My ctrl button doesn't work with other keys

Hello: I am unable to use the ctrl+t (open new tab), ctrl+c or ctrl+v (copy/paste) among other ctrl commands while using firefox. I know that the ctrl key itself is not broken as I am able to use the ctrl+backspace and ctrl+forward (return to last page viewed) functions.
Many of the help sites I've seen focus on uninstalling the ask.com toolbar. I uninstalled ask.com toolbar once, and the ctrl key started working again. The problem came back within a week, however, and ask.com is not a factor anymore as it has already been uninstalled. What else can I do to fix this problem? Any advice would be appreciated.
I have already tried restarting firefox in safe mode, and this did not solve the problem.
J

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

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  • My ctrl button doesn't work with many other keys

    Hello: I am unable to use the ctrl+t (open new tab), ctrl+c or ctrl+v (copy/paste) among other ctrl commands while using firefox. I know that the ctrl key itself is not broken as I am able to use the ctrl+backspace and ctrl+forward (return to last page viewed) functions.
    Many of the help sites I've seen focus on uninstalling the ask.com toolbar. I uninstalled ask.com toolbar once, and the ctrl key started working again. The problem came back within a week, however, and ask.com is not a factor anymore as it has already been uninstalled. What else can I do to fix this problem? Any advice would be appreciated.
    J

    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    * Don't make any changes on the Safe mode start window.
    * https://support.mozilla.com/kb/Safe+Mode
    * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

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