My curve 8520 unlocks itself

when I lock the keypad using the * key the phone unlocks itself when it goes into my belt holder How can I stop this happening?

Hello dandmgs,
Welcome to the forums.
To lock your device when it is put into a holster you can follow the below steps.
Lock your device when you insert it in the holster
On the Home screen or in a folder, click the Options icon.
Click Password.
Change the Lock Handheld Upon Holstering field to Yes.
Press the Menu key.
Click Save.
-SR
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Similar Messages

My Blackberry Curve 8520 turns itself off, lock and get a white screen.

Whenever I'm making a connection, it starts to give strange noises during the call and ends up shutting down completely. When I try to turn it on again, it starts loading the OS, when the progress bar loads halfway, he gets the white screen and locks up completely, making it impossible to use again. The Blackberry only back to work only when connected to the battery charger. I hope someone can help me! Thanks in advance. The text can be somewhat meaningless, because I'm from Brazil and translated using Google Translator.

Hi denisssilva94,
Welcome to the Support Community!
I would suggest first testing your BlackBerry® Curve™ 8520 smartphone with another battery to rule out any issue with the battery itself.
If you have the same issues when using another battery, please try to back up your data using the BlackBerry® Desktop Software and perform a clean reload of your BlackBerry® Device Software.
For further instructions, please see the following KB articles.
For Windows®: "How to perform a clean reload of the BlackBerry Device Software for Windows" http://bbry.lv/GI9beY
For Mac: "Perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software on a Mac computer" http://bbry.lv/J0UN1U
Please test to make sure the issue has been resolved before restoring any data from your backup file.
Hope this helps.
-FS
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Click Solution? for posts that have solved your issue(s)!

Curve 8520 unlock - unlocking code "ME-Code" required

Hi,
I have an old but working Curve 8520.
It was used as prepaid mobile in Germany. Now after 2years time, I can unlock the mobile officially by sending the IMEI Number and getting a 16 diget code back.
After entering the "new" SIM card Curve 8520 is now asking for a ME-CODE !!
I tlaked to the store people but nobody seems to able to help.
The unlock code i recieved seems not to be the ME-CODE to unlock my BB
Any feedback is more than welcome
Cheers from Germany
Best
Marco

Sorry, in 1o years of using a BlackBerry, unlocking my own devices and helping others, I have never heard of a "ME-Code".
I would suggest you contact your mobile provider and inquire.
Or, try another SIM card.
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BB Curve 9360 unlocks itself!

So yes, when I press the lock button, after 30seconds it unlocks itself.
If I have a password, it just lits up and tells me to enter the password.
What can I do?
This is my device info:
7.0 Bundle 1680(v7.0.0.353, platform 8.0.0.383)
Help?
Solved!
Go to Solution.

There are 2 kinds of locks for the 9360, check this link out:
http://docs.blackberry.com/en/smartphone_users/deliverables/33213/Lock_your_device_61_1475041_11.jsp
Does this help?
Please click the Thumbs Up icon if this comment has helped you!
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Curve 8520 keypad randomly unlocks

My wife has just started using a Curve 8520 and has had it for less than 1 month. In the past few days, they phone has started unlocking itself randomly. She's using the 'A' button to lock the keypad at which point the screen goes off (as I believe it should) and then after a minute or so, it unlocks itself and the screen comes back on.
Can anyone suggest something we might have missed, or a reason for this behaviour?
Cheers!
Solved!
Go to Solution.

Ok if it happens anymore then I'll talk you through a OS reload

BlackBerry Curve 8520 - in need of unlocking code

I want to unlock my BB Curve 8520, so that I can use it in Europe with a local sims card when
visiting family, etc.
Anybody any idea how to do that??
I asked ATT, but they told me I had to go to RIM to get this............ RIM says I have to to my carrier
to get this................
Thanks for quick responses!
Loekie Maddra
Solved!
Go to Solution.

Did you buy the device from AT&T? Do you have an account with them?
They should give you the unlock code for free, tell them you are traveling internationally and need it.
The local reps in the store likely can't help you. Call ATT direct.
There is no real VoIP for BlackBerrys yet, other than Google Voice.
and UMA calling which ATT does not offer.
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How do i kindly reset my MED 0 so that i can unlock my curve 8520

i have have mistakenly exceeded the 10 MED options giving to me to unlock my blackberry curve 8520. and the counter is now 0 MED. i kindly want to know how i can reset the counter. thank you.

