My daughter changed her info and forgot, we cannot create a new icloud account?

We set up our daughters icloud info. She changed it and then forgot. We cannot recover her information. Now we can't create a new account because our device doesn't qualify for a new icloud account? Help please??.....

Create the acount on a device that allows creating an account
icloud: The maximum number of free...: Apple Support Communities
Try recovering use of the existing account. See:
https://www.apple.com/support/icloud/account/

Similar Messages

  • I have been using icloud for itunes and aps purchases, but now I would like to create a new icloud account so that my calendars sync without having to plug in ... how do I do this, as my phone won't let me change the icloud account

    My husband and I have been using our iCloud account for music and ap purchases only.  I have decided that i would like to now create a new icloud account so that i can sync my calendar and contacts.  I read about doing this online and it looks simple and easy ... and yet, when i go to switch it on my iphone, there is only 1 place for an icloud account (our shared account) and it is greyed out so that I cannot change it.  How do I do this?

    Whenever a menu choice is grayed out, that is because you have Restrictions turned on in Settings.  Be sure to turn it off.
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    To create a new icloud account, go to
    http://www.apple.com/icloud/setup/
    Then go to Settings>icloud and scroll to the bottom of the screen and tap Delete Account.  (have restrictions turned off)  That will disconnect the device from the account but will not delete data in icloud or other devices.  Then sign in using the new ID.

  • HT1212 My daughter changed her passcode and can't remember it.  We had not done a back-up in a while so I'm not sure what to do.  Should I restore the factory settings?

    My daughter changed her passcode and can't remember it.  We had not done a back-up in a while so I'm not sure what to do.  Should I restore the factory settings?

    1)  Connect to iTunes on the computer you usually Sync with and Restore
    http://support.apple.com/kb/HT1414
    2)  If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808
    Note on Recovery Mode.
    You may need to try this More than Once...
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    Restore from Backup  >  http://support.apple.com/kb/ht1766
    Make sure you have the Latest Version of iTunes (v11) Installed on your computer
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  • HT201413 my daughter changed her password and cant remember it and now the ipod is diasbled what should i do

    my daughter changed her password and cant remember it and now the ipod is diasbled what should i do

    Providing she regularly synced her iPod, her purchases should be in her iTunes library. If this is the case, then you can simply reset her iPod and put all of her data back on it although I don't know if this works with apps. If she synced it before she reset the pass word then you can stop the auto sync, restore, and put the back up on it. If all else falls, iTunes and the App store remember purchases so you can't buy the same thing twice, well at least I haven't. I hope you find this helpful, and good luck getting her iPod back into usable condition.

  • When we purchased our mac two years ago, we set up the iCloud account.  this past winter I created a new iCloud account thinking I was changing it.  I now cannot access anything on the old iCloud acct and my computer hasn't been backed up either in awhile

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    Well, you can go to Manage your Apple ID and change the password if you can answer the Security Questions:
    Apple - My Apple ID
    If you cannot remember the Security Questions you can contact iTunes Support to reset them for you:
    New iTunes Support - US and ww
    Once you get your password reset and you can access your account info on Manage your Apple ID, you can change your ID. You won't be able to use the same email address that you are using for the new ID unless you change that one to something else. But, if you can get back into your old ID and change it to a new email address, then you can go on using that old ID, and just manually move the iCloud stuff you added to your new ID back onto the old one. Most of the stuff (like Contacts, Calendar, Notes) can be added by logging onto https://www.icloud.com on your Mac and doing it that way (it is a lot simpler when you have an actual keyboard in my opinion)
    Hope this helps you to sort out the two ID business. If you have any questions, please post back!
    Cheers,
    GB

  • My friend wanted to create a new iCloud account that was different to  her iTunes and app one when she deleted her iCloud account that was the same as her iTunes it won't let her log into her iTunes one now

    My friend wanted to create a new iCloud account that was different to  her iTunes and app one when she deleted her iCloud account that was the same as her iTunes it won't let her log into her iTunes one now what can I do to fix it she has paid or apps and songs and of she makes another account everything will be lost.
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    Ah thanks Razmee however there is NO option to delete the iCloud account in settings!

  • How can I create a new iCloud account and transfer my apps?

    I'm sharing an iCloud and iTunes account and want to have my own. Can I create a new iCloud account and transfer my contact list? If I keep the existing iTunes account with the new iCloud acct, can I reload my apps without purchasing them again? I understand I can create a new iTunes acct afterwards.

    OK, so you can create a separate Apple ID for yourself that you use for your Messages, iCloud, Mail, FaceTime, etc. and keep the one that you have your Apps on as your iTunes "Family" Account.
    Before you set up your new Apple ID, be sure to delete your iCloud account from your device: Settings>iCloud, scroll to the bottom and delete the account. Save your Contacts on your phone so you can merge them with your new iCloud account. Your notes, and Photos will still be on your old iCloud account, but if you want to keep any of your photos on your new iCloud account, it would be a good idea to import all of your photos to your computer first, so you can selectively download them to your device. (Note: only your Photo Stream will go away when you delete your iCloud account. Your Camera Roll will stay in place. It's just a good idea to back up that Camera Roll to a computer or to your new iCloud account immediately once you have set it up.
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    Settings>Facetime, click on your Apple ID and sign out
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    Using your Apple ID for Apple services
    Once you have your new ID set up, go back into Messages and FaceTime and sign back in with your new ID
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    Cheers,
    GB

  • How do I delete and create a new iCloud account on my iPhone, when I cannot delete the old account off my phone!

