My cursor vanishes when I run a film downloaded from iTunes Store, why?

I have noticed that under some, possibly graphics related, circumstances the cursor vanishes. The latest instance of this has been once a film has been selected from iTunes and it loads then starts to run. If I want to control anything, e.g. sound, access menu, cannot do it.
Is this Lion related, a fault re the Intel HD graphics, the NVIDIA GeForce GT330M card or what?
Has anyone else experienced this?
It has also happened running iWork apps and some other apps, so it may be graphics or memory related.

Hello sheeps7879,
On your iPod, head to Videos -> Video Settings and make sure the TV Out option is set to Off.
B-rock

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Error 50 or freeze when watching a movie while downloading from itunes store since version 10.6 (windows 7 64bit).

When I am downloading a tv show and try to play it at the same time, not matter the remaining time of the download, itunes stop the download with an error after a couple of minutes. (error 50.) Somethimes, it just freeze instead. I am able to resume the download and watch again till the next stop.
I have no problem just playing or just dowloading, only when doing both. I have this problem since version 10.6 only. This affect all my new downloads since then.
My first guest would be a hard drive saturation that can't handle the load. Maybe itunes stop downloading when the hard drive is too busy. But again, never had this problem before. It it was the case, the playing should stop, not the download !
My config is iunes 10.6.040, windows 7 64 bits.
Thanks for your help.

This has been happening on my Windows 7 64-bit computer as well same exact problem with the latest version of iTunes. It does look like they have some kind of bug in this new version where the downloading process just dies when it has to deal any I/O wait from file playback, really a bad bug as this is a core function of iTunes that shouldn't have gotten through the testing process. I have to say that iTunes is one of the buggiest pieces of software I have ever used in my entire life, all kinds of regressions and bugs with every update and they are on version 10.6.x ! Apple must have some poor developers in the iTunes team, hey guys put down the bong and chips and actually establish a standard continuous integration and testing process with good test coverage for iTunes! You shouldn't have regressions on such core functionalities especially with a software as mature as this, what's going on? Or is it that you've been instructed to make the software a crappy as possible for Windows so everyone goes to buy a Mac and OS X?
More bugs just off the top of my head in the latest iTunes 10.6.x:
- In the download screen when you double click to playback a movie while it is downloading, if you pause the movie the play button goes grey, you cannot start playing the paused movie again without quitting the movie and clicking to start it again from iTunes
- The next/prev chapter buttons during movie playback don't work at all anymore, they simply crash the movie, close the window and go back to iTunes
- Many times after getting the unknown error -50 or -39 because you tried to play a movie while it was downloading, when you go back to the download window to restart the download iTunes loses all the downloaded movie content it had it starts over for no apparent reason! Wonderful!
For a company that sells/rents really expensive movies and music you would expect a really high standard go into the software development process, apparently shareholders are more important than customers.

Is it possible to copy on a USBpen a film rented from iTunes Store?

Is it possible to copy on a USBpen a film rented from iTunes Store and watch it on a TV, for istance, by a Play Station or a TV decoder?

The only way to watch a movie rented from the iTunes Store on a TV is by connecting the renting device, Mac or iOS, to the TV, or to get and connect an Apple TV and move the rental there.
Regards.

When trying to make a purchase from itunes store, keep getting error code 42408. anybody else? know what that is?

When trying to make a purchase from itunes store, I keep getting an error code, 42408. I'm connected to the internet so I'm not sure why. Anyone else? What does this code mean?

This alert is often the result of an issue with verifying your billing.
Quit iTunes.
Open iTunes.
Test the issue.
If it persists, sign in to store.apple.com using your iTunes account
Click on Change account information
Modify or remove your credit card information.
Click Continue.
Test the issue.

HT1391 Where are film downloaded from iTunes stored on an iPad?

Where are film downloaded from iTunes stored on an iPad?

They should be in the Videos app :
If they don't show in there then are they hidden by a film age rating in Settings > General > Restrictions ?

Extremely slow download from Itunes store when on NAS

Hi All,
     Since the latest Itunes update 10.6 I've been experiencing extremely slow download from the store. Set up is as follows (with all the latest firmware and software upgrades done on everything)
     ITunes DB and XML locally stored on HDD
     Itunes Media Folder stored on NAS DNS-323
     DNS 323 NAS hardwired to network by 1000 Gb LAN Connection
     Cabled Internet connection at 60Mbps
There is no issue running Itunes from the NAS to MAC / APPLETV and other devices across the network wirelessly or hardwired, except when downloading purchases from the ITunes Store. One HD tv show takes 4 hours to download and averages 1Mbps speed.
     After running some test with various configuration it seems that the fact that the Downloads folder located within the ITunes Media folder (now stored on the NAS) is causing the poor download speed. When the Download folder is local on a HDD it's got no problem reaching 60Mbps.
     Unfortunately there is no way to tell ITunes to keep the Downloads folder local and the ITunes Media folder on NAS, it always stays within the Itunes Media folder no matter where this folder is located.
     Permitting Itunes to keep the Downloads folder locally while downloading files and transferring the files to the ITunes Media folder (wherever it's located) once it's fully downloaded might be the simple solution to this common problem.
     How about testing this out Apple!

