My daughter cant remember her passcode, and she has never synced it.  Is there any way to restore without losing all the apps and music?

My daughter can't remember her passcode, and she has never synced it.  Is there any way to restore it without losing all the apps and music that were downloaded?

If you can't remember the Passcode, you need to restore the device from the computer it was last synced with.
Follow the instructions for putting the device in recovery mode >  iPhone and iPod touch: Unable to update or restore
If you are a resident of the U.S., have iTunes 10.3 or later installed, and iOS 4.3.3 or later, can re download iTunes purchases for free.
So retore the iPod, then re download the iTunes media.
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Similar Messages

  • HT1420 I just bought my cousin's ipod, and I want to update it on my computer.  However, it needs authorization from his account to keep all the apps, and he's already authorized it on 5 computers.  How can I update this ipod without losing all the apps?

    I just bought my cousin's ipod, and I want to update it on my computer.  However, it needs authorization from his account to keep all the apps, and he's already authorized it on 5 computers.  How can I update this ipod without losing all the apps?

    You cannot use someone else's apps without violating the license agreement. The apps are tied to the owner (via Apple ID). The right thing to do would be to update and start fresh.

  • Someone disabled my iPod, I know my passcode but it says I have to connect to iTunes. The computer that has all my data backed up on it is not currently working. Is there a way to restore without losing everything?

    My iPod 5 has been disabled and I am wondering if I can restore it without losing everything.

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:                                                             
    iTunes: Restoring iOS software
    You may be able to get some data from the restored iPod by:
    How to perform iPad recovery for photos, videos
    Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official     
    http://www.amacsoft.com/ipod-data-recovery.html
      iPod recovery software to restore lost music files
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:                         
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • My daughter cant remember her passcode what do i do?

    My seven year old has put a passcode in her ipod touch and now cant remember what she used help

    What to Do If You've Forgotten Your iPhone's Passcode
    If You Are Locked Out Or Have Forgotten Your Passcode or Just Need to Restore Your Device
      1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
      2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
      3. iOS- Understanding passcodes
         If you have forgotten your Restrictions code, then follow the instructions
         below but DO NOT restore any previous backup. If you do then you will
         simply be restoring the old Restrictions code you have forgotten. This
         same warning applies if you need to restore a clean system.
    A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
    If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
         5. Select the Restore option.
         6. When prompted to back up your settings before restoring, select the
              Back Up option. If you have just backed up the device, it is not necessary
              to create another.
         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
             you should not have to worry about restoring your iOS device).
         8. When the restore process has completed, the device restarts and displays the Apple
             logo while starting up:
               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
              to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
              iOS, keep your device connected until the "Connect to iTunes" screen goes away or
              you see "iPhone is activated."
         9. The final step is to restore your device from a previous backup. If you do not have a
              backup to restore, then restore as New.
    If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New.
    Placing your device into recovery mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
           other end of the cable connected to your computer's USB port.
       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the screen pictured below,
           let the device charge for at least ten minutes to ensure that the battery has some
           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • I have an existing Apple Account but my brother and my parents are using it. Is there any way that i can transfer all the music purchases to a new apple account (once created, of course)

    My parents and my brother are using my apple id. They are using my cloud and my money. I want to create a new Apple ID. But if i do, is there anyway to transfer purchases such as music to my apple device which will have a different Apple ID than the one i purchased them with. Please help
    Thank you :)

    No, all content that you download from the store is tied to the account that downloaded it, it can't be transferred to another account

  • We have down loaded latest software for the ipod touch and now can't open up any Apps previously held on the Ipod touch. please advise how we can restore this without losing all the apps??

     

    You can transfer iTunes purchases to the computer by:
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    You can transfer other stuff by using the third-part programs discussed in this previous discussion:
    Best iPod to PC
    If you previously synced to another computer and do not have the backup files you will lose your app data.  You will have to restore to factory defaults/new iPod and then sync to the new computer.

  • HT201210 my daughter  cant remember her ipod password

    How can I reset the password when daughter cant remember her password?

    Connect the iOS device to your computer and restore via iTunes. Place the iOS device in Recovery Mode if necessary to allow the restore.
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the iPod backup that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • HT201365 My wife can't remember her passcode and now it says it is disabled! What to do?