    I have given my 4s to my wife, she has an iCloud account which uses her work address, she has now left the company and we want to start a new iCloud account, trouble is we cannot delete the old account, we have created a new iCloud account but the iPhone won't let us log into it as it only recognises the old version, we can't access her email anymore to reset the account. Have tried all online help. We restored the phone through iTunes

    Ah thanks Razmee however there is NO option to delete the iCloud account in settings!

  • Can I creat an new iCloud account and make it the primary one for my backups and buy extra iCloud storage for it?  Thank you

    Can I creat an new iCloud account and make it the primary one for my backups and buy extra iCloud storage for it?  Thank you

    Hey Hindfromlondon,
    Welcome to Apple Support Communities.  Since you are posting here, I take it you already have an Apple ID.  
    You can setup that Apple ID to work with iCloud.  See:
    Set up your Apple ID for iCloud and iTunes - Apple Support
    And you usually want to stick with one Apple ID as having multiples can cause confusion (especially with purchases).
    Frequently asked questions about Apple ID - Apple Support
    What is an Apple ID?
    An Apple ID is a user name you use for everything you do with Apple. Creating an account for an Apple service, such as the iTunes Store or the App Store, creates an Apple ID. Apple ID allows you to access other Apple services. You don't have to create a new account for each service—just use your Apple ID.
    For a complete list of all of the places you can use an Apple ID, see Where do I use an Apple ID.
    and further down:
    I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
    Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs. 
    If you are wondering how using multiple Apple IDs relate to iCloud, see Apple IDs and iCloud.
    Regarding iCloud storage check out
    iCloud storage upgrades and downgrades - Apple Support
    I encourage you to read all about it as there's lots of information out there.
    Take care,
    Nubz

  • I've recently started to use Numbers but when I try to sync to iCloud it asks me to create a new iCloud account. Problem is I already have one and that's the one I want to use. Looks like I have the same situation on my iphone. Any guidance? Thanks.

    I've recently started to use Numbers on my macbook pro but when I try to sync to iCloud it asks me to create a new iCloud account. Problem is I already have one and that's the one I want to use.
    Looks like I have the same situation on my iphone.
    The only option I'm being given is to create an lCloud account.
    Any guidance? Thanks.

    The last thing you want is a second iCloud account. Try logging out and back in in System Preferences. If that doesn't work, I'd get AppleCare on the line.
    Jerry

  • Is it possible to create a new iCloud account and permanently transfer existing store purchases to it?

    Is it possible to create a new iCloud account and permanently transfer existing store purchases to it?

    Thank you for taking the time to try to answer my question. Let me phrase it slightly differently...
    I have a very old appleid that I've used for store purchases. I had a MobileMe account that was upgraded to iCloud. I'd like to merge the account data. I've been hoping Apple would come up with a solution to this, but they haven't yet.
    So, I'm wondering if I should make a new account of some sort and try to transfer data to it from both of the old accounts. It sounds like that can't work.
    I suppose then that the only thing to do is manually transfer all the information from the old MobileMe account to the primary appleid (which is some sort of iCloud + Store combination, no?). That might not be that hard to do, but it is somewhat high risk.

  • HT204053 Can create a new icloud account on my iphone and keep all my apps and data?

    would like to create a new icloud account but keep all apps and data on my iphone from other account  has anybody done that?

    You can not transfer apps (or any other item except data) from one account to another, you will need to use the old account in order to update anything bought or downloaded from it.
    For the data just save it all back to your Mac and then migrate it to the new account.

  • How can I create a new iCloud account for a familiy member having a new iDevice and reuse one of my aliases for it

    Hi there,
    I moved into iCloud from the very beginning and started with one iCloud account for me and my family, making use of email aliases for family members. Now the number of personal iDevices grows and I want to create a new and separate iCloud Account for my son. The pity is, that I reserved his full name already as alias address on my initial iCloud account. If I now delete this alias, can I create a new account with the former alias as new primary email address?
    Or is there at least any transfer procedure supported for aliases between different accounts?
    Thanks for your help, lauterbachj

    Couldn't agree more... the folks who are getting penalized for this are the early adopters of .Mac/iCloud dating from the days when the only way to implement a "family" account was to use aliases. Now all my kids' / my wife's name aliases sit in my account, unable to move. I guess the good news is that if I delete them nobody else will get them, but this seems a pretty poor consolation.
    Would it really be so difficult to implement a "move this alias to another iCloud account" option that requires the "sender" and "receiver" to exchange some sort of code to implement the transation in order to prevent fraud?

  • HT201365 I have changed my email address for my apple ID because my old email was deleted due to inactivity. Since iOS7 update it keep asking password of my old apple ID. How can I create a new icloud account?

    How to change iCloud Account if the apple ID have changed email address.

    HI Ross,
    Go to Manage your Apple ID and change the current Apple ID back to the old email address (do not verify it - this is only temporary. Do not change your password)
    Once you have changed it to the old ID, use your current password to proceed
    Once you have completed what you are trying to do, change your Apple ID back to the new ID
    Cheers,
    GB

  • HT4436 How do I change/create a new icloud account associated with my appleid.

    I created an icloud email account through my MacBook Pro and need to change it.  I deleted the account from appleid.agfa.com, but when i logout from my appleid in icloud on the MacBook Pro and relogin, I can't create a new account.  Any way to create a different account?

    Delete old one and sign into new one.

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