My cs5 design premium says i need to deactivate my key on other machines but i havent installed it?

just recently my cs5 design premium tells me i need to deactivate my other 2 computers im using my key on to use my suite.
I have installed this on 1 pc prior to my current and i HAVE deactivated it?
help i use this for work!
i can provide pictures if necessary of me owning the product! i cant see anywhere i can ask for support from adobe on the website.
Thanks

Thanks Mylenium, maybe its just me but i cannot for the life of me find a number to call? i need the Australian number and whenever i click contact us or support i end up at a forum.
Thanks
edit found it via googling australia customer support
resolved thanks

Similar Messages

Cs5 design premium vs cs5 web premium

I have narrowed my selection between cs5 web premium and cs5 design premium. I need some help in determining which is best for web design AND design in general.
YES I KNOW 1 HAS WEB IN IT:).
The only difference which i can see is that web premium has contribute and flash builder. Are these critical in web design? Whilst cs5 design premium has indesign but not the other 2 mentioned above. I am not a hard coder so anything which is going to make my life simpler the better. I am not creating a flash based website but i will have elements of flash in it. I am leaning towards design premium as it seems indesign could help me quite a bit in terms of web layout, is this true? Also design premiium is valued more than web.
If anyone has some knowledge in the products could they share shed some light on which to get. Also i have no experience with these programs but i am going to take professional courses once i get some time out of my two degrees at uni.
Thanks for any help

Actually Bob, that article clears up NOTHING! You simply state that Design Premium is better without giving one lick of supporting evidence. You mention IF you don't need FlashBuilder 4.5 or Contribute, Design Premium is the clear choice! In a well-written article, an expert would state why a person likely doesn't need the two aformentioned softwares, what they do, and who they would benefit (hey, you're claiming to "clear up a few questions" here). You also did not even name what Design has that web doesn't (InDesign) and why a person needs that, what is so great about it, how this one software is better than FlashBuilder and Contribute, etc. Honestly, your article makes it look as if you really don't know anything about the two products that you are comparing. I found myself not being any closer to making a decision after reading your article because in my opinion, it really doesn't tell us anything other than what you like better. You don't even tell us why you like it better. The fact is that these two bundles are very similar. It basically comes down to whether or not a person thinks InDesign is worth more to them than Flashbuilder and Contribute. That's it! Break it down from there. I'm sorry for sounding harsh, it's not my intent. I am just giving harsh constructive criticism.

Reinstall CS5 Design Premium

I would like to reinstall my CS 5 Design Premium on a new Mac-computer.
But the serialnumber is not accepted.
I can think of two reasons:
- my license is for the dutch version of CS5 Design Premium
of
- my CS5 license is for an update. (I also tried the former license-serialnumbers, but that didn't work).
Can you please give me a good serialnumber. Or a link where I can download the dutch-version of CS5 Design Premium.
Or another solution.
Thanks!

It worked. But later on in the installating-proces it asks me to enter de disk with Design premium cs5.
i have such a disk, but this is a mini-mac, without diskdrive.
You have a solution?
Groet, Corine
Op 13 dec. 2014, om 11:51 heeft sam.am <[email protected]> het volgende geschreven:
Reinstall CS5 Design Premium
created by sam.am in Downloading, Installing, Setting Up - View the full discussion
Have you downloaded DesignPremium_CS5_LS1.dmg?
If wish you may try below link once check, if it works for your serial number
http://trials2.adobe.com/AdobeProducts/MDIA/CS5/osx10/trials/DesignPremium_CS5_LS4.dmg
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7011213#7011213 and clicking ‘Correct’ below the answer
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7011213#7011213
To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community
For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

I just purchase a brand new mac computer and I need to purchase new adobe CS software. Do you know if Adobe CS5 Design Premium-MAc is compatible with new mac computers with the updated software?

I just purchase a brand new mac computer and I need to purchase new adobe CS software for work. Do you know if Adobe CS5 Design Premium-Mac is compatible with new mac computers with the updated Yosemite software? *No previous adobe CS software versions are on this computer

There are known technical issues with any older version on Yosemite, even CS6. Some can be worked out, others may not be relevant to you, some will remain unsolved.
Mylenium

Need CS5 Design Premium Download Link

Support told me to come here.
Bought CS5 Design Premium and they say download is no longer available... but I can not afford $795 upgrade right now so they advised I come to forum to see if someone knows of link to product (CS5 Design Premium) so I can activate with my number.
Any help would be greatly appreciated. posted in another section but was told to post question here.

Try http://prodesigntools.com/tag/ddl.