    My wife can't remember her passcode and it says her phone is disabled! How do I bypass the passcode

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • My daughter did factory reset on 4 s and lost her notes.  Important stuff in notes. Is there any way she can get them back?

    My daughter did factory reset on 4 s and lost her notes.  Important stuff in notes. Is there any way she can get them back?

    Did she do a backup first? Did she have iCloud backup turned on?

  • I forgot my password for my iphone 4 and it is now disabled. I am trying to restore it through itunes, but it say I have to put my passcode into my phone first. Is there a way to restore without using my passcode?

    I forgot my password for my iphone 4 and it is now disabled. I am trying to restore it through itunes, but it say I have to put my passcode into my phone first. Is there a way to restore without using my passcode?

    The instructions are in that link. Just follow them VERY CAREFULLY. Especially the part about:
    Turn off your device and leave it off.
    Plug in your device's USB cable to a computer with iTunes. [but DON'T connect it to the iPhone yet]
    Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
    When you see the iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
    When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
    Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.

  • My husband got a new ipad and set up his apple id without looking into the implications of that.  Now I want to sync this ipad with our itunes so we can access it on here, but our itunes has a different apple id.  Any way to do this?

    My husband got a new ipad and set up his own apple id without looking into the implications of that.  Now I want to sync this ipad with our itunes so we can access it on here, but our itunes has a different apple id.  Any way to do this?

    You should be able to accept this message, it will cause existing music, photos (not camera roll) and videos (also excluding those in camera roll) to be removed and replaced with those from this computer. All other user data on the iPad will be unaffected.

  • HT204266 I erase all application of my iphone 4 with erase restore and now it's in restore mode. Now is there any way to restore my iphone without backup. Please help me. I have no need my previous file i just want my i phone ok and work smoothly as new p

    Hi,
    I erase all application of my iphone 4 with erase restore without any backup & i also lose the product serial number. Now it's in restore mode. Now is there any way to restore my iphone without backup. Please help me. I have no need my previous file I just want my iphone4 ok and work smoothly as like new ipone justlike i bought it at first time. I can't restore it. So Please help me to solv this proble.

    See Here  > without the Backup  >  http://support.apple.com/kb/HT4137

  • Is there a way to transfer or copy all my apps to another iPad with a different account? I was required in my job to use the one at work, but I would like to also see my current set ups and apps as in my personal one. Thank you so much!

    Is there a way to transfer or copy all my apps to another iPad with a different account? I was required in my job to use the one at work, but I would like to also see my current set ups and apps as in my personal one. Thank you so much!

    What I suggest is that you try to pair your apple ID with you company ipad and see if it works.
    Here is why::
    I believe that the Apple rules let you. They are something like:
    -- for a shared iDevice, you may put the app on one device
    -- for a device you use exclisively, you may put the app on five (or some number) of iDevices
    I'm not lawyer, so how you interpred this is a question.
    Now, you need to figure out how to do this.
    In the past at least, apple used this terminalogy.
        Personal
        Institution
        Layered. combines personal & institution.
    It depends on how your company has configured the iPad.
    I have read where you can have upto three apple id per device.

  • I've been using my mom's iTunes account for years but now I want to switch to another account. How can I do this without losing all of my pictures, music, and apps?

    I've been using my mom's iTunes account for years but now I want to switch to another account. How can I do this without losing all of my pictures, music, and apps?

    Follow the steps in wjosten's post here: https://discussions.apple.com/message/13356770#13356770 (for Windows, substitute Outlook in step 2).

  • After getting a malware, my Firefox stopped opening. Is there any way to restore it without losing my passwords, settings, and especially favorite?

    <blockquote>Locking duplicate thread.<br>
    Please continue here: [[/questions/934304]]</blockquote>
    Recently my computer was infected by a malware that deleted some DLLs and damaged Firefox, Opera and Google programs.
    The other two browsers I reinstalled without any problems. But Firefox is my primary browser and I'm afraid of losing all my information.
    Is there any way to restore it without losing my passwords, settings, and especially favorite?

    cor-el posted a reply to your question here: https://support.mozilla.org/en-US/questions/934304

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