My CS5 will not update to Camera Raw 6.7.

When I run the updater, continue to get error saying my product does not have valid serial number.  Adobe says my version is registered.  What gives?

This link is for Creative Cloud products, but a lot of it would come under the heading of 'The bleeding obvious'.
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
This is more of a catch all CS5 trouble shoot guide
http://helpx.adobe.com/creative-suite/kb/troubleshoot-installation-cs5-cs5-5.html
Incidentally, and sorry if this also comes under bleeding obvious, but to restrict Google to where you want it to look, use the following syntax
site: http://forums.adobe.com/community/photoshop  followed be search parameters
If you have ever registered your CS5, you can log onto your Adobe account and check your serial number against the one you will find in 'My orders'.
But it might come down to phoning customer support, but make that your very last resort
Good luck, and please let us know what fixes it.

Similar Messages

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    Well, Jan, over the years I've helped many Mac users with this precise problem, and I even posted screen shots showing the path to the correct plug-in folder for ACR.  However, in your case all those images won't help and I won't be able to generate new ones for you for one simple reason: I do not use Mavericks and never will because my Mac Pro desktops cannot go above Lion, FORTUNATELY. Mavericks is still cr@p at this point.
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    Irgendwie vermute ich, daß Deutsch Deine Muttersprache ist. Oder irre ich mich?

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  • Can not update to Camera Raw 6.7

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    what error message(s) you receive,
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  • Elements 10 does not update the Camera RAW 6.6 file

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  • Photoshop cs5 will not update

    i am trying to update Photshop CS5 and the update continually fails.  For Adobe Bridge and Lightroom too
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    Hanoch

    Hello,
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  • CS5 will not Update!!!!!

    I have a brand new laptop that I have installed the CS5 Master Suite on.
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    Please Fix this ASAP!
    Several others are complaining of this issue here on the forum!
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    Hi Katmandu83,
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  • CS5 will not update on install on 2nd computer

    Hi to all,
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    The fact that you have been able to install and, I assume, activate to a second computer says that Adobe are OK with it, so it is just a matter of fixing the updates.  I know precious little about OSX, but this should help.
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  • When will Lightroom be updated with camera raw 8.7?

    Hi Folks,
    Can anyone tell me when LR will be updated with camera raw 8.7, containing support for the new Nikon D750 camera?
    Many thanks for any feedback

    Until you convert to DNG you wont be able to import the 750 NEFs into Lightroom.
    As I am a Windows user I'm not sure what you mean about Command R but to use the DNG convertor you need to download from the link and install it.
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  • Update to Camera Raw 7.0??

    There is a bug that seems to occur randomly when I go to edit in CS5 from LR4. 
    I get a window that asks me to update to Camera Raw 7.  There are a series of buttons re: 'how to proceed.'  After checking for an update, it's pretty clear that this is a LR4 issue. 
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    Chris

    Myke1954 wrote:
    Anthony,
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    Or are you saying that there will not be a Camera Raw 7.0 release before CS6 but there may an interim update to 6.6.
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    Myke
    Camera Raw 7.0 will be released when Photoshop CS6 is released, and will not be compatible with any previous versions of Photoshop.  That simply means that you would have to either upgrade or tell Lightroom not to display that message again.  Then it would be necessary to have Lightroom create a PSD or TIF image and pass that to Photoshop.  That method seems to work just fine.  That's how I was using Lightroom 3 with Photoshop CS3 before I upgraded my Photoshop.  And that's how I will use Lightroom 4 with Photoshop CS5 because I don't have any plans to upgrade.  I don't use Photoshop enough to justify another upgrade at this point.  Lightroom is what I use for practically all of my post processing.

  • .psd files dose not open with Camera Raw

    I noticed that if you have a ".psd" file  even if it is Flatten, it will not open in camera raw. I can easily save it to a Tiff or other formats and open it in camera raw, but I wonder why .psd file dose not open in camera raw
    Thanks

    Yes, Trevor, you can indeed opened a non-layered PSD in Adobe Camera Raw—at least in perpetual-license CS6 and earlier, I don't know about the Cash Cow subscription version 14.x which I'm not going anywhere near.
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