My daughter continues to request to change the password so she can access the app. store and download stuff with out my permission. How can I block the app. store from her ipod or change it so she has no access to it?

My daughter continues to request a new password when I change it so she can access the App. store and download stuff with out my permission? What can I do to block the app. store on her itouch or stop her from being allowed to change the password?

Hide the App store via Restrictions. See:
iOS: Understanding Restrictions

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The file "Notes" was change with out my permission, how do I recover the erased notes?

The File with my notes in the IPhone (IPad as well) was changed with out me asking, there where some critical notes eliminated from this File, how can I recover this information??

Hide the App store via Restrictions. See:
iOS: Understanding Restrictions

Since downloading ios8 to my I pad mini I am unable to sync movies, however I can sync them on my I phone 5s with same update? How can I change this?

Since downloading ios8 to my I pad mini I am unable to sync movies, however I can sync them on my I phone 5s with same update? How can I change this?

Thanks - that helped. But when I tried to sync all my photo folders to the I pad 2, I tunes would add some but not all of the ones that were marked to sync, end the sync, then the I pad 2 would hang with the wheel turning, saying it was still syncing photos, and it would not end and the remaining folders of photos never appeared. I finally had to sync and re-sync over and over by adding one folder of photos at a time, then another and another.

I just installed Readdledocs on my ipod, and now when I launch the app, I get a screen which says "downloading message" and the app freezes and won't do anything else. How can I get the app to function again?

I just installed Readdledocs on my ipod, and now when I launch the app, I get a screen which says "downloading message" and the app freezes and won't do anything else. How can I get the app to function again?
This happened after I tried to get Readdledocs to open an epub file which I created in Calibre.

This is a followup to my own posting above.
Thanks to Dave Sawyer for posting information about re-downloading an app which has been deleted. I deleted the app from iTunes. Then, when I synched, iTunes asked me if I wanted the items on my ipod touch copied back into iTunes. I said yes and then synched.
Readdledocs is now working again. It is no longer frozen. However, I have learned my lesson. I will download only pdf's from now on. I don't think it works so well with epub files. The text reflow feature of Readdledocs is exactly what I need to use for my work documents on my ipod touch.

HT204088 My credit card was charge with out my approval, how can I get support with the issue?

My credit card was charge with out my approval, how can I get support with the issue?

If it's a purchase that appears on your purchase history (and not a temporary store holding charge which is made each time that you add or change your credit card details) and nobody else has access to your account and/or devices, then you can either try the 'report a problem' link from your purchase history to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

After update I am no longer able to open email attachments by just clicking on the attachment. I now have to click control and then click open linked file. How can I open attachments by simply clicking on them?

After update I am no longer able to open email attachments by just clicking on the attachment. I now have to click control and then click open linked file. How can I open attachments by simply clicking on them?

Unless you believe middle-click is yours and don't like it being usurped, mine is set globally to "Enter".

I upgraded my 3gs to ios5 and the sound of the messages is not working well, it's slow and my bluetooth definitions are not stable how can i get back to the ios4

I upgraded my 3gs to ios5 and the sound of the messages is not working well, it's slow and my bluetooth definitions are not stable how can i get back to the ios4

App Store->Purchased
iTunes->Purchased->Download All

HT4972 i already follow the instruction that u told, but all my apps gone and i need to re-install it. how can i find that backup, and backup my phone?

i already follow the instruction that u told, but all my apps gone and i need to re-install it. how can i find that backup, and backup my phone?

Who is "u", and how could the rest of us know what "instructions" you followed or how you backed up your phone??

I have 4 charges of the exact same amount on my debit card account and I DID NOT make them. How can I get iTunes to refund my money?

I tried entering in a new debit card number into my iTunes account yesterday, from my ipod touch. For some reason it was telling me the information I entered does not match my bank account. I tried 3 or 4 times, but to no avail. I figured I would wait until I was at home & do it from my home computer. About 5 minutes after putting my ipod away, I got a call from my bank saying that there are 4 charges of the exact amount that were charged from iTunes just minutes after each other and they wanted to make sure they were not fraudulant. Well they ARE!!! I did NOT authorize any purchases and now I have 4 charges of $34.78 made to my bank account that I didn't make. ITunes only offers online support...ERRRR!!! My bank told me that it is iTunes responsibility to refund the charges. WHAT DO I DO?????????
Very frustrated...ERICA B

I just got back from Afghanistan and discovered two fresh charges for $40.00 from itunes on my Visa account. I havent bought anything from I tunes in over a year. And sure as **** not worth $40.00. The Bank rep told me this has been happening a lot and credited my account for the $80.00 worth of unauthorized charges. Also had to have my card cancelled and get a new one. Apple itunes had better get their **** together and aggressively put a stop to this. Or I will. In court, if it happens again. This is happening in their name. I see this all over the place and haven't seen a single statement from Itunes. I'm terminating my relationship with itunes until I see they have satisfactorally addressed this. No one rips me off.

