My CS5.5 MC serial not accepted even after installing with FB 4.6

Hello all,
My CS5.5 MC serial number is not accepted by FB 4.6 even after start it in trial mode as suggested here: http://kb2.adobe.com/cps/924/cpsid_92402.html
Can anyone help me?

Hi,
Is MC (CS 5.5) already installed on your computer? If so, does it have FB 4.5 also installed as part of it? If FB 4.5 is already installed (either as point product or as part of CS 5.5), you need to uninstall FB 4.5 before installing FB 4.6
After uninstalling FB 4.5, run FB 4.6 installer. Instead of enterning the CS 5.5 MC serial number during installation of FB 4.6, install FB 4.6 as a trial first.
Are you able to launch FB after installing as above?
Is MC serialized already on your machine? Then FB would pick up that serial number automatically and work like a premium version.
If not, it would show the serial number screen when you launch FB 4.6 and it would then accept MC 5.5 serial number.
Please follow the above steps in the same order and let us know if that works.
Thanks,
Deeptika

Similar Messages

  • After upgrading iPad to iOS8, cannot sign in to iCloud. Password it not accepted even after resetting it. Sign-in box keeps popping up. Suggestions?

    After upgrading iPad to iOS8, iPad cannot sign in to iCloud. Password is not accepted even after resetting it. Sign-in box keeps popping up. Suggestions?

    This Apple Help page provides contact information for various countries for security problems with an Apple ID:
    http://support.apple.com/en-us/HT5699

  • The g, h and backspace on my keyboard are not working even after replacing with a new one.

    The g, h and backspace on my keyboard are not working even after replacing with a new one. I have also updated my BIOS still d same. Please help me ASAP.
    ...am waiting for a QIUCK RESPONSE

    How does a usb keyboard attached externally work?
    You might try a "hard reset" where you remove battery and AC charger, hold down power button 20-30 seconds and then reassemble and turn on. Reset BIOS (F10) to default settings, too. 

  • Can not accept license after installing Acrobat Reader 8 and removing 6

    To whom it may concern,
    after installing Acrobat Reader 8, removing Acrobat Reader 6, and starting Acrobat Reader 8 the license agreemnet window appeared as aspected. The problem is it displays everything as far as I can see correctly, but it is not working in any way. I have to close the windows by clicking on the white cross in the title bar. I then receive the message, that I did not accept the license and therefore Acrobat Reader will be closed. And that happens when I click ok.
    Hopefully someone over here as a tip who I can proceed. Thanks in advance!
    Best regards,
    Jochen

    Dear Claudio and Shari,
    Liam's suggestions have been of value for me. The Acrobat Reader is up and running.
    Thank's!
    @Shari
    I'm using Firefox as well. An the tip and tool form Liam helped.
    Just give it a try. The Explorer is used by Windows for more than a simple browser.
    Best regards,
    Jochen

  • HP Photosmart 6520: Black ink is not printing evening after installing all new ink cartidges

    Good evening,
    Printer has been working great since I've bought it.  I replaced the black ink cartridge today because my daughter remarked that blank pages was printing ... no word doc.
    Tonight I tried to print and no black ink, neither from the Printer function nor the Copy function.  
    Just to make sure that this wasn't a bad black ink cartridge, I went out and bought and installed all the ink cartridges and still no black ink,.
    I have run the software - Clean Printheads, both steps, twice (after waiting an hour inbetween the first and second series.)
    I have verified that the in flows from the cartridge.
    I have verified that the vent hole on the cartridge is open.  
    The warranty ended on 12-31-2013. 
    The only time I see black ink (words) is when I print the PRINT QUALITY DIAGNOSTIC report.
    Printhead removal does not appear to be user available.  Any suggestions - other than buy a new one?
    Gunz