I need to download CS5 Design Premium, have serial number but lost disc

Awhile ago I purchased the CS5 Design Premium but have recently moved and can't find the discs. I assume they are either still packed up somewhere or got lost during the move. I got a new computer as well and need to be able to download it. I still have my serial number. Is there a download link you can possibly send me? Thanks.

Hi White-Whiskers,
You can download CS5 from this location and use your serial no to activate it.
http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
Please follow the (Note: Very Important Instructions) carefully.
regards,
Abhijit

I need to download the cs5 design premium as my computer crashed and I lost my discs.

I need to download the cs5 design premium again as my computer crashed and I cannot locate my discs. Where can I get the download as Adobe only offers trials on cs6 now.

follow all 7 steps and dl the trial: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
and activate with your serial number.
if you have a problem downloading, you didn't follow all 7 steps.

Need to reinstall CS5 Design Premium.

It appears that getting quick direct help is not as simple as it was in the past... not just with Adobe. I have encountered a system problem with Mac OS10.7.5, which requires a reinstall of my Adobe CS5 Design Premium. Since I'm "on the road" I do not have my install disks with me and will not for just over a month. What is a viable solution?

http://prodesigntools.com/tag/ddl
Mylenium

Cannot re-download The Adobe CS5 Design Premium to new laptop

Dear All,
I would like to re-install the CS5 Design Premium software that I've purchased last year because I would like to install it on my new laptop. Now I am using my toshiba laptop so I need to re-install the software, but when I logged on into the adobe account and download it, It said that it has been over 30 days and I can't download/re-install it anymore. Is there any solution for this problem?
Thank you all and waiting for your response.
AL

You could just have backed it up somewhere? It says so on the downloads page. Other than that try this: http://prodesigntools.com/tag/ddl
Mylenium

Where can I download an upgrade from CS5 Design Premium to CS6 Design Premium?

I am frustrated with the site - cannot find a way to upgrade to CS6 from CS5.

Hi there,
You can download Design & Web Premium CS6 from the below link:
http://www.adobe.com/cfusion/tdrc/index.cfm?product=designweb_premium&loc=en_us
Once you download and install, you need to use CS6 serial number in the first screen and click next. On the next screen when it says "Previous qualifying version not available", please select CS5 Design Premium from the drop down list and enter your CS5 serial number and click next. It should then activate without any issues.
Regards,
Jairaj

After downloading CS5 Design premium, each app I open I receive a Windows error

I recently downloaded CS5 from my schools website who has it fully licensed, and after downloading the whole CS5 design premium on my gateway PC with Windows XP SP3 AMD 64 4200+ 2GB of ram and an Nvidia GeForce 8600GT installed, each one of the apps I try to open up, Photoshop, Illustrator, Flash etc. I keep getting a windows error saying "This program has encountered an error and needs to be terminated" and asks if I want to send an error report to microsoft. I believe this keeps happening at what you call the "splash screens"? When each program trys to loadup that is. Ive tried uninstalling and reinstalling, still no solution, and ive updated my graphics card driver to the most current it can be, as well as actually reupdating my Service pack 3 update... still no help. If anyone else is having this problem or could possibly help, that would be great! Oh and I installed the same package on my compaq laptop that has vista, and it runs and starts up perfectly fine on there... And its really annoying because I cant figure out whats wrong! Please help! Thanks.

Please refer the KB Docs :
http://helpx.adobe.com/acrobat/kb/error-213-19-licensing-acrobat.html
http://helpx.adobe.com/creative-suite/kb/error-store-does-not-allow.html

Did not get Acrobat 9 with my CS5 Design premium download ???

I have the license key sent by my company for CS5 Design Premium. We upgraded from a previous version of CS3 and I was issued a new laptop to install the upgrade. — I no longer have the computer with the CS3 version or a disk from the past. This is a fresh install upgrade downloaded from the website.
When I install there is no Acrobat 9 in the list. — I hear it is on another CD for the hard copy purchases, but I do not have this. So where is someone with just the company issued license key supposed to get Acrobat 9? — It is advertised as part of design premium. (I wouls hope Adobe does better in the future with this and actualy considers the customer experience as part of their experience design. This is not well though on Adobe's part, and very inconvenient that I do not get all my company paid for in the online download. Once again, I am dissapointed in Adobe's level of preparedness, which is no longer a surprise from their history of software delivery.)

Hi,
Did this work? I've done a download for CS5. It did have the download for acrobat but it didn't install as it wasn't required as I've got CS4. However, I needed to unistall CS4 to create more disc space. Now the acrobat doesn't work. I went back to download and tried to download the CS5 (although I know it's the same) because it kept shutting dpwn after an error stating that it's a suite product and needs activating - blah blah blah open photoshop or another suite component - nothing. How'd you get yours working?

