My dashboard doesn't load...any suggestions?

I have internet connectivity but my dashboard doesn't load.  Also having trouble downloading software update.  Not sure what to try next?

It's a miracle! I found your comment, immediately logged in, dragged 2 fingers up in a vertical swipe on the trackpad while holding down the control key and ... it worked! I can't thank you enough for posting your remark to Serrucho. Never underestimate how little some of us know.
What would changing the resolution have done? Thought about it, but didn't think it was related and if I changed it it would only have made matters worse.
Mille grazie.

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