My CS4 keeps shutting down when I try to use it,why?

How can I stop my CS4 from shutting down when I try to save or even open a file in it?
I have tried resetting the preferences file. This worked once but so far has not worked again(I found this solution just by googling). It is obviously a common problems but I cannot find a solution that works or an explanation as to why it happens.
Please could someone at least explain what causes it? And preferably how to fix it?
It cost a lot of money and I don' yet understand why I should lose the right to have a functional programme. I'm not interested in having any new features etc. It takes me ages to work out how to do easy thing each time a new programme comes out!
Thanks
I do not know how community forum works and am very afraid I won't know even if anyone has answered this. I don't us any social media and am not familiar with the sorts of abbreviations and conventions associated with them, sorry if this is inconvenient but I don't know what 'tags' is.

I don’t know why this happens and with the information you have provided I doubt anyone can do so so with accuracy.
Please read these (they concern general trouble-shooting and how to pose questions on these fora):
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html
http://forums.adobe.com/docs/DOC-2325

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For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
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My CS4 keeps shutting down when I try to use it,why?

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