Reinstall Adobe CS5 Design Premium

I had Adobe CS5 Design Premium on my iMac running now system 10.8.4. Going on travel, I uninstaled InDesign and Photoshop on my iMac to be able to instal it on my MacBook Air running 10.7.5 which is the highest it can handle. Back home, I unistalled InDesign and Photoshop on my MacBook Air to be able to reinstall it on my iMac, but guess what? My iMac does not recognize my installation CD because "You can't open the application "Install.app" because PowerPC applications are no longer supported."
I am very sorry but I can't afford to switch to an upgrade. I would like very much to be able to continue to use what I bought: it was still working on my iMac under system 10.8.4 so it is only the installation program which causes trouble. Can Adobe help me out of this?
Best regards,
Jerome

Sorry to say, this doesn't work. I found this page already before asking help. But I tried it again as you mentioned it in your reaction. Any link I try leads finaly to upgrade to CS6 or Creative Cloud and says CS5 is no more for sale. I just want to reinstall CS5, but the install program on my install CD seems to be PowerPC and refuses to work on my iMac with OS 10.8.4. But it works on my MacBook Air with OS 10.7.5. What I also tried:
1.     Installing from my MacBook Air on my iMac via my network: is not accepted.
2.     From my MacBook Air I made a start-up extern disk with OS 10.7.5, then started up my iMac with this disk. The internal DVD reader does not recognize the install-CD. The external optical drive, who accepts the install CD with my MacBook Air system 10.7.5 rejects the install CD with the same extern optical drive connected to my iMac that also is started up with 10.7.5.
3.     Went to my Adobe order hystory. Found back the order of my CS5 but found no button to download it again. Is this because it was shipped in a box to me?
4.     Reinstalled Photoshop on my iMac with Time Machine: works to my surprise and satisfaction, but I think this is by accident. Reinstalled InDesign with Time Machine: after starting up, InDesign tells me: "Configuration error. Please unistall and reinstall the product. If this problem occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen. Error: 5"
5.     Thinking something in the system is missing, with Time Machine I also brought back in Library > Application Support > Adobe back to the same date as the InDesign reinstallation: same result: error 5.
When I want to unistall as asked, the uninstall program does not sees any InDesign. It sees only Dreamweaver, Fireworks, Flash and Illustrator. So also Photoshop is not found, although it is back on my iMac and works perfect, which let me think the reinstallation of Photoshop with Time Machine was by accident. I tried other dates with Time Machine for InDesign but all in vain.
I realy wonder why software developers make life so diffucult for honest users. Why do they hide from direct contact? I want to be able to call someone who helps me out of this. ADOBE !?!

CS5 Design Premium download?

I just got a new MacBook Air, but it doesn't have a DVD drive. I already own CS5 Design Premium, but I need to download it from Adobe in order to enter my serial number so that I can use it on my new laptop. Where can I download CS5 Design Premium for Mac?

I actually tried there first, but when I try and download the files i get this error message...
Access Denied
You don't have permission to access "http://trials2.adobe.com/AdobeProducts/MDIA/CS5/osx10/DesignPremium_CS5_LS1.dmg?" on this server.
Reference #18.7d0f1160.1356314349.cf73abf

Problem purchasing CS5 Design Premium Educational Edition

Hi all,
I want to purchase the CS5 Design Premium Educational edition.
I live/work in Singapore and am attending distance learning at the New York Institute of Photography. While my classmates are enjoying the benefits of using CS5 with student discount, I am stuck using GIMP, which while good, does not offer the same functionality or stability as Photoshop.
The reason Adobe customer services give is that it's because I live in Singapore but my educational credentials are from USA. These need to match for the purchase to proceed.
Surely this should not matter? Does anyone know of any way I can make this happen?
Many thanks

Negativ3,
This forum is not officially monitored by Adobe. It is a user-to-user forum. As such, the answers you get are primarily speculation and not authoritative when it comes to sales and licensing issues. My recommendation would be to call Adobe Customer Support and ask to speak with a supervisor. Explain the situation that although you are resident in Singapore, you are part of a distance learning, internet-based course based in New York with the New York Institute of Photography. If the supervisor cannot assist you, ask to be connected to a manager. Eventually, you should be able to talk with someone who understands your situation and can resolve the issues.
- Dov

My cs5 design premium says i need to deactivate my key on other machines but i havent installed it?

Similar Messages

Maybe you are looking for