My Curve doesn't play mp3. Help.

So, I have a Curve 8520 (I bought it a few weeks ago). I tried to play my mp3 files today and it won't work. It says that it can't play the media and an "error" has occured. It plays on my laptop but when I play it on my Curve, it doesn't work. I formatted it and put the files back but it just won't work. Please help me.

Hi and welcome to the forums!
Try reading these tips in the user manual regarding media file requirements.
Thanks,
Bifocals
BlackBerry Curve 8520 Smartphone_User Guide
"I cannot play a song or video on a web page
Your BlackBerry® device might not support the size or file format of the song or video file.
I cannot open media files
Try performing the following actions:
• If you are trying to open a media file on your BlackBerry® device and your device is connected to your computer, disconnect your device
from the computer or turn off mass storage mode.
• If you are trying to open a media file on your computer using mass storage mode, verify that you have closed the media manager tool
of the BlackBerry® Desktop Manager.
• If you are trying to open a media file on your computer using the media manager tool of the BlackBerry Desktop Manager, verify that
mass storage mode is turned off on your device.
• If you encrypted the media files on your media card using an encryption key that your device generated and you are trying to open an
encrypted media file using your computer or a device other than the BlackBerry device that you used to encrypt the file, insert the
media card into the BlackBerry device that you used to encrypt the file. In the memory options, change the Encryption Mode field to
None or Security Password."
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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My Curve doesn't play mp3. Help.

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