My daughter doesn't remember her security code, how can I reinitialize her IPod
My daughter doesn't remember her security code, how can I reinitialize her IPod
Connect the iOS device to your computer and restore via iTunes. Place the iPod in Recovery Mode if necessary to allow the restore.
For how to restore:
iTunes: Backing up, updating, and restoring iOS software
Similar Messages
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I forgot my Apple ID password and the birthday but I remember my security questions how can I know my password (I know the security questions)
I'm curious how you forget your own birthday?
dodidoid wrote:
I forgot my Apple ID password and the birthday
you can try here first:
iforgot.apple.com
https://iforgot.apple.com/password/verify/appleid
or
Contacting apple id support
http://www.apple.com/support/appleid/contact/ -
i cannot remember my access code. how can I find it, or turn it off to put in a new code?
(click to enlarge)
Connect it to a computer
click sync
then click restore
than restore with the backup created when you synced -
HT1725 i dont remember my security question how can i reset them
I dont remember my security question hoe can i reset them
Welcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple throughiTunes Store Support -
HT5625 i dont remember my security questions how can i change them
how do i change my security questions because i dont remember them and i need them fer buying apps and music in new devices (iphone 5s)
Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
Without a rescue email address, you can't reset them yourself. Nobody on these boards can reset them for you.
(93751) -
TS1368 We are having a hard time remembering the security question how can we change them
We are having a problem with downloading songs to. New ipod it keeps asking for security questions and I don't remember it
See Kappy's previous write-up.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities -
sister was using my iPod, she changed Apple id to hers, then forgot the iTunes password, now it's disabled she doesn't know what backup email she use or the security questions HELP can Apple reset my iPod?
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions -
I can´t remember the security code to unblock my iPod touch and when I try to synchronize it with iTunes I can´t because it ask me to introduce the code that I don´t remember. In my iPod says that it is desactivated and I need to connect to iTunes...so It returns me to the begining...
I already tried to reset the iPod, but it did´t work....
I need to activate again my iPod...Help!!Place the iPod in Recovery mode and connect to your computer and restore via iTunes.
Recovery mode -
For the security questions, it won't give me the option to change it. Like when I go to manage my account,it doesn't say " send security code." What should I do?
The reset will only show if you had put a rescue email address on your account, if you aren't getting the link then you don't have one and you won't be able to add one until you can answer your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use -
Can't remember my security questions and can't access my back up email address is there a way of getting the information sent to another email?
No. You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103501) -
HT5312 I don't remember my security answers how do I reset them
I don't remember my security answers how do I reset them??
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions -
I can not make purchases into my itunes because I do not remember the security question what can I do live in Greece
I press reset and there comes the messageYou need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100647) -
I got my iPhone disabled mistakenly by six trials of entering pass code. However now I remembered my passcode so how can fix the problem without losing my contents.
If your phone is now disabled, you've already lost all data on the phone...that's the whole point of the passcode, to protect the data on the phone. Your only choice now is to force the phone into recovery mode & restore it, as described here:
http://support.apple.com/kb/ht1212
This will remove the passcode, but also erase all data on the phone unless you have a backup to restore from. -
What the title says
Hawk4280 wrote:
I don't remember my security questions, how am I supposed to register a rescue email???
You can only set up and/or change a Rescue Email Before you forget the questions/answers.
For Forgotten Security Questions / Answers...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact -
I gave my old iPad to my daughter without restoring it to original configuration, how can she use it with her iTunes?
try
http://support.apple.com/kb/ht2589
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