My cs5 updates shown fail to update.

I get notified I have updates but when I try to install them these are the messages I get. I have a new computer using windows 8.1 and an old one using windows xp. I get the same result on both computers
On my new computer I've uninstalled and reinstalled the program and get no change. Do you have a fix for this problem?
Adobe Extension Manager CS5 5.0 Update
There was an error downloading this update. Please quit and try again later.
Photoshop 12.0.4 update for Photoshop CS5
There was an error downloading this update. Please quit and try again later.
Photoshop Camera Raw 6.7 Update
There was an error downloading this update. Please quit and try again later.
Photoshop Camera Raw 6.7 Update
There was an error downloading this update. Please quit and try again later.

As a workaround you may be able to manually install the updates from downloads available on this page:
Adobe - Photoshop : For Windows
Adobe - Photoshop : For Macintosh
-Noel

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Adobe CS5 Updates fails !!! There was an error downloading this update HELP

Adobe CS5 Updates fails !!! There was an error downloading this update HELP (Windows)

I have the same problem, but I'm on a mac 10.9. I have 2 folders inside the Adobe Patch folder inside the Adobe folder. The items have a bunch of letters and numbers.
I've attempted 2 downloads, each going through almost the whole process and stopping about 90% saying unable to install, fix the problems listed below (there was an error downloading this update, please quit and try again later). When I click on the consumer support for further assistance, it takes me to an Adobe page that says “This serial number is not for a qualifying product. Please try another” . I have CS4 design premium, CS5 design standard, and Acrobat Professional installed.
Thanks

Help with CS5 Updates Failed, Updates could not be applied, Error Code U43M1D207

CS5 Updates Failed, Updates could not be applied, Error Code U43M1D207
Can anyone help with this error code?
Products installed and activated on new laptop
Unable to update using Adobe Application Manager
Thank you

I followed up on the Photoshop Error code and found some suggestions by Jeff Tranberry and Pete Green here.
Michael

Web Premium CS5 updates fail

FIRST, I use these Forum post rarely and I hope this is the correct section of the Forum to address my and if not would someone please either let me know so I can possibly re-post to whichever is the correct section?
The Adobe Application Manger shows that I have multiple updates available for my Web Premium CS5 Suite, but when I try (and have several times) they all fail. Each individual product states the reason as 'There was error downloading this update. Please quite and try again later'. I have had the Adobe Suite installed on two desktop machines (1) Inter(R) Core(TM) i7-2600K CPU @3.40 Hz, 23 GB RAM, W7 Pro 64-bit (2) AMD Phenom(tm) II X6 1100T Processor 3.32 GHz, 16 GB RAM, W7 Pro 64-bit for some time. I get the same error result on both machines when updating is attempted. This problem started a few weeks ago and I have not had any prior problem with updating any of my numerous Adobe software products before. My product S/N:[deleted by moderator]. I just had a useless 'CHAT' with one of your "off-shore" support personnel who was, as no surprise, of no help whatsoever and referred me to this Form... hence this message.
I hope someone can help resolve this problem. Although the different programs work 'as is' it is always best to keep each program with the latest updates. Robert Lawrence, owner - Digital San Diego [email protected]

I posted the s/n because invariably whenever I post to a forum I get back a reply stating more information is needed...etc. Yes, I should have known better and I do really appreciate your action in removing the information as quickly as you did in hopes of preventing and damage. However, if as you say ' There have been no new updates to CS5 for years.' then why do I have the Adobe Updater sitting in my taskbar (and it has been there for a while) prompting me with a reminder balloon on each log in that I 'have updates' ready to install? Then when I click to install they ALL fail! And all of the listed updates [Br, Dw, Fw, Fl, Ps, Ps(64bit), Ext Mgr and Camera RAW] are for CS5. I did not put the Adobe Application Manager there and would have had no idea there was any available updates if it had not appeared. So... if then there are no updates.... why is the Adobe Application Manager there showing availability of these CS5 updates? Please explain that......

Adobe updater not updating CS5 updates

Have reinstalled CS5 on Mac 10.9.4 after a reformat. The Adobe updater is saying there are CS5 updates available but says there is an error updating. What can i do to rectify it?

Since Adobe stopped supporting CS5 the only alternative is to literally mull through the website to locate the updates for your products. (and install them in order, lowest to where the updater failed, 5.0.1, 5.0.2, etc) I just had the same issue with osx 10.10 and I've spent a over a day locating all the updates. But, I think I have everything back to where it was. At least I can work again.

Dreamweaver CS5 update apparently fixes Mac FileVault problem

Adobe has just released Dreamweaver 11.0.2 (build 4916), which is intended to fix the problem with running Dreamweaver CS5 on Mac OS X with FileVault enabled. Adobe Updater should automatically detect the update, and display the Adobe logo in the menu bar at the top right of the screen on a Mac. Click the logo, and select Adobe Updater. Alternatively, select Help > Updates in Dreamweaver.
I don't use FileVault, so can't verify that the update fixes the problem. Hopefully, it does.