    Hello afcosta355,
    Welcome to the HP Support Forums! I see you are running into some print quality issues on your HP Photosmart 6520, you are unable to print in black ink after replacing the cartridge.
    I would like you to continue here: Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages, I understand you may have done some of these steps already but I need you to complete all steps in order to resolve the missing black issue you are experiencing.
    Please note: There are three printhead cleaning stages. Complete all three stages if necessary. If the printhead is badly clogged, it might require another cleaning cycle. If so, wait 30 minutes after the last (third) cleaning stage to start the first stage of the cleaning process over again.
    If you are still unable to print in black ink, I suspect the issue may be the printer and not the cartridge. Please let me know which Country/Region you are in as well as the product Warranty status: HP Warranty Checker
    I hope to hear from you soon.
    Thanks,
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Black ink cartridge will not print even after installing a new cartridge

    my black ink cartridge is brand new and will not produce any print.    The other 3 color cartridges are also new and they print fine.  The set up cartridge is out of ink.  Is it needed once the printer has been set up?

    Hello rhergnal,
    Welcome to the HP Forums.
    I see that you are having some issues with printing in black.
    Just so you are aware, you do not need to keep the starter ink cartridge once it has been used.  It will not be needed again.
    Please click on the following link that deals with when the Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Photosmart Premium e-Al....
    Please feel free to write me back if you have any other questions or concerns.
    Cheers,  
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • IPad 3 Mailboxes not showing even after syncing with iMac and switching on SSL and port readings the same; even tried rebuild. Switched iPad off, rebooted and discovered settings went back to preset?

    Hi to all techies,
    Ipad3 with new iMail does not show mailboxes.  Have tried swithcing SSL on and making port same number 993 as imac; then telling imail in imac to synchronise but to no avail still no mailboxes appearing on ipad mail.  My husbands new ipad air worked straight away same OS?

    I'm sorry. I probably wasn't clear enough in my response. What I am saying is that one can create mailboxes in the Mac mail app and those mailboxes can be for local storage only - the "on my Mac" mailboxes. Those do sync to any other device. The ability to creat those mailboxes is a feature of the Mac mail app.
    You cannot create additional mailboxes on the iPad unless your email account is an IMAP account. I am not familiar with BT internet at all so I don't know if you have IMAP or not. I assume that your husband has the same email provider and if his mailboxes did sync to the iPad, then yours should as well.
    You can check to be sure if you don't know if your email account is an IMAP account. If you go to your email account in the iPad Mail app and look at the window where your inbox, trash folder and sent folder are - if there is an Edit button at the top of the window - tap that and then tap Add Mailbox at the bottom. If an new mailbox appears, you have IMAP.
    If the Edit button is not there - you cannot create folders on the iPad. Your email account is not IMAP. Only IMAP email accounts can create folders on the iPad. Any folders that you would already have in an IMAP account would sync to the device as well.

  • I can not open ff4(after installed) with a note you cannot use the application "firefox. app" with this version of Mac OS X.

    I had ff3, but I upgraded to ff4. But in process of upgrading to ff4 I almost 70 times of dragging from ff simbol to applications, I am so tired of repeating it, So I stopped. and as last step I dragged ff simbol from appplication to side ff simbol. Next day I tried re-download over it, But it happen same thing, it says "you cannot use application"firefox. app" with this version of Mac OS X."

    Firefox 4 requires at least OS X 10.5 and an Intel Mac.
    * http://www.mozilla.com/firefox/4.0/system-requirements/
    For Mac OS X 10.4.11 or Mac OS X 10.5.8 you can look at:
    * http://www.floodgap.com/software/tenfourfox/
    Firefox 3.6.x can be found here:
    * http://www.mozilla.com/en-US/firefox/all-older.html

  • CS5.5 and OSX 10.9.4: Most applications will not launch even after uninstalling and reinstalling the Creative Suite 5.5. After my 2011 MacBook Pro 17 died, I had to purchase a new MacBook Pro 15 to replace it.  I performed a Time Machine installation from

    CS5.5 and OSX 10.9.4: Most applications will not launch even after uninstalling and reinstalling the Creative Suite 5.5. After my 2011 MacBook Pro 17 died, I had to purchase a new MacBook Pro 15 to replace it.  I performed a Time Machine installation from that 2011 machine, and only Distiller and Acrobat would launch (none of the rest of the creation apps).  So I ran the CS5.5 installer, uninstalled, then reinstalled, producing the same result. When I try to launch, nothing happens.  What next?