I have some information to add to this. I've been seeing these problems for quite some time since I started downloading in HD. My library is rather large so I too decided to use another drive. My case is different though I have and extra 2 TB internal drive and my media folder is on it. This rules out all Wifi, network, or USB bottlenecks as a cause of the problem. I have noted a few oddities about this behavior and I will mention them here although I am not sure what they mean.
1. If I set up a long list of downloads it seems to crawl on all downloads. If I kill the "apple push" process the top two seem to speed up. I have to maintain the list and only enable two downloads at a time to get anywhere near reasonble speeds but this method is great for one or two downloads at a time.
2. I was curious about this problem after watching it download for hours on a 24MBPS connection for just a few shows. When I did yet another search I finally found this thread so I thought checking something out might be interesting. I set up some HD movies to download on my secondary system that only has one hard drive. Although not at full speed they began downloading much faster. Three movies are all downloading on the single drive system faster than the one alone on the system with the Itunes media folder on a different drive.
Both systems are hard wired to the internet.
Finding this thread made me very curious I was wondering if there would be a performance boost if I uninstalled Itunes, and re-installed it on the media drive. I really wanted that drive to be storage only but it makes me wonder if it would give different results or the same problem from not being on the OS drive.
Both systems are running Windows 7, and both are able to download streaming content, large files, or movies from other sites relatively instantly.

How do I set up Iphone 3gs to hit another Apple id when trying to download from Itunes store?

How do I setup my son's Iphone 3gs to hit my apple itunes store acct when he needs to buy music? Right now when he is trying to purchase from Itunes it is defaulting to his apple ID which is his gmail account. I've looked through settings but when I get to where I can change it to my apple id it prompts for a new password including a number. My apple id does not have a number in it. I must be in the wrong place. Help?

To change the Apple ID for purchases, go to Settings>Store>Apple ID, tap the ID show, sign out, sign back in using the ID you want to use.

Films downloaded from itunes impossible to open on ipad when not connected to wifi

Hi, I downloaded films from itunes directly on my ipad to view on plane. when on the plane the films did not open. A message appears "imposible to open" or in french "ouverture impossible". I had read that rebooting would work. It did work for one of the film. On the way back in the plane, the other movies were again not opening. Any clues?

Were these rentals from iTunes? If so, you must have an Internet connection in order to open them. You don't need connectivity the whole time you're playing the video, but it needs to authenticate your 24-hour rental window before starting to play.

When we download from iTunes store, our network grinds to a halt and iTunes is downloading at a snails pace.

Not really sure, but when we download content from itunes, our network grinds to a stop and iTunes is the culprit. Funny thing is that iTunes is only using a small percentage of the bandwith. If we quit iTunes, all goes back to normal. But if we leave itunes running, problem persists.
We have 10mb download speed, and 500Mb takes around 4hrs. Any ideas?

how old is your computer, what the ram in it?
if not the internet, it maybe the lion.
i used 2Gb mac on lion, its really slow down since upgrading to lion
i upgraded to 3Gb and things speed up a bit.
itunes still slow because its just has many heavy graphics.
i also cannot use Google Chrome for some reason, slower computer and makes my screen flickers heavily.
once i quit chrome, all works smoother.

Error when downloading from iTunes Store

I'm trying to download an album, and one of the tracks is a video. When that video tried to download, it gave an error 42003. It said to check network connectivity and try again. Did that, but still the error. What does this error mean? What can I do to fix it?

Disable any firewall, anti-virus, etc software you may have and try again. This includes most things by Norton, McAfee, and so on. Also, if you're connected wireless or through a router, try accessing the internet directly via your broadband modem.

Internal Hard drive dismounts when downloading from iTunes Store?

