My daughter accidentally purchased something on itunes, how can I reverse this?
My daughter accidently purchased something on her ipod thru an application, how can I reverse this?
You cannot.
You could try contacting the developer.
Similar Messages
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My daughter accidentally purchased something from an in app purchase, I haven't got the £2.99 in my account until tuesday, and do not want the in app purchase, my account wont log in now even to download free apps. How do I get my account to log in again and function properly, I shouldn't have to wait until I have a meagre £2.99 in my account again do I because I need the app store for other apps etc and updating, even if it is only 3 days I want my account back, I do not want nor did I give permission for the in-app purchase and would be happy for it to be returned/credited back so I can have MY account available for my IPhone.
Please can someone give me more information or let me know how else I can get my account working again, before pay day on tuesday.
Much appreciated, Paddy.
<Email Edited by Host>Hello paddyliverpool,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Refund is an option.
Best of luck,
Mario -
I can't find half of my purchased movies in itunes how can i retrieve them?
i can't find half of my purchased movies in itunes how can i retrieve them?
Go to the iTunes Store, log into your account, and click the Purchases link under the Quick Links. From there you should be able to re-download some or all of your purchased content. Note that not all content has been licensed for re-downloading in all countries at this time; you can see what content you can download here:
http://support.apple.com/kb/HT5085
In addition, not all movie students have agreed, and not all movies are available from those studios that have, even in countries where movies are in general available.
For more information, see:
http://support.apple.com/kb/ht2519
Regards. -
I have a new i phone and for some reason it has picked up a wrong apple ID in the App Store, its OK in ITunes how can i correct this?
The Apple ID for future purchases is in Settings>Store>Apple ID. However, apps have to be updated using the Apple ID used to originally purchase them. This can't be changed. If the App store is asking you to provide a password for a different Apple ID when you are updating apps, it's because this ID was used to purchase it originally.
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The hotmail address i use for my apple ID was hacked and i no longer have access to it, this is stopping me from accessing any of my icloud or itunes. how can i fix this?
Thanks, I appreciate the help. I think this is one of the problems Apple is creating by changing the OS so often. I had fomer colleagues at [a major aerospace contractor] who told me that so many original files were ultimately lost because of the deadly change in the "Save As" operation that they are now afraid of every OS update. Apple has badly damaged their support base with that very prominent company (they won't update now until they've fully examined and understand changes in the pre-conditioned nature of OS computer functions), and they are a whole lot less enthaled with Mac-related equipment/software. Can't blame them, I too used orginal files that way (as easy-to-use templates), and lost some important files before I realized what was happening (to late to revert). Companies should not have to retrain employees each time an OS gets an update, it's can be very expensive several different ways. They learned a painful lesson with that one. And because I'm now retired and don't use multiple devices, I need iCloud like I need a hole in the head... but I'm told there's no way to keep Apple out of my computer. Fortunately, because of major problems when initially installing Mountain Lion, one hold-over of the hardware/software damage I experienced was that iCloud can no longer access my computer even though everything else is working fine again. That was the only "good luck" I had as a result of that expensive nightmare.
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so i got ios 7 in beta on my ipod touch, now several months later, it says my ipod touch needs to be activated. it wont activate over wifi or when connected to itunes. how can i fix this?
You say you have iOS 7 beta. If you are a developer you have access to the private OS 7 developer's forum
iOS 7 Developer forum- Apple Developer
Otherwise you are on your own since you have a bootleg copy
PSA: iOS 7 If you're not a developer, don't install developer betas on your iPhone | TUAW - The Unofficial Apple Weblog -
I plug in my iphone to my computer and it doesnt do anything- doesnt charge on the computer or connect to itunes. how can i fix this?
http://support.apple.com/kb/TS1538
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After putting my iPad onto airplane mode it won't let me access apps without connecting to iTunes but it won't let me connect to iTunes how can I resolve this?
Try "Pacifist"!
Pacifist is an application for Mac OS X that opens up .pkg installer packages, .dmg disk images, .zip, .tar, .tar.gz, .tar.bz2, .pax, and .xar archives, and more, and lets you install individual files out of them. This is useful if you need to install just one file out of a package instead of the entire package -
Hey i have my iphone is not synching with itune, how can i solve this problem..
Hey my iphone is not synching with itune, how can i solve this problem?
It can sync with a 32-bit, so long as you have the correct version of iTunes installed. I'm assuming that you are referring to a Windows based computer, so check out this support document regarding the device not being recognized by Windows. http://support.apple.com/kb/TS1538
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i have the error (-42110) when i lunch the itunes how can i remove this error .. thanks
Try the following user tip:
iTunes for Windows 11.0.2.25 and 11.0.2.26: "Unknown error -42110" messages when launching iTunes -
the airplay icon doesnt appear on my new iphone 4S nor does it on my ipad 2 or in itunes, how can i fix this?
cause i got an apple tv pretty much to mirror my phone and ipad to my tv so i really need this to workit only appear when the appletv is not suspented
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I use internode and imap. When the ipad deletes emails it also removes them from the mac. How can I reverse this so the mac is the master and the ipad is the slave?
Thanks for the info. - I now know that deletion works both ways!! - (unlike POP where emails deleted from the ipad also deleted them from the mac even before I could read them, whereas emails deleted from the mac were not removed from the ipad!!! - ie. the ipad was the master over the mac - the slave). Prior to changing to imap I used to transfer all nongarbage emails from inbox to mailboxes before my husband could ask if he could delete emails on his ipad. I have noticed however if you do this in imap, they are removed from the inbox on the ipad as well (this did not happen with POP). So we still have to check but the number is less so we like imap better than POP.
Thank again -
I was trying to open a file, the box came up saying that windows could not open the file and choose another program to open the file, I chose reader as it was the first option offered. Reader could not open the file either but when I closed the file I fount that nearly all the desktop icons had changed to reader icons and when I tried to open them a box comes up advising that reader cannot open that file. The only way that I can open my apps is to uninstall reader. When I uninstall reader the Icons return to normal. As soon as I re install reader all my icons change back to reader icons. How can I reverse this?
See http://helpx.adobe.com/acrobat/kb/application-file-icons-change-acrobat.html
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I purchased an apple gift card, but i am not having any success adding the money to my itunes account or apple account so i can purchase music or apps, how can i do this
If you bought an Apple gift card, then you cannot use it in the iTunes store. You can only use it in the Apple store for hardware.
You would need an iTunes gift card to buy anything in iTunes -
I have 2 computers a dell and a mac. I would like to use itunes on both computers. How can I do this. I want to be able to purchase and use my libraries on both computers. Please help and thank you.
Home sharing might be worth trying with that:
Understanding Home Sharing
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