I was getting the same error message on both Windows 7 64-bit as well as XP 32-bit. When CS5 Dreamweaver installs (and several other Adobe CS5 products) it includes an older version of the Java 1.6 Runtime Environment which has known serious security flaws. My university's computer security people got a report from Secunia PSI that I was running vulnerable software (an older version of Java) and demanded that I immediately upgrade.
But I do have the latest updates of the JRE installed, so I was puzzled by this. When I looked at the Secunia report, the JRE culprits were installed in the Programs\Adobe folders as part of each application such as Dreamweaver (and several others). So I removed the insecure JRE folders under those program installations and replaced them with the updated JRE folder from the Java installation (JVM for DW). Granted, this was a bit of a gamble since the registry was not modified, but I had not experienced any problems until I kept getting the installation failure reported here for the CS5 DW update failure with no explanation.
Realizing that Dreamweaver is still a 32-bit app even when running on 64-bit Win 7, and I was running the 64-bit version of Java 1.6 v20, I thought I should have used the 32-bit version of Java to replace the insecure version installed under Dreamweaver. I tried that, as above, but the DW CS5 update still failed.
Then I tried to reinstall CS5 Dreamweaver only, which succeeded with the older insecure JRE which then immediately got flagged by Secunia PSI. Furthermore, the Dreamweaver update still failed with no explanation. I noticed that some of the previous Java files (by their dates) were still left in the DW installation JVM folder, after the re-install. So next I removed the entire Program Files (x86)\Adobe\Dreamweaver CS5 folder, and did a clean reinstall of Dreamweaver CS5 only. It was immediately detected again by Secunia PSI as have an insecure version of JRE. However, this time when I did the Dreamweaver update, it succeeded (v11.0 build 4916) on my 64-bit Win 7 machine.
So the choice currently appears to get Dreamweaver CS5 updates with an older insecure version of the JRE or
not get Dreamweaver updates but be secure with the latest JRE manually installed. My university security people will not tolerate the former
I don't understand why Adobe does not put the latest JRE's as part of their standard updates. Moreover, why put them in the Adobe installations at all--which is causing this security problem of older insecure JRE's--and instead use the main Java installation on the user's machine (and if absent, require users to install Java), if Java is really needed.

CS5 Update Record behaior deletes the record

Hello
I am having an issue that I just cant seem to understand or resolve.
I am using the CS5 Update Record Server Bahavior to update the user table for a website, but instead if updating the record, it deletes the entire record.
I look at the SQL and it is definately an Update, so I dont see how it deleting the entire record.
What I did:
Passed in record ID through querystring to get the filtered recordset
Created update form for dynamic data (the corrent data is filling form from recoredset)
Created hidden field to hold ID
Clicked the Update Record Server Behavior and matched form variables to appropriate DB fields
Set it to go to page to list all users
Saved page
Run on local server (php/MySQL)
When I edit the user data in the update form and click submit, the record is deleted.
* I checked the MySQL DB and the entire recored has been deleted
Anyone have a clue on why this is happening?
Here's the code from the page:
<?php require_once('../Connections/localconn.php'); ?>
<?php
if (!function_exists("GetSQLValueString")) {
function GetSQLValueString($theValue, $theType, $theDefinedValue = "", $theNotDefinedValue = "")
if (PHP_VERSION < 6) {
    $theValue = get_magic_quotes_gpc() ? stripslashes($theValue) : $theValue;
$theValue = function_exists("mysql_real_escape_string") ? mysql_real_escape_string($theValue) : mysql_escape_string($theValue);
switch ($theType) {
    case "text":
      $theValue = ($theValue != "") ? "'" . $theValue . "'" : "NULL";
      break;
    case "long":
    case "int":
      $theValue = ($theValue != "") ? intval($theValue) : "NULL";
      break;
    case "double":
      $theValue = ($theValue != "") ? doubleval($theValue) : "NULL";
      break;
    case "date":
      $theValue = ($theValue != "") ? "'" . $theValue . "'" : "NULL";
      break;
    case "defined":
      $theValue = ($theValue != "") ? $theDefinedValue : $theNotDefinedValue;
      break;
return $theValue;
$editFormAction = $_SERVER['PHP_SELF'];
if (isset($_SERVER['QUERY_STRING'])) {
$editFormAction .= "?" . htmlentities($_SERVER['QUERY_STRING']);
if ((isset($_POST["MM_update"])) && ($_POST["MM_update"] == "updateuser")) {
$updateSQL = sprintf("UPDATE users SET fname=%s, lname=%s, uname=%s, password=%s, ulevel=%s WHERE id=%s",
                       GetSQLValueString($_POST['fname'], "text"),
                       GetSQLValueString($_POST['lname'], "text"),
                       GetSQLValueString($_POST['uname'], "text"),
                       GetSQLValueString($_POST['pword'], "text"),
                       GetSQLValueString($_POST['ulevel'], "int"),
                       GetSQLValueString($_POST['id'], "int"));
mysql_select_db($database_localconn, $localconn);
$Result1 = mysql_query($updateSQL, $localconn) or die(mysql_error());
$updateGoTo = "users.php";
if (isset($_SERVER['QUERY_STRING'])) {
    $updateGoTo .= (strpos($updateGoTo, '?')) ? "&" : "?";
    $updateGoTo .= $_SERVER['QUERY_STRING'];
header(sprintf("Location: %s", $updateGoTo));
$colname_Recordset_users = "-1";
if (isset($_GET['id'])) {
$colname_Recordset_users = $_GET['id'];
mysql_select_db($database_localconn, $localconn);
$query_Recordset_users = sprintf("SELECT * FROM users WHERE id = %s", GetSQLValueString($colname_Recordset_users, "int"));
$Recordset_users = mysql_query($query_Recordset_users, $localconn) or die(mysql_error());
$row_Recordset_users = mysql_fetch_assoc($Recordset_users);
$totalRows_Recordset_users = mysql_num_rows($Recordset_users);
?>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<title>Title</title>
<meta http-equiv="Content-Language" content="English" />
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
<META NAME="ROBOTS" CONTENT="NOINDEX, FOLLOW">
<link rel="stylesheet" type="text/css" href="style.css" media="screen" />
</head>
<body>
<div id="wrap">
<div id="top"></div>
<div id="content">
<div class="header">
<h1><a href="#">FENA </a></h1>
<h2>Content Management System (CMS)</h2>
</div>
<div class="breadcrumbs">
<a href="#">Home</a> · Edit User
</div>
<div class="middle">
<h2>Edit User - <?php echo $row_Recordset_users['lname']; ?>, <?php echo $row_Recordset_users['fname']; ?></h2>
<form method="POST" action="<?php echo $editFormAction; ?>" name="updateuser">
<table>
<tr>
     <td>Last Name</td>
        <td><input name="lname" type="text" value="<?php echo $row_Recordset_users['lname']; ?>" /></td>
    </tr>
    <tr>
     <td>First Name</td>
        <td><input name="fname" type="text" value="<?php echo $row_Recordset_users['fname']; ?>" /></td>
    </tr>
    <tr>
     <td>Username</td>
        <td><input name="uname" type="text" value="<?php echo $row_Recordset_users['uname']; ?>" /></td>
    </tr>
    <tr>
     <td>Password</td>
        <td><input name="pword" type="text" value="<?php echo $row_Recordset_users['password']; ?>" /></td>
    </tr>
    <tr>
     <td>User Level</td>
        <td>
         <select name="ulevel">
             <option value="<?php echo $row_Recordset_users['ulevel']; ?>"><?php echo $row_Recordset_users['ulevel']; ?></option>
                <option value="1">Admin</option>
                <option value="2">Editor</option>
            </select>
        </td>
    </tr>
    <tr>
     <td colspan="2" align="right"><input name="id" type="hidden" value="<?php echo $row_Recordset_users['id']; ?>" /><input name="submit" type="submit" value="Submit" /></td>
    </tr>
</table>
<input type="hidden" name="MM_update" value="updateuser" />
</form>
</div>
<div class="right">
<h2>Navigation</h2>
<ul>
<li><a href="index.php">Home</a></li>
<li><a href="users.php">Users</a></li>
<li><a href="users_add.php">Add User</a></li>
</ul>
</div>
<div id="clear"></div>
</div>
<div id="bottom"></div>
</div>
<div id="footer">
Developed by Me
</div>
</body>
</html>
<?php
mysql_free_result($Recordset_users);
?>

