: 2-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 52
    Video Information: ℹ️
        Intel HD Graphics 4000
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.3 (14D131) - Time since boot: 2:43:28
    Disk Information: ℹ️
        APPLE HDD TOSHIBA MK7559GSXF disk0 : (750.16 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 748.93 GB (725.60 GB free)
                Encrypted AES-XTS Unlocked Converting
                Core Storage: disk0s2 749.30 GB Online
        HL-DT-ST DVDRW  GS31N 
    USB Information: ℹ️
        Microsoft Microsoft Nano Transceiver 1.1
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Anywhere
    Problem System Launch Daemons: ℹ️
        [failed]    com.apple.mtrecorder.plist
    Launch Agents: ℹ️
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [failed]    com.apple.spirecorder.plist
        [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac3.Agent.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac3.Scheduler.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Spotify    Application Hidden (/Applications/Spotify.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        Flash Player: Version: 17.0.0.134 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        JavaAppletPlugin: Version: Java 7 Update 75 Check version
        Default Browser: Version: 600 - SDK 10.10
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
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            13%    WindowServer
             5%    Safari
             4%    SpotifyWebHelper
             3%    NotificationCenter
    Top Processes by Memory: ℹ️
        318 MB    java
        163 MB    com.apple.WebKit.WebContent
        137 MB    mds_stores
        137 MB    Google Chrome
        129 MB    Mail
    Virtual Memory Information: ℹ️
        484 MB    Free RAM
        3.83 GB    Active RAM
        3.24 GB    Inactive RAM
        1.03 GB    Wired RAM
        2.45 GB    Page-ins
        213 KB    Page-outs
    Diagnostics Information: ℹ️
        Apr 14, 2015, 07:42:25 AM    Self test - passed
        Apr 13, 2015, 03:18:21 PM    /Library/Logs/DiagnosticReports/CleanMyMac 2_2015-04-13-151821_[redacted].cpu_resource.diag [Click for details]

    Hi
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    Report generated April 14, 2015 at 10:26:47 AM CST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
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        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,2
        1 2.9 GHz Intel Core i7 CPU: 2-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 52
    Video Information: ℹ️
        Intel HD Graphics 4000
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.3 (14D131) - Time since boot: 2:43:28
    Disk Information: ℹ️
        APPLE HDD TOSHIBA MK7559GSXF disk0 : (750.16 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 748.93 GB (725.60 GB free)
                Encrypted AES-XTS Unlocked Converting
                Core Storage: disk0s2 749.30 GB Online
        HL-DT-ST DVDRW  GS31N 
    USB Information: ℹ️
        Microsoft Microsoft Nano Transceiver 1.1
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Anywhere
    Problem System Launch Daemons: ℹ️
        [failed]    com.apple.mtrecorder.plist
    Launch Agents: ℹ️
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [failed]    com.apple.spirecorder.plist
        [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac3.Agent.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
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        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac3.Scheduler.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Spotify    Application Hidden (/Applications/Spotify.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        Flash Player: Version: 17.0.0.134 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        JavaAppletPlugin: Version: Java 7 Update 75 Check version
        Default Browser: Version: 600 - SDK 10.10
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
           136%    Spotlight
            13%    WindowServer
             5%    Safari
             4%    SpotifyWebHelper
             3%    NotificationCenter
    Top Processes by Memory: ℹ️
        318 MB    java
        163 MB    com.apple.WebKit.WebContent
        137 MB    mds_stores
        137 MB    Google Chrome
        129 MB    Mail
    Virtual Memory Information: ℹ️
        484 MB    Free RAM
        3.83 GB    Active RAM
        3.24 GB    Inactive RAM
        1.03 GB    Wired RAM
        2.45 GB    Page-ins
        213 KB    Page-outs
    Diagnostics Information: ℹ️
        Apr 14, 2015, 07:42:25 AM    Self test - passed
        Apr 13, 2015, 03:18:21 PM    /Library/Logs/DiagnosticReports/CleanMyMac 2_2015-04-13-151821_[redacted].cpu_resource.diag [Click for details]

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