    Try...
    Adobe Creative Suite Cleaner Tool
    helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
    http://www.adobe.com/support/contact/cscleanertool.html

  • Iphone 4 front camera not working even after reboot,resets and restore.

    i am using iphone 4 .I have problem that front camera is not working even after reboot,resets and restore with itunes.I thing there is a hardware problem.
    Now i wont to go apple store for replace the phone because phone is under warranty period.But problem is that i lost the receipt.Will apple store help me without my receipt ?please help me

    If setting up as new device without using the latest backup does not bring the camera function back, get it looked at or serviced by Apple:
    How to back up your data and set up as a new device
    Apple - Support - Service Answer Center

  • Why can I not disable the guest user in the 10.8.2 update? I have never enabled the guest user, but after the update, it was automatically enabled with a "managed" tag. It is not selectable even after entering my admin password to unlock the options.

    Why can I not disable the guest user in the 10.8.2 update? I have never enabled the guest user, but after the update, it was automatically enabled with a "managed" tag. It is not selectable even after entering my admin password to unlock the options. I was able to select the account under "parental controls", but again, could not delete it. Why Apple? Why?!!????

    SOLVED Ok. I actually was able to disable it. I had to actually log in as the guest user to make it accessible in the preference window. Then I disabled it and logged out. Apologies if this was obvious for some people, but I have had some sort of issue with something every update since Snow Leopard.

  • My iPod Touvh 4th Generation won't turn on. It will not charge even after I used a few chargers and will not connect to a computer. The Home button is broken and I don't know if the Lock/Sleep button is now broken or stuck as well. What should I do?

    My iPod Touvh 4th Generation won't turn on. It will not charge even after I used a few chargers and will not connect to a computer. The Home button is broken and I don't know if the Lock/Sleep button is now broken or stuck as well. I believe there may be a problem with the battery or the backlight. I've had my screen replaced once by some stooges. What should I do?

    Try:
    - iOS: Not responding or does not turn on
    When it  says place the iPod in recoverymode use one of these programs.
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                  
    RecBoot tip
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Social App not working even after update from noki...

    nokia n8 social loading feeds.
    My wife and i have the same problem now, only last week she said my phone will not work on facebook the widget on main home screen will not load feeds at all, and the widget is now blank saying refresh all the time, so i linked the phone up to the computer and did a scan for new updates with nokia updater which you can download from nokia site.
    Its now the 4th jan and the phones still will not work even after and update from a socail app,
    nothing , facebook will load after a few pushes, and looks like its loading till it says loading feeds then it says the (wording unable to load news feeds) 

    Uninstall the social app and reboot your phone. Then go to software updates and reinstall from the offering given in the updates. I've uninstalled and reinstalled social twice and it has worked both times.
    blitZkid
    Nokia C7: Running on Nokia Belle
    "If I'm helpful in anyway, a click of appreciation on the star would be nice"

  • After installing iOS6, my Maps are not working at all, anything i search it says "result not found" even after placing a pin and selecting "Direction to here" i get the same result not found. Very disappointed with the new iOS

    After installing iOS6, my Maps are not working at all, anything i search it says "result not found" even after placing a pin and selecting "Direction to here" i get the same result not found. Very disappointed with the new iOS.

    Have you run it in a debugger? That will show you exactly what is happening and why.

  • Change Button Not Active even after Delivery Completion Indicator is Remove

    Hi ,
    In SRM 5.0 ,Change Button Not Active even after Delivery Completion Indicator is Removed for Completed PO to cancel the GR or make changes.
    Thanks & Regards,

    Hi,
    Please check these notes.
    Note 1267916 - PO item flags do not stay checked
    Note 1174982 - Return/deletion of confirmation does not update the PO flag
    Thanks
    Zameer

Maybe you are looking for