I bought the movie Avatar by James Cameron a while ago and ITunes deleted it out of nowhere. I am not the one that deleted it. Is there any way to get it back without having to pay for it again? Thank you for your assistance.

I am getting very aggravated by this, as I am not the one that did anything, yet they want me to pay for this movie again. I personally feel that this is a morally bankrupt thing for apple to do, unless it was a simply an error, in which case I expect to have my movie back.

I also lost all my movies a month or two ago when I upgraded iTunes, a pain in the arse getting everything back, but since then I back up everything religiously. Apple didn't delete my movies, they just disappeared the way these things do sometimes when you upgrade software.
Avatar, however, is not available from teh iCloud and you would have been warned of this when you bought it - my son has it on his iPad and he wants to remove it to free up space but the only way we can get it again is to pay for it again (unless someone has a smart idea of how I can sync his iPad with my PC and capture a version of it like that?.....without losing all my itunes on the PC?.....).
Some movie houses are more generous than others, but a small price to pay for the brilliant convenience of having most movies on the Cloud, I'd say :-)

I have a new iPad that uses the Cloud. But my iMac, my MacBook Air, and my iPhone are all older. How can I link my mail accounts that aren't on the cloud withntiPhone

Does anyone know how to sync my email account which is on my iMac, my MacBook Air, and my iPhone with my new iPad that uses the Cloud. none of my other Apple devices can use the cloud. Please Help me use the same email account on my iPad!

I have a MacBook Air, bought in 2010 or 2011. It is running OS 10.6.8.
I have an iMac that is the same age as my MacBook Air. My iPhone is 2nd or 3rd generation.
None can support "the Cloud". I use gmail and my iPhone and both computers are all synced.
I can't get email on my new iPad that does use "The Cloud".
Please help.

HT3258 The scanner on my Canon inkjet printer MG6200 series will not work with Mountain Lion. How can I fix this?

The MP Navigator software in my scanner cannot be opened since I installed Mountain Lion. Canon say they don't have a way of fixing this, so is there a solution out there I wonder?

I have the MG6250 and MP Navigator v5.0.2 is working on my 10.8.2 Mac, so I don't know why the Canon support is telling you that it cannot be fixed.
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Also ensure you are using the latest version of MP Navigator. Try trashing the one you currently have in Applications > Canon Utilities and then installing this latest version.

I have reset my user ID on app store and iCloud on Mac Book Pro. How can I change the iCloud user ID on my iPad if I forgot the original password. My original email address is no longer current.

I need help to delete my icloud account from my iPad. It has "Find my iPad" on it and won't let me delete without the old password. I don't want to reset password as it will require reset of Mac Book Pro and 2 iphones. Help appreciated.

IflyDavie wrote:
I need help to delete my icloud account from my iPad. It has "Find my iPad" on it and won't let me delete without the old password. I don't want to reset password as it will require reset of Mac Book Pro and 2 iphones. Help appreciated.
Your description of the problem is a bit confusing. Do you have ONLY ONE Apple ID or do you have MORE THAN ONE?

Updated to ios 6 and now when i go to the app store and try to check out my purchased it try to load the information but after about 20-25 seconds nothing loads and the app crashes. Im not sure if its because i have at least 600 apps in the cloud.

WIth my iphone 4 in ios 6 when i try to view my puchased in the app store app it starts to load and after about 20-25 seconds nothing loads and the app crashes im wondering if its because i have at least 600 apps in there, but it has never happened to be before.

WIth my iphone 4 in ios 6 when i try to view my puchased in the app store app it starts to load and after about 20-25 seconds nothing loads and the app crashes im wondering if its because i have at least 600 apps in there, but it has never happened to be before.

I purchased a book on my iPad and it did not download it shows up in purchased and downloading but does not complete. How can I get my book my device is up to date and supports the book.

I purchased a book today on my iPad it won't download it shows up in purchased and I have checked all my systems are up to date.

Close all open apps by double-tapping the home button, then swiping upward on the app window (not the smaller icon) off the screen.
Then reset: hold down the home button along with the power button until you see the Apple, then let go.

My daughter continues to request to change the password so she can access the app. store and download stuff with out my permission. How can I block the app. store from her ipod or change it so she has no access to it?

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