Hi Paul,
I am actually try to a create a submit a process and have it to update the DB.
Thanks,
Han

CS5 updates

I have exactly the same problem as PhotoshopBill: cannot install CS5 updates before closing Bridge.exe, even though it clearly is not open. I am still trying to install Photoshop update 12.0.3, and there already is 12.0.4 available. The Adobe Support Advisor finds no problem issues, and the folder (C:\Users\myname\Appdata\etc(which is to solve the same issue on 12.0.4) does not exist on my computer.

Thanks Mylenium but I have turned off all security, firewall and antivirus, and I don't know what else could be changed.

Re-install CS5 update on a new PC

I need to install my Design Premium CS5 Update on a new PC. Do I have to deactivate my CS5 on my previous one ? Because when I want to install it, I type my update license, then I'm asked to type my original license (i.e. Adobe Web Premium CS3), but this license is refused. If even this license is refused, here is my challenge code : 110527.
Thanks for a quick feedback... it's seriously beginning to bother me :-|
SL

Hi, thanks a lot for your answer.
No, I didn't have such a message, but this while typing my previous Web Premium CS3 license : “This serial number is not for a qualifying product. Please try another”...
Nota : my CS3 Web Premium is not an upgrade and functions properly while unstalling on my new PC... Anyway, just as written above, do I have to deactivate my license on my old PC ? Is there a link ?
Thanks again
SL

Photoshop CS5 update (12.0.1) now available

We posted additional details on John Nack's blog:
http://blogs.adobe.com/jnack/2010/06/photoshop-cs5-update-12-0-1-now-available.html
Specific to this crowd, there are some fixes to AppleScript support in the update.

Is there an "official" response for this yet? I am also experiencing problems with scripting on
Win 7 64bit (even using CreateObject instead of COM references in project). Am wondering (
and hoping) this is all related.

CS5 update date issue with CS4 Student Licensing version

Before downloading the Flash Pro CS5 update, from Adobe's web-site, I called Adobe and asked this question, " Will the Flash Pro CS5 upgrade work with my Student Licensing version?" The answer I received (after being put on hold), was "Yes, the CS5 upgrade will work with my version of CS4."
However...after paying for and downloading the Flash Pro CS5, I am finding that it is not working. The serial number asked for, from my version of CS4, comes up as being not valid.
Any suggestions as to resolving this issue would be appreciated!
Thanks!
~BG

There are no restrictions against you using your student-licensed version of CS4 (either any of the suites or individual programs) for commercial work other than that you may not sell or otherwise transfer your license to anyone else.
- Dov

Adobe Design Premium CS5 updater not seeing recent DW CS5 update... why?