Hi and Welcome to the Community!
Please see this helpful thread to start:
http://supportforums.blackberry.com/t5/General-BlackBerry-Functions-and/Unlocking-your-BlackBerry-Gu...
If you have used up all of your chances to enter the correct unlock code, there is nothing further you can do. Even if you happen to have now the correct code, it is useless. Only the factory can now (legally) unlock your BB. Typically, I've heard that the cost of having BlackBerry do this for you will be greater than the cost of just buying a new one. But, you are able to ask them...see here:
http://us.blackberry.com/support/programs/technical/incident.jsp
Note, however, that this process will start with a fee...
If you obtained your unlock code from somewhere but it was incorrect, your recourse could be with them -- however, they may well question why you exhausted all 10 attempts before contacting them.
If your BB was already MEP locked and you obtained it from a source that represented it as being able to be unlocked, then your recourse would be with the seller you obtained it from.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Curve 8520 no longer requests unlock password

Hi there,
I have had my Curve 8520 for almost 4 years now and today all of a sudden the password to unlock my device no longer appears. I am unsure as to why this has happened but does me no favors because now anyone can get into it. I have tried disabling it and re-enabling it but with no luck.
Solved!
Go to Solution.

OK thank you. Please understand that what I'm trying to do is properly understand your situation...if I misunderstand it, I could potentially give you incorrect advice, some of which could be quite catastrophic indeed. So my understanding of your actual and full situation is critical to preventing that from happening.
So something has changed on your BB to change how it was previously working. Since you are not on BES, it then typically would be Content Protection or Encryption...with those turned ON, you must have a device lock password assigned. Since you can't recall anything that changed, we will then first treat this as "random strange behavior"...
Anytime random strange behavior or sluggishness shows up, the first thing to try is a proper reboot:
With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Unlock my blackberry Curve 8520: Enter service provider mep code (0) left

Good afternoon,
A few days ago I bought a BB Curve 8520 from a friend but the phone says:
"enter service provider mep code (0) left"
Is it possible to fix this problem?
Regards,
Julian

Someone tried too many bad attempts to enter an unlock code in the device.
After the ten attempts have been used, you must get RIM to unlock the device.
There are two routes, and only two, to achieve this.
* IF your device is in warranty, contact your service provider technical support. Tell them you have this issue which needs to be escalated to RIM level customer support. I'll warn you that most carrier technical support people will first assume and think you are referring to a device security unlock, and you will need to convince them otherwise and explain clearly what you need. THEY will not be able to help you because the carriers themselves cannot unlock a device which has had the MEP code attempts depleted, and should (and you will need to ask) to have the case escalated to RIM level tech support.
* If your device is out of warranty, contact RIM direct. See the Contact Us information from the website: http://ca.blackberry.com/contact/ The options you want to select to speak to BlackBerry Customer Care are 3 (for inquiries, orders, billing, e-RMA etc) then 5 (e-RMA and Out of Warranty).
Make sense? Good luck.
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Unlock blackberry curve 8520

i have a black berry curve 8520 and it is locked on a network (mobinil egy) so when i tried to unlock it i go to
advanced option ===> sim card then i write "MEPD" it shows the information then when i write "MEP2" it dosen't ask me to enter the code
so i want to know if i can fix that ?
and if there are any other ways to unlock it please tell me about them?
and what is the latest software version for my device ?
and if i installed a soft ware will it be unlocked?

hossam55 wrote:
i have a black berry curve 8520 and it is locked on a network (mobinil egy) so when i tried to unlock it i go to
advanced option ===> sim card then i write "MEPD" it shows the information then when i write "MEP2" it dosen't ask me to enter the code
so i want to know if i can fix that ?
and if there are any other ways to unlock it please tell me about them?
Hi and Welcome to the Community!
There is only one legal way to unlock a BB...refer:
http://supportforums.blackberry.com/t5/General-BlackBerry-Functions-and/Unlocking-your-BlackBerry-Gu...
If you have used up all of your chances to enter the correct unlock code, there is nothing further you can do. Even if you happen to have now the correct code, it is useless. Only the factory can now (legally) unlock your BB. Typically, I've heard that the cost of having RIM do this for you will be greater than the cost of just buying a new one. But, you are able to ask them...see here:
http://us.blackberry.com/support/programs/technical/incident.jsp
Note, however, that this process will start with a fee...
If you obtained your unlock code from somewhere but it was incorrect, your recourse could be with them -- however, they may well question why you exhausted all 10 attempts before contacting them.
If your BB was already MEP locked and you obtained it from a source that represented it as being able to be unlocked, then your recourse would be with the seller you obtained it from.
hossam55 wrote:
and what is the latest software version for my device ?
Please refer to this official download portal as you proceed. It is sorted first by carrier -- so if all you want are the OS levels your carrier supports, your search will be quick. However, some carriers are much slower than others to release updates. To truly seek out the most up-to-date OS package for your BB, you must dig through and find all carriers that support your specific model BB, and then compare the OS levels that they support.
http://us.blackberry.com/support/downloads/download_sites.jsp
hossam55 wrote:
and if i installed a soft ware will it be unlocked?
If your BB is properly unlocked, there is no (legal) software you can install that would re-lock it. Likewise, there is no (legal) software you can install to unlock it. Only the above procedure or the BlackBerry factory can do that (legally).
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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PIN: C0001B7B4 Display/Scan Bar Code
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My Blackberry Curve 8520 Keeps Shutting Itself Off...

