My daughter downloaded $100 worth of apps . . . can i get a refund?

Help . . .  my 5 year old just downloaded $100 worth of add-on's to a free game . . .  extra coins??  is there anyway to get these charges refunded??
Mahalo!

As you will appreciate, none of us here can answer for Apple.   Formally, all sales are final and technically these are sales.  Best you can do is write and explain to App Store people and they 'may' consider the matter.
Apple - Support - iTunes Store - Contact Us

Similar Messages

  • How do I clear a song that won't download in Itunes?  Also, can I get a refund for the song?

    How do I clear a song that won't download in Itunes?  Also, can I get a refund for the song?

    Hi Allan ..
    From your iTunes library, right or control click the song then click Delete.
    Apple's policy states that, "all sales are final" >>  iTUNES STORE - TERMS AND CONDITIONS

  • TS1702 How can I get a refund for an app that I accidentally purchased. It's called "Flash Drive Pro". I was feeling sleepy while trying to find apps to download and try out. Can I get a refund?

    I accidentally downloaded a paid app, while laying down on my sofa and while fighting to stay awake. But I fell asleep and woke up just in time to see me press "Yes" on the "Are you sure" question (at least the way I remember it).
    Are all sales final, or can I get a refund?
    signed
    a big dummy.
    Ray Feliciano
    [email protected]

    You can plea your case here:
    http://www.apple.com/emea/support/itunes/contact.html

  • If I don't like the mobile app can I get a refund?

    Looking to try this but don't want to pay $5 for a cap app. I've seen mixed reviews. It works great on my laptop as the Adobe Cloud CC but I want to know about my Galaxy Note 3

    I know Google Play allows refunds within a window (it's usually 15 minutes but I'm hearing now it's as long as 2 hours).
    Take note that PS Touch is not *quite* as powerful as the desktop version (for obvious reasons). Some things are done a tad differently. (e.g., There aren't any adjustment masks or layer masks but you're certainly allowed to make a duplicate of a layer and work on that and blend it with layers above or below using the various tools.)
    It has the layers paradigm down pat and it's more powerful than those goofy "image editors" that just let you add captions or change colors to make the image look like a Polaroid. 

  • HT204266 If you don't like an app can you get a refund?

    Refund for crappy apps.

    There are no refunds if you just don't like the app, no. If it doesn't do what the developer promised - an advertised feature is missing or the app is unreliable to the point where it's nonfunctional -  then a refund might be possible. But if the app just didn't turn out to work like you'd hoped, then no, you would not qualify for a refund.
    Regards.

  • What if my daughter accidentally downloads something and it charges my credit card $99.00, i have deleted the app she installed can I get a refund?

    What if my daughter accidentally downloads something and it charges my credit card $99.00? Can I get a refund? I deleted the app!!

    Further to the other points, what you might want to do is
    - first, make sure your daughter does not know your password, and change it if you suspect she does;
    - second, turn off in-app purchases, and set your iPhone/iPad to require a password on every purchase. See this article:
    http://support.apple.com/kb/HT4213
    Matt

  • HT1933 My daughter downloaded a bunch of apps and I need to know how to get them reveresed.  I have not received any email receipts, but they did show up on my bank statement.  This happened within the last few hours.

    My daughter downloaded a bunch of apps and I need to know how to get them reversed.  I have not received any email receipts, but the charges have shown up on my bank account.  This has all happened within the last couple of hours.  I have tried numerous times to "report a problem" but am not having any success.  Keeps redirecting me to support.  I need help trying to get a hold of someone.  I know that there has been a settlement recently about this situation.

    Apple - Support - iTunes Store - Contact Us - http://www.apple.com/emea/support/itunes/contact.html
    How to request a refund for an iTunes or App Store purchase - http://www.imore.com/how-request-refund-itunes-or-app-store-purchase
    iOS: Understanding Restrictions - http://support.apple.com/kb/HT4213 - "You can enable Restrictions, also known as Parental Controls, on an iPhone, iPad, or iPod touch to prevent access to specific features."
    Children should not have access to your iTunes account password.
    You should also consider removing credit card information from your account so no unconsidered purchases can be made by anybody.  iTunes Store: Changing Account Information - http://support.apple.com/kb/HT1918

  • Downloaded free game for my iPad 2; made several in-app purchases. The game no longer works, it's happen to all users (customers). Deleting and re-downloading refreshes the game to level 1. How can I get a refund?

    Downloaded free game for my iPad 2; made several in-app purchases. The game no longer works, it's happen to all users (customers). Deleting and re-downloading refreshes the game to level 1. How can I get a refund?

    You can contact iTunes and ASK for a refund. Then make make an exception to their all sale are final policy.
    Refunds from the App Store or iTunes - Apple Club
    In the future set the restrictions so that in-app purchases are prohibited and that a password is always required.
    iOS: Understanding Restrictions

  • I'm trying to download os x but i can't get past the app store preview page i'm running 10.6.8?