Hi,
I know that an update for CS5 DW was released yesterday but when I open the CS5 updater it saw the update available for Adobe Camera RAW but NOT the one for DW. Why?

I wonder why they played it that way?... puzzeling.

CS5.5 INSTALL FAILS. 'payload' errors? i don't understand

don't understand what ANY of this means! CS5.5 INSTALL FAILS have retarted and tried multiple times . HELP please!
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF006, DS013 ... WARNING: DS013, DW022 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 7 error(s), 47 warning(s)
WARNING: DW022: AdobeCode {AC76BA86-1033-F400-7760-000000000005} with version (2011-03-17 01:56:17.451315) already installed with incompatible version (2012-03-05 05:30:16.288604)
WARNING: DS013: Payload {AA0D312F-1570-4E7E-9A7D-E191E0090FEC} AdobeHelp 4.0.0.0 is already installed and the session payload {0175676F-8C92-49F2-9131-D0D6AD654B41} AdobeHelp 3.4.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 is already installed and the session payload {1A1E5FF9-D0FD-42A3-8E18-E5E7E95E1AB4} DynamiclinkSupport 5.5.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {84901376-1C55-4BD3-AD2C-F9BDB4449DAC} PDF Settings CS5 10.0.0.0 is already installed and the session payload {8B4C951B-F853-4B05-B892-9D5B3CD8AC98} PDF Settings CS5 10.0.0.0 has no upgrade/conflict relationship with it.
ERROR: DS013: Verifying payload integrity : Failed with code 1
WARNING: DW016: NOTE: Cannot set action to the payload {9FE2BFB0-1DBE-4269-AEBA-A870C5990BEA} Adobe Dreamweaver Widget Browser 1.0.0.0 as it is already upgraded by the payload {85BD3EEB-DBBE-430A-A8F4-FE5D1E5AD606} Adobe Dreamweaver Widget Browser 1.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {E39A5ABD-516B-46F9-A042-694BBA6A4E08} Recommended Common Fonts Installation 1.0.0.0 as it is already upgraded by the payload {DE7C6FA1-AF75-48A8-B495-CFAD529BCC3D} Recommended Common Fonts Installation 2.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {CBDD7465-CE11-4A58-9497-C370B65923F1} Required Common Fonts Installation 1.0.0.0 as it is already upgraded by the payload {311CDC89-AC18-4344-9EC9-0225328C73D3} Required Common Fonts Installation 2.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {A2502D10-2D75-4620-8A8B-73F39D5C1243} PDF Settings CS5 10.0.0.0 as it is already upgraded by the payload {84901376-1C55-4BD3-AD2C-F9BDB4449DAC} PDF Settings CS5 10.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {E39A5ABD-516B-46F9-A042-694BBA6A4E08} Recommended Common Fonts Installation 1.0.0.0 as it is already upgraded by the payload {DE7C6FA1-AF75-48A8-B495-CFAD529BCC3D} Recommended Common Fonts Installation 2.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {CBDD7465-CE11-4A58-9497-C370B65923F1} Required Common Fonts Installation 1.0.0.0 as it is already upgraded by the payload {311CDC89-AC18-4344-9EC9-0225328C73D3} Required Common Fonts Installation 2.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {A2502D10-2D75-4620-8A8B-73F39D5C1243} PDF Settings CS5 10.0.0.0 as it is already upgraded by the payload {84901376-1C55-4BD3-AD2C-F9BDB4449DAC} PDF Settings CS5 10.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {A2502D10-2D75-4620-8A8B-73F39D5C1243} PDF Settings CS5 10.0.0.0 as it is already upgraded by the payload {84901376-1C55-4BD3-AD2C-F9BDB4449DAC} PDF Settings CS5 10.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {E39A5ABD-516B-46F9-A042-694BBA6A4E08} Recommended Common Fonts Installation 1.0.0.0 as it is already upgraded by the payload {DE7C6FA1-AF75-48A8-B495-CFAD529BCC3D} Recommended Common Fonts Installation 2.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {CBDD7465-CE11-4A58-9497-C370B65923F1} Required Common Fonts Installation 1.0.0.0 as it is already upgraded by the payload {311CDC89-AC18-4344-9EC9-0225328C73D3} Required Common Fonts Installation 2.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {9FE2BFB0-1DBE-4269-AEBA-A870C5990BEA} Adobe Dreamweaver Widget Browser 1.0.0.0 as it is already upgraded by the payload {85BD3EEB-DBBE-430A-A8F4-FE5D1E5AD606} Adobe Dreamweaver Widget Browser 1.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {E39A5ABD-516B-46F9-A042-694BBA6A4E08} Recommended Common Fonts Installation 1.0.0.0 as it is already upgraded by the payload {DE7C6FA1-AF75-48A8-B495-CFAD529BCC3D} Recommended Common Fonts Installation 2.