Moderators, I really need your help.
My Blackberry Curve 8520 Keeps Shutting Itself Off after my power supply got damaged (the cord was cut open and the two small cables were touching each other causing it to spark a little). Now I turn it on and just 5 to 10 seconds later it shuts itself off everytime. The media card is damaged too. Last night I charged its batteries and 5 minutes ago it was already drained. I dont want to lose my contacts, notes or BBM contacts.
Please at least help me diagnose the problem.

Hi dalstongirl
Have you already sent your BlackBerry in for service? If not, I would advise checking for any software updates by plugging in your BlackBerry to your PC and going to www.blackberry.com/update
Thanks
-CptS
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My blackberry curve 8520 lock!

hi everyone! i have a blackberry burce 8520 in black and i really want to know how i can change my mute/play key on the top of my phone, to lock and unlock my phone? could someone help mee thanks!

Hi denisssilva94,
Welcome to the Support Community!
I would suggest first testing your BlackBerry® Curve™ 8520 smartphone with another battery to rule out any issue with the battery itself.
If you have the same issues when using another battery, please try to back up your data using the BlackBerry® Desktop Software and perform a clean reload of your BlackBerry® Device Software.
For further instructions, please see the following KB articles.
For Windows®: "How to perform a clean reload of the BlackBerry Device Software for Windows" http://bbry.lv/GI9beY
For Mac: "Perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software on a Mac computer" http://bbry.lv/J0UN1U
Please test to make sure the issue has been resolved before restoring any data from your backup file.
Hope this helps.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Problems Setting up Email on Curve 8520

I'm not able to set-up email on my new curve 8520. I know that other people have posted about it before, but I still can't seem to get it working!
I have BIS and have already created a Blackberry ID. Whenever I go to email setup, the only option I'm presented with is "I want to create or add an email address" and when I click next it says "After you click Next teh Blackberry Internet Service setup application opens. After you finish setting up yruo email press the menu key and click close". On the next page , I'm asked for my username and password, and when I fill it in, I always get:
"The information you provided is incorrect. Retype your user name and pasword."
I know that my username and password are correct, as I've double checked them in BlackBerry App World, so the issue has to be coming from somewhere else.
I've contacted Vodafone several times, and RIM but no one has been able to give me a solution for this. Any help would be greatly appreciated!

heathermac wrote:
I know that my username and password are correct, as I've double checked them in BlackBerry App World, so the issue has to be coming from somewhere else.
Heathermac, the username and password for setting up your email on your BIS account is NOT the same as your BlackBerryID... two very different and totally separate things.
You might want to make your BIS login the same as your BlackBerryID, that would be convenient and a good idea, but they are not the same. They are set up differently, and one does not carry over to the other.
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Curve 8520 won't turn on all the way, please help!

I have a blackberry curve 8520, i bought it last month sometime.
I woke up yesterday morning and the balckberry was off, and would not switch on after i pushed down the ON button. So I charged it for a while, and still, it wouldnt switch on. Then, i took it off charge, took out the battery put the battery back in and it rebooted. The loading bar went right to the end, and the logo of my service provider appeared. And that's when it stopped loading. All that will show is the logo, it wont turn off, unless i take the battery out again.
I had downloaded an app the night before it stopped working off appworld, could that have affected it? I tried to link it to my computer, but it wont let me remove or add applications.
I did take out the battery for hours, and the SD card. It still wiil only turn on until my service provider's logo.
PLEASE HELP! Any advice would be helpful.
Solved!
Go to Solution.

1) Make sure you have Blackberry Desktop Manager installed.
http://na.blackberry.com/eng/services/desktop/
2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.
NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads
Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
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In my BlackBerry Curve 8520 any application is not working

Hello..
My name is Hamza Qureshi. I am using blackberry curve 8520.
My service provider is Airtel Prepaid.I am facing some problems when i am using 2g plan in my curve 8520 then except browser not a single application is not working like (whatapp, wechat, line, operamine browser) not a single 1. May i know the reason?
I had reset my phone last month and from that point of time i m facing the same problem infact the wifi is also not working, when I connected my phone with the wifi of my home is shows that its connected but its not working.
I thought the problem is that my blackberry id and bis plan is not activated in then i recharge it for 1 week and create by bb id and that particular period of 1 week I downloaded the application but after that I am facing the same problem so can any one help me in this.
Right now i am using 2g plan but except browser nothing is working not a single application nor a wifi.
please help me I wanted to use these app on 2g plan not on BB plan or airtel.
So kindly provide me a proper resolution regarding my query.
I am requesting with warm warm warm regards

Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?
You must, in order to get the RIM push email functions you are looking for, as well as additional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.
So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.
Good luck.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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My curve 8520 unlocks itself

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