I am having an issue when I download content from the iTunes Store to my Mac Pro.
I have my Media Library on the second Internal Hard drive (an Hitachi). When I download content after a while -usually half-way through a download or after a few minutes if its large amount to data/content (App updates etc) -the second internal hard drive will dismount. Stopping the download and making the disk inaccessible.
The internal hard drive seems to be fine otherwise. It has plenty of space and I use it as a scratch disk for video editing HD content.
To re-mount the disk, I have to do a complete shut down, remove the hard disk (I check for dust/damage etc) and re-insert and re-start the system. If the systems down not pick up the hard drive the first time I try and again and it usually recognized then. I have tried using an external hard drive as well (not sure what make the hard disk is but its an iomega unit) and the same thing has happened.
As you can imagine this is very annoying. I hve a work around currently where I set-up a tempoary Media Libabry on my system disk and download anythin I want from iTunes and then manually move the content to the second drive-not ideal but it works. I have had this issue for a year- so I have been very patient and hoping it would get resolved through updates-as I am sure there ha to been other people with the same issue.
Can anyone help me identify where the problem is? Has anyone else experienced a similar issue? I am stumped and really not sure where to start.
Model Identifier:          MacPro3,1
Processor Name:          Quad-Core Intel Xeon
Processor Speed:          3 GHz
Ram: 4GB
Mac OS X 10.6.8
iTunes 10.5.2

Hello Nesquik,
Yes, I did notice it too. A lot of noise when downloading, It sure looks as if there is no buffer or not enough buffer. Going back in history when there was no smartdrive
I hope they can fix it, very annoying. Not only because of the noise, but I also get the feeling that my harddrive must be degrading. If you only could say that you want to download on a different location (choosing the SSD) and afterwards moving to the Media Folder on a normal harddrive.
Samsung 1Tb disk.

"Part of the file seems to be corrupted" when downloading from iTunes Store

I have suddenly started getting this issue. It has happened once before, but after 2 retries, it worked.
However, this time it refuses to work no matter how many retries, restarts, and reboots...
I have looked up the error it give me on my Downloads section of iTunes (error 8008) and the solution does not work.
http://support.apple.com/kb/TS3297
It acts like it can't make a connection to the server, making multiple retrys on the download, then gives me the error.
But, I can connect to the store with no issue...
This is VERY frustrating seeing how I can't see iTunes selling me a corrupt episode of a series I have already bought a season pass for...
I was hoping to watch it this evening, however that looks unlikely now...
Any help on this issue?

I have looked up the error it give me on my Downloads section of iTunes (error 8008) and the solution does not work.
http://support.apple.com/kb/TS3297
If you've had no joy with that, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not downloading properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

TS3694 error -39 leads to error -50 when downloading from itunes store and the download will not resume

I download a TV Show from itunes and usually as soon as it begins, it tells me that my TV Show is ready to watch and I can choose to "Play TV Show Now" or "Watch Later." I choose Play TV Show Now. Then after about 20 seconds of watching, and error message comes up with the error code -39. The download stopped and when I resume, it will download for 5 more seconds but then I get another error message with the code -50. I click the Resume button and it won't resume no matter how many times I click it. So I have to go to Music, iTunes, iTunes Media, Downloads, and delete the folder with the name of the TV Show that wouldn't work. Then i open iTunes again and Check for Downloads and it starts over downloading.
The errors only occur when I start playing the TV Show while its downloading. Its fine if I let it download.
How do I fix the errors?

That's not the issue (waiting for the download to complete). The issue is that the download never ever completes. The Computer says "Hey, you can watch your show," but then just a few moments have downloaded, and you get a "-50" error.
The published solution for the -50 error is to navigate to the wack place that itunes has decided to store your download (if you can find it) and delete the partial file and try again.
I have "tried again" 5 times now. It's not working.

HT4743 when I rent a movie on my computer from itunes store why can I not find it on my Apple tv for playback?

When I rent a movie from itunes library on my desktop it is not showing up under rented on my Apple tv? This has not happened before?. Can I rent or buy directly from Apple TV? I hope someone can answer this silly question.
Carol

Welcome to the Apple Community.
You can purchase or rent it direct from the Apple TV or from the computer. If you rent/purchase from the computer, it must fully download to the computer before it will show up under computers > rentals on the TV.

Error -3150 when downloading from iTunes Store

For the past several days since upgrading to iT8, when I've tried to download files from iTunes, it has errored out at some point of the download with error -3150. I got this error when downloading a 9MB podcast file, and also a 1.64GB HD tv show.
When I got it on the podcast, it reset all of the file's progress and started over. Thankfully, it did not do it with the TV show (which was 999MB through) or I would have been considerably more upset, but it did waste all the time I was using to download it. ADSL is terrible in the country I'm currently staying in, but it's all that's available to me.
In any case, I have not seen any mention of this error anywhere, and would appreciate knowing what it means, and more importantly, what Apple is doing about it.

Well, I guess that will have to do. Thanks for the heads up. It is a DSL connection, and there's not much that I can do about intermittent connections because cable/satellite is literally nonexistant in this country. However, Apple might want to consider revamping their file transfer protocols if this is going to be a standard problem - this would be in their best interest especially since they're going to be releasing the iPhone all over the world, and very few places have Internet speeds like USA and East Asia.

My cursor vanishes when I run a film downloaded from iTunes Store, why?

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