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {CBDD7465-CE11-4A58-9497-C370B65923F1} Required Common Fonts Installation 1.0.0.0 as it is already upgraded by the payload {311CDC89-AC18-4344-9EC9-0225328C73D3} Required Common Fonts Installation 2.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {A2502D10-2D75-4620-8A8B-73F39D5C1243} PDF Settings CS5 10.0.0.0 as it is already upgraded by the payload {84901376-1C55-4BD3-AD2C-F9BDB4449DAC} PDF Settings CS5 10.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {E39A5ABD-516B-46F9-A042-694BBA6A4E08} Recommended Common Fonts Installation 1.0.0.0 as it is already upgraded by the payload {DE7C6FA1-AF75-48A8-B495-CFAD529BCC3D} Recommended Common Fonts Installation 2.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {CBDD7465-CE11-4A58-9497-C370B65923F1} Required Common Fonts Installation 1.0.0.0 as it is already upgraded by the payload {311CDC89-AC18-4344-9EC9-0225328C73D3} Required Common Fonts Installation 2.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {A2502D10-2D75-4620-8A8B-73F39D5C1243} PDF Settings CS5 10.0.0.0 as it is already upgraded by the payload {84901376-1C55-4BD3-AD2C-F9BDB4449DAC} PDF Settings CS5 10.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {A2502D10-2D75-4620-8A8B-73F39D5C1243} PDF Settings CS5 10.0.0.0 as it is already upgraded by the payload {84901376-1C55-4BD3-AD2C-F9BDB4449DAC} PDF Settings CS5 10.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {E39A5ABD-516B-46F9-A042-694BBA6A4E08} Recommended Common Fonts Installation 1.0.0.0 as it is already upgraded by the payload {DE7C6FA1-AF75-48A8-B495-CFAD529BCC3D} Recommended Common Fonts Installation 2.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {CBDD7465-CE11-4A58-9497-C370B65923F1} Required Common Fonts Installation 1.0.0.0 as it is already upgraded by the payload {311CDC89-AC18-4344-9EC9-0225328C73D3} Required Common Fonts Installation 2.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 as it is already upgraded by the payload {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0
WARNING: DW031: Payload:{6A2E619B-E4AC-433B-A648-D458CE543A96} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {5C0FEBDA-5A0E-4FC8-91CB-229A4C1561E9} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{6A2E619B-E4AC-433B-A648-D458CE543A96} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {5C0FEBDA-5A0E-4FC8-91CB-229A4C1561E9} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
----------- Payload: {DEA79551-23E3-430A-9B15-B544479B7DB2} Flash Player 10.2.153.1 -----------
WARNING: DF009: Higher version plugin already exists at: /Library/Internet Plug-Ins/Flash Player.plugin(Seq 48)
WARNING: DF010: Not installing plugin to: /Library/Internet Plug-Ins/Flash Player.plugin(Seq 48)
----------- Payload: {4B4C871D-9C8A-4C8A-B92A-C37273D6CE7D} Adobe Fireworks CS5.1 11.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at /Volumes/CS5_5 Design Prm 1/Adobe CS5_5 Design Premium/payloads/AdobeFireworks11.1.0All/OEM(Seq 3960)
----------- Payload: {8AB04F7C-8AEF-4023-9CDB-F761E4ECF9CC} Adobe Fireworks CS5.1_AdobeFireworks11.1.0en_USLanguagePack 11.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at /Volumes/CS5_5 Design Prm 1/Adobe CS5_5 Design Premium/payloads/AdobeFireworks11.1.0en_USLanguagePack/OEM(Seq 86)
----------- Payload: {08EF22BC-43B2-4B4E-BA12-52B18F418F38} Adobe Photoshop CS5.1 Core 12.1.0.0 -----------
ERROR: DF006: The path "/Library/ScriptingAdditions/Adobe Unit Types.osax" already exists and is not a directory, Please rename or delete and retry(Seq 2751)
ERROR: DF016: Unable to create directory "/Library/ScriptingAdditions/Adobe Unit Types.osax/Contents" with mode 775(Seq 2751)
ERROR: DF006: The path "/Library/ScriptingAdditions/Adobe Unit Types.osax" already exists and is not a directory, cannot create path "/Library/ScriptingAdditions/Adobe Unit Types.osax/Contents",Please rename/delete "/Library/ScriptingAdditions/Adobe Unit Types.osax" and retry(Seq 2751)
ERROR: DW063: Command ARKCreateDirectoryCommand failed.(Seq 2751)
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Photoshop CS5.1 Core: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Photoshop CS5.1 English Language Pack_AdobePhotoshop12-en_US: Install failed