    I'm trying to download mavericks from the app store i get to the preview page but can't get past that page any farther i'm running 10.6.8
    any ideas?

    Make sure you don't forget about Rosetta.
    And you meet Mountain Lion Apple hardware requirements, and backup your data to at least two separate places, making sure neither is connected to the machine when the update is installed, and check that all your drivers are compatible as well.  Only upgrade to Mavericks if there is software you need Mavericks for.  Otherwise stay put until everything is up to date.

  • HT4009 if i accidently downloaded an app that cost money, can i get a refund and how?

    Hi. I have been accidently downloading apps that cost money, and I was wondering if I counld get a refund. How can I get a refund?

    Wait until you get the receipt in your email, then click the "Report a Problem" button under the item.  More info on this:  http://www.labnol.org/software/itunes-app-store-refunds/13838/

  • I bought the CC for a month it was $9.99 I downloaded CC but now what apps can I get is it lightroom and Photoshop?

    I bought the CC for a month it was $9.99 I downloaded CC but now what apps can I get is it lightroom and Photoshop?

    That is the photography plan, if you want more programs you need the full CC plan.

  • I purchased quicken through the app store and it will not download. Can I get a refund for the app?

    I purchased quicken through the app store and it will not download. Can I get a refund for the app?

    Disable anti virus softwrare if installed
    Check your settings in System Preferences > Security & Privacy > Firewall > Firewall Options
    Make sure Gatekeeper is enabled
    Open System Preferences > Security & Privacy then select the General tab.
    Make sure either Mac App Store or Mac App Store and identified developers is selected. If that area is grayed out, click the padlock icon to proceed.
    OS X: About Gatekeeper
    Then try downloading Quicken >  Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Just so you are aware, "all sales are final" as noted here >  iTUNES STORE - MAC APP STORE:   TERMS AND CONDITIONS
    But you can at least ask for a refund > Apple - Support - Topic Selection

  • How can I get a refund for unwanted app?

    My kids downloaded an extension of an app, made for kids, that cost $100. They thought it was free, until I got the bill. How can I get a refund for this and remove the app? This is wrong on so many levels, beginning with having a free app for kids luring them to a ridiculously priced one. Any help is appreciated.

    You posted in the Mac computer OS X Tiger 10.4 forum. You don't provide enough info. Was this an iPad app, iPhone app, an iPod app purchased from the iTunes store? Or an app purchased from another source?
    The remedy - don't give your kids the password and answer to security questions.
    If purchased from the iTunes store, there's a link on the invoice.
    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • Can I get a refund if purchased a iBook I did not want or I did not get a complete download?

    Can I get a refund if purchased a iBook I did not want or I did not get a complete download?

    I'm looking for similar info. I purchased an iBook that no matter how many times I downloaded it, it looked like crap and/or crashed the iBooks app so I want a refund. Did you find anything out?

  • My daughter used her friends apple account to login on her ipad and then the mother of her friend thought it was being hacked and consequently tracked the ipad and my daughter lost all her photos.  Can we get these back?

    My daughter used her friends apple account to login on her ipad and then the mother of her friend thought it was being hacked and consequently tracked the ipad and my daughter lost all her photos.  Can we get these back?

    Your iOS device backup only includes data and settings stored on your device. It doesn’t include data already stored in iCloud, for example contacts, calendars, bookmarks, mail messages, notes, shared photo albums, iCloud Photo Library beta, My Photo Stream, and documents you save in iCloud using iOS apps and Mac apps.

Maybe you are looking for

  • PAPI-WS data outdated after changes thru Process Administrator

    Hi. We have a strange problem. We are making changes in roles and participants using the Process Administrator. Then we have a development that uses PAPI-WS to access that info. But only if we restart the enterprise server we manage to see those upda

  • Using a Menu List to dynamically set text

    Hi, I want to create a menu list and depending on the selected element in the list, set some related text in a variety of different text fields. I've been looking at the various behaviours available on a menu list and I've noticed the attribute spry:

  • Seach table like tmsbuffer where I can find all date of transaction order

         Hi I seach table where I can find all transaction order 'TRKORR' with all system 'SYSNAM' like this table and all date of creation of the order. The problem is I should use RFC connection for that and search this in table E070 and I don't want u

  • Sync not working for two days. Cleaning doesn't help.

    At first it was showing: "Sync encountered and error while syncing: Unknown error" Today it shows: "Sync encountered and error while syncing: Server incorrectly configured." Same on all computers I have synced. Tried cleaning out everything, same pro

  • Problems with security settings and itunes updates! What do I do?

    So I preordered a cd that became available today. When I went to download it, a message came up saying that I need to download the latest version of itunes (7.-[can't remember the last part]but anyways) so I clicked on the upgrade icon. I then got a