Lizhale the errors you have posted indicate that your file permissions have become compromised. In specific it would appear that your User account is failing to modify the /Library/ScriptingAdditions directory. Please see Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html for information on how to adjust your compromised file permissions.

Open CS4 doc in CS5 = Quit Unexpectedly, failed to recover, Untitled may be damaged

Hello Gods of Adobe InDesign,
Please help!
OSX 10.5.8, CS5 - Updated.
We have a number of documents in CS4 which are not opening in CS5… which is getting us very concerned. So far we have tried resetting InDesign CS5 preferences without luck. Save the CS4 document as a new file... without any luck.
Will try exporting to XML file in the morning….. If this works…. What is wrong with our CS4 doucments?
Details of what happens.............
1) Try to open the CS4 docuemnt..... The application InDesign quit unexpectedly.
http://i559.photobucket.com/albums/ss37/TonyHeslington/Mac%20-%20Adobe%20-%20In%20Design/I D1.png
2) Adobe InDesign automatic recovery failed the last time it tried to open the document “Untitled” Do you want to recover “Untitled” again? - Untitled….? What’s this?
http://i559.photobucket.com/albums/ss37/TonyHeslington/Mac%20-%20Adobe%20-%20In%20Design/I D2.png
3) Open anyway, why not.
http://i559.photobucket.com/albums/ss37/TonyHeslington/Mac%20-%20Adobe%20-%20In%20Design/I D3.png
4) The application InDesign quit unexpectedly.
http://i559.photobucket.com/albums/ss37/TonyHeslington/Mac%20-%20Adobe%20-%20In%20Design/I D4.png
5) CS4 opens no problem.
http://i559.photobucket.com/albums/ss37/TonyHeslington/Mac%20-%20Adobe%20-%20In%20Design/I D5.png
Your help is appreciated.
Tony Heslington

Yes we use Suitcase Fusion.
Prior to updaing to CS5 we had an older version of suitcase fusion 12.xxxx
When we upgraded to CS5 we also upgraded to the current version of Suitcase Fusion 3 & updated it.
No specific plugins come to mind.
Tony.

Illustrator CS5 Update "installation failed" error

Hello folks!
I need your help.
I am getting an "installation failed" on the AI CS5 15.02 Update. When I run the Adobe Support Advisor, it says: "The module found no issues to report for the selected log file."
Is anyone experiencing this?
Any suggestions?
I am using Mac OSX 10.6.6.

Thanks Mylenium. Here is my Log file.
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 3.0.122.0
OSX version: 10.6.6
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 177 miliseconds (0.177 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Users/billhdz/Library/Caches/Adobe/AAMUpdater/AdobeIllustratorCS5-15.0/15.0.2/AdobeIllus tratorCS5
Updating media info for: {AD7623FD-F90A-4181-A37C-63342ACC3FA7}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeIllustratorCS5
Path: /Users/billhdz/Library/Caches/Adobe/AAMUpdater/AdobeIllustratorCS5-15.0/15.0.2/AdobeIllus tratorCS5/payloads/AdobeIllustrator15-mul-231210154506/AdobeIllustrator15-mul-231210154506 .dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,3.0.122.0]
----------------- CreatePayloadSession: machine is x86 ---------------
[       0] Tue Mar 15 14:47:14 2011 INFO
______ Verify Dependency Subscribers ______
[       0] Tue Mar 15 14:47:19 2011 INFO
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {AD7623FD-F90A-4181-A37C-63342ACC3FA7} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul is: false
Action string for {AD7623FD-F90A-4181-A37C-63342ACC3FA7} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Applications
::START TIMER:: [System check :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}]
In InstallPreSystemCheckProc
Custom action return code: 0
:: END TIMER :: [System check :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}] took 3 miliseconds (0.003 seconds)
Payloads passed preflight validation.
Call PreSession Custom Hook
::START TIMER:: [Pre session :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}]
In InstallSessionOpenProc
Custom action return code: 0
:: END TIMER :: [Pre session :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}] took 0 miliseconds (0 seconds)
Calling the custom action code for pre-install for payload {AD7623FD-F90A-4181-A37C-63342ACC3FA7}
::START TIMER:: [Pre payload :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}]
In PrePayloadInstallProc
AIPFIX: Begin Hook
AIPFIX: Begin Checking File State
AIPFIX: Extracting Installdir
/Applications
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Plug-ins.localized/Extensions.localized/ArtStyle.aip/Contents/MacOS/ArtStyle
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
a62d3debec97b2aa02028fd49db9e187
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Plug-ins.localized/Extensions.localized/CharParaStyles.aip/Contents/MacOS/CharParaSty les
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
2fad26bdffe03427f3ccd19544a3b01c
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Plug-ins.localized/Extensions.localized/Layers Panel.aip/Contents/MacOS/Layers
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
[       0] Tue Mar 15 14:47:20 2011 INFO
66d6f312e98d01814583ff396dee363a
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/SVG File Format.aip/Contents/MacOS/SVG Format
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
ee2a605b62960376137b6fcadef0611e
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
70e0371729fa0a6a1172561c57914097
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: End Checking File State
AIPFIX: End Hook
Custom action return code: 0
:: END TIMER :: [Pre payload :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}] took 332 miliseconds (0.332 seconds)
::START TIMER:: [Payload Operation :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}]
[       1] Tue Mar 15 14:47:20 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
[       1] Tue Mar 15 14:47:21 2011 INFO
CustomizedPatch property not found in database
Beginning installation for payload at /private/tmp/.tempdir8QEJnRKe/Install.db
[       1] Tue Mar 15 14:47:22 2011 ERROR
15 Unable to locate file to patch at "/Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Required/Plug-ins/Rasterize.aip/Contents/Resources/de.lproj/InfoPlist.str ings"
15 Command ARKPatchCommand failed.
[       1] Tue Mar 15 14:47:22 2011 INFO
Completing installation for payload at /private/tmp/.tempdir8QEJnRKe/Install.db
[       1] Tue Mar 15 14:47:22 2011 ERROR
15 Unable to delete file at "/Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Required/Plug-ins/Rasterize.aip/Contents/Resources/de.lproj/InfoPlist.str ings"
15 Error rolling back command ARKPatchCommand
[       0] Tue Mar 15 14:47:23 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}] took 3039 miliseconds (3.039 seconds) DTR = 3.94867 KBPS (0.00385612 MBPS)
User specified overrideFile:
Calling the ROLLBACK custom action code for pre-install for payload {AD7623FD-F90A-4181-A37C-63342ACC3FA7} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul
::START TIMER:: [Pre payload :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}]
In PrePayloadInstallProc
AIPFIX: Begin Hook
AIPFIX: Begin Checking File State
AIPFIX: Extracting Installdir
/Applications
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Plug-ins.localized/Extensions.localized/ArtStyle.aip/Contents/MacOS/ArtStyle
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
a62d3debec97b2aa02028fd49db9e187
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Plug-ins.localized/Extensions.localized/CharParaStyles.aip/Contents/MacOS/CharParaSty les
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
2fad26bdffe03427f3ccd19544a3b01c
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Plug-ins.localized/Extensions.localized/Layers Panel.aip/Contents/MacOS/Layers
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
66d6f312e98d01814583ff396dee363a
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/SVG File Format.aip/Contents/MacOS/SVG Format
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
ee2a605b62960376137b6fcadef0611e
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
70e0371729fa0a6a1172561c57914097
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: End Checking File State
AIPFIX: End Hook
Custom action return code: 0
:: END TIMER :: [Pre payload :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}] took 335 miliseconds (0.335 seconds) DTR = 11.9403 KBPS (0.0116604 MBPS)
No operation. We're done:
Updating driver data - Action: Remove driver entry
Updating driver data successful. Driver entry was removed. ARP estimated size 0KB
[       0] Tue Mar 15 14:47:25 2011 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[       0] Tue Mar 15 14:47:25 2011 ERROR
The following payload errors were found during install:
- Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul: Install failed
[       0] Tue Mar 15 14:47:25 2011 INFO
Call PostSession Custom Hook
::START TIMER:: [Post session :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}]
In InstallSessionCloseProc
Custom action return code: 0
:: END TIMER :: [Post session :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}] took 0 miliseconds (0 seconds)
:: END TIMER :: [Total Timer] took 20362 miliseconds (20.362 seconds) DTR = 1.768 KBPS (0.00172656 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 6 error(s), 0 warning(s)
ERROR: 15 Unable to locate file to patch at "/Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Required/Plug-ins/Rasterize.aip/Contents/Resources/de.lproj/InfoPlist.str ings"
ERROR: 15 Command ARKPatchCommand failed.
ERROR: 15 Unable to delete file at "/Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Required/Plug-ins/Rasterize.aip/Contents/Resources/de.lproj/InfoPlist.str ings"
ERROR: 15 Error rolling back command ARKPatchCommand
ERROR: The following payload errors were found during install:
ERROR: - Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul: Install failed
Search the same string above to find when the error occured.
Exit Code: 7 - Unable to complete Silent workflow
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 3.0.122.0
OSX version: 10.6.6
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 959 miliseconds (0.959 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Users/billhdz/Library/Caches/Adobe/AAMUpdater/AdobeIllustratorCS5-15.0/15.0.2/AdobeIllus tratorCS5
Updating media info for: {AD7623FD-F90A-4181-A37C-63342ACC3FA7}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeIllustratorCS5
Path: /Users/billhdz/Library/Caches/Adobe/AAMUpdater/AdobeIllustratorCS5-15.0/15.0.2/AdobeIllus tratorCS5/payloads/AdobeIllustrator15-mul-231210154506/AdobeIllustrator15-mul-231210154506 .dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,3.0.122.0]
----------------- CreatePayloadSession: machine is x86 ---------------
[       0] Tue Mar 15 15:01:55 2011 INFO
______ Verify Dependency Subscribers ______
[       0] Tue Mar 15 15:02:02 2011 INFO
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
[       0] Tue Mar 15 15:02:03 2011 INFO
BEGIN Setting requested payload actions
Value returned on lookup of payload: {AD7623FD-F90A-4181-A37C-63342ACC3FA7} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul is: false
Action string for {AD7623FD-F90A-4181-A37C-63342ACC3FA7} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Applications
::START TIMER:: [System check :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}]
In InstallPreSystemCheckProc
Custom action return code: 0
:: END TIMER :: [System check :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}] took 44 miliseconds (0.044 seconds)
Payloads passed preflight validation.
Call PreSession Custom Hook
::START TIMER:: [Pre session :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}]
In InstallSessionOpenProc
Custom action return code: 0
:: END TIMER :: [Pre session :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}] took 0 miliseconds (0 seconds)
Calling the custom action code for pre-install for payload {AD7623FD-F90A-4181-A37C-63342ACC3FA7}
::START TIMER:: [Pre payload :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}]
In PrePayloadInstallProc
AIPFIX: Begin Hook
AIPFIX: Begin Checking File State
AIPFIX: Extracting Installdir
/Applications
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Plug-ins.localized/Extensions.localized/ArtStyle.aip/Contents/MacOS/ArtStyle
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
a62d3debec97b2aa02028fd49db9e187
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Plug-ins.localized/Extensions.localized/CharParaStyles.aip/Contents/MacOS/CharParaSty les
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
2fad26bdffe03427f3ccd19544a3b01c
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Plug-ins.localized/Extensions.localized/Layers Panel.aip/Contents/MacOS/Layers
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
66d6f312e98d01814583ff396dee363a
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/SVG File Format.aip/Contents/MacOS/SVG Format
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
ee2a605b62960376137b6fcadef0611e
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
70e0371729fa0a6a1172561c57914097
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: End Checking File State
AIPFIX: End Hook
Custom action return code: 0
:: END TIMER :: [Pre payload :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}] took 395 miliseconds (0.395 seconds) DTR = 10.1266 KBPS (0.00988924 MBPS)
::START TIMER:: [Payload Operation :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}]
[       1] Tue Mar 15 15:02:03 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
[       1] Tue Mar 15 15:02:05 2011 INFO
CustomizedPatch property not found in database
Beginning installation for payload at /private/tmp/.tempdir4LwLrwFg/Install.db
[       1] Tue Mar 15 15:02:06 2011 ERROR
15 Unable to locate file to patch at "/Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Required/Plug-ins/Rasterize.aip/Contents/Resources/de.lproj/InfoPlist.str ings"
15 Command ARKPatchCommand failed.
[       1] Tue Mar 15 15:02:06 2011 INFO
Completing installation for payload at /private/tmp/.tempdir4LwLrwFg/Install.db
[       1] Tue Mar 15 15:02:06 2011 ERROR
15 Unable to delete file at "/Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Required/Plug-ins/Rasterize.aip/Contents/Resources/de.lproj/InfoPlist.str ings"
15 Error rolling back command ARKPatchCommand
[       0] Tue Mar 15 15:02:06 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}] took 3027 miliseconds (3.027 seconds) DTR = 2.64288 KBPS (0.00258094 MBPS)
[       0] Tue Mar 15 15:02:07 2011 INFO
User specified overrideFile:
Calling the ROLLBACK custom action code for pre-install for payload {AD7623FD-F90A-4181-A37C-63342ACC3FA7} Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul
::START TIMER:: [Pre payload :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}]
In PrePayloadInstallProc
AIPFIX: Begin Hook
AIPFIX: Begin Checking File State
AIPFIX: Extracting Installdir
/Applications
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Plug-ins.localized/Extensions.localized/ArtStyle.aip/Contents/MacOS/ArtStyle
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
a62d3debec97b2aa02028fd49db9e187
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Plug-ins.localized/Extensions.localized/CharParaStyles.aip/Contents/MacOS/CharParaSty les
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
2fad26bdffe03427f3ccd19544a3b01c
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Plug-ins.localized/Extensions.localized/Layers Panel.aip/Contents/MacOS/Layers
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
66d6f312e98d01814583ff396dee363a
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Plug-ins.localized/Illustrator Formats.localized/SVG File Format.aip/Contents/MacOS/SVG Format
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
ee2a605b62960376137b6fcadef0611e
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: Checking File
/Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
AIPFIX: File Exists
AIPFIX: Begin MD5 Calculation
AIPFIX: Running command
70e0371729fa0a6a1172561c57914097
AIPFIX: End MD5 Calculation
AIPFIX: File did not match
AIPFIX: End Checking File State
AIPFIX: End Hook
Custom action return code: 0
:: END TIMER :: [Pre payload :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}] took 332 miliseconds (0.332 seconds) DTR = 12.0482 KBPS (0.0117658 MBPS)
[       0] Tue Mar 15 15:02:08 2011 INFO
No operation. We're done:
Updating driver data - Action: Remove driver entry
Updating driver data successful. Driver entry was removed. ARP estimated size 0KB
[       0] Tue Mar 15 15:02:10 2011 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[       0] Tue Mar 15 15:02:10 2011 ERROR
The following payload errors were found during install:
- Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul: Install failed
[       0] Tue Mar 15 15:02:10 2011 INFO
Call PostSession Custom Hook
::START TIMER:: [Post session :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}]
In InstallSessionCloseProc
Custom action return code: 0
:: END TIMER :: [Post session :{AD7623FD-F90A-4181-A37C-63342ACC3FA7}] took 0 miliseconds (0 seconds)
:: END TIMER :: [Total Timer] took 30749 miliseconds (30.749 seconds) DTR = 1.17077 KBPS (0.00114333 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 6 error(s), 0 warning(s)
ERROR: 15 Unable to locate file to patch at "/Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Required/Plug-ins/Rasterize.aip/Contents/Resources/de.lproj/InfoPlist.str ings"
ERROR: 15 Command ARKPatchCommand failed.
ERROR: 15 Unable to delete file at "/Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Required/Plug-ins/Rasterize.aip/Contents/Resources/de.lproj/InfoPlist.str ings"
ERROR: 15 Error rolling back command ARKPatchCommand
ERROR: The following payload errors were found during install:
ERROR: - Adobe Illustrator CS5_15.0.2_AdobeIllustrator15-mul: Install failed
Search the same string above to find when the error occured.
Exit Code: 7 - Unable to complete Silent workflow
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

My cs5 updates shown fail to update.

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