My daughter downloaded some apps, games etc it then said to confirm something which she did now all its showing is the music icon with the word i tunes above it with a pic of a usb cord pointing directly up to the icon.

My daughter needs help to fix her problem, so do i. PLEASE HELP

1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
From Here
http://support.apple.com/kb/TS3281
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup  >  http://support.apple.com/kb/ht1766

Similar Messages

  • My friend wanted to get some of the music off my itunes. when syncing it needed to udate her phone which it did - now all her photos are gone. and the last back up was from when she used my itunes 6  ago. How can we get back her photos :(Please help

    My friend wanted to get some music off my itunes - when syncing it it said she had to update her phone software first - which it did. Now all her photos are gone. When we tried to restore the last back up - the only one was from when she used my itunes 6 months ago which was from her old iphone. So now it has put all her photos from her old phone onto her new iphone and deleted all the new ones. We cannot find her new photos. Please help and there was 100 new pics. Is there any way we can get them back. I already have the program Asoftech - but it doesnt seem to register the iphone only C and D drive. Please help!

    bechosken wrote:
    My friend wanted to get some music off my itunes
    This is called "stealing". You do not have the legal right to give her the music you have in your iTunes library unless you are the copyright holder.
    when syncing it it said she had to update her phone software first
    That's not quite what it said.  Someone should have paid more attention to the great big warning about the possibility of losing data if the phone wasn't backed up.
    We cannot find her new photos. Please help and there was 100 new pics. Is there any way we can get them back. I already have the program Asoftech - but it doesnt seem to register the iphone only C and D drive. Please help!
    It restored the backup that was made on your computer 6 months ago, which did not contain those photos. You're wasting your time trying to find them on the phone. They don't exist.
    Hopefully, your friend syncs her phone to her own computer on a regular basis. She needs to plug her phone into her computer and restore it from her last backup. That will restore it to the state it was in when the backup was made.
    She also needs to get in the habit of extracting the photos on a regular basis, like she would from any other digital camera.

  • When I going to download some app I can't because said to me yor Apple ID has been disabled

    Can you please help me what can I do?

    Apple ID: “This Apple ID has been disabled for security reasons” alert appears
    http://support.apple.com/kb/ts2446
    Contact Apple Support
    https://expresslane.apple.com/GetproductgroupList.action
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Look at this post https://discussions.apple.com/thread/5767569?tstart=60
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  • TS1702 Help!! I downloaded some apps like games and when I want to buy coins to play and I try and put my pass word in it tells me this app belongs to another apple ID and I need to re buy the app but when I try it won't let me. What do I need to do???

    I downloaded some app from my iPod touch and the app downloaded no problem. But when I open the app to play a game and I have to buy something from the app like coins or up grade the app. And it won't let me it says app was open on a different apple I'd and that I needed to Purchase the app again and when I try and I find the same app the only thing it does is open it. I can't do anything. Then my iMessage I can't even hardly send messages because it always say failed Delivery when in fact I was able to send iMessage a couple of weeks ago to the same people that I can't now. And nothing has changed on there side. Please help me it's driving me crazy spending all that money on the iPod and I can't enjoy it 

    Please provide your operating system details along with the version of PS you are trying to download.
    If possible, paste a screenshot of the error that you get on Creative Cloud desktop app. FAQ: How do I capture and post a screen shot or video?
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  • My daughter has somehow figured out how to register for her own Apple ID but is very underage. She is not giving me the correct info for me to get into her email. She has downloaded some apps that I would not allow. How can I recover her Apple ID info?

    My daughter has somehow figured out how to register for her own Apple ID but she is very underage. She is not giving me the correct info for me to get into her email. She has downloaded some apps that I would not allow. How can I recover her Apple ID info?

    No it's not stealing. They have an allowance that you can share with so many computers/devices. You'll have to authorize her computer to play/use anything bought on your acct. You can do this under the Store menu at top when iTunes is open on her computer.
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  • I have just bought a mini ipad for my daughter set it up in my apple id so she could keep all her apps games etc, how do i set up a seperate account for her ipad and also keep my own id @

    I have just bought a mini ipad for my daughter and used my apple id to set it up for her so she can keep all her apps and downloads of my ipad that she was using, i was wondering how do i give her, her own apple id so that she can keep all her apps and then i can two seperate accounts ?

    You cannot transfer the purchases to another account. What she has purchased with your account will always be tied to your ID. That's the way that it works. You can have her create her own Apple ID to use with Cloud account, FaceTime and Messages.
    But if you create a new ID for her, she will have to flip flop between the two Apple ID's in order to update apps, and if she wants to make purchases with her own ID, you also have to consider the fact that she may run the risk of locking herself out of her own ID by downloading a past purchase using your ID, after she starts buying with her own ID.
    Read this about associated devices in iTunes.
    http://support.apple.com/kb/HT4627

  • I had installed some applications on my iphone from my friend's pc, but now when i downloaded some apps on my pc andtry to sync it says the installed apps on my iphone would be replaced by the one from my pc. how can i retain all and copy new apps

    I got some applications like games etc installed on my iphone through a friend's pc.
    now when i downlaoded some apps on my pc and try to sync , it says that the existing apps on my iphone would be replaced by the one in my itune library.
    what is the way that i can have the existing apps on my iphone to remain and also install new apps when i download without losing the installed ones

    I got some applications like games etc installed on my iphone through a friend's pc.
    Were these apps downloaded via your own iTunes AppStore account or your friends?
    now when i downlaoded some apps on my pc and try to sync , it says that the existing apps on my iphone would be replaced by the one in my itune library.
    That's correct. iTunes will delete any apps you have not downloaded through your own iTunes account. If you did use your own iTunes account, choose iTunes > File > Transfer purchases... to move the apps into your own iTunes Library.
    what is the way that i can have the existing apps on my iphone to remain and also install new apps when i download without losing the installed ones
    Re-download the apps through your own iTunes account (pay for them if necessary). Apps cannot be shared between different iTunes user accounts.

  • HT1382 i got an iPad and all my app's, music,  and movies are on it, but when i try to download some apps to mi iPhone, they doesn't appear on the purchased tab, how could i move them back to itunes so i can access thru iCloud?

    i got an iPad and all my app's, music,  and movies are on it, but when i try to download some apps to mi iPhone, they doesn't appear on the purchased tab, how could i move them back to itunes so i can access thru iCloud? i have an 2nd generetion ipad and an iphone 5, thanks for you answers!

    (I think the daughter got he better end of the deal!)   I believe if you change the password and user id one of the devices it will stop that from occurring. But I'm not the one to tell you how to do it; someone like "Illaass" (Illaass seems to know how to correct / fix almost anything!) will know how if you don't. Just look for the "cat" icon.

  • HT4623 why is my iphone showing a usb cord pointing at a itunes button

    I downloaded IOS6 update on my Iphone and now it only shows a usb cord pointing at a itunes button, what do i do?

    I have plugged it into the computer and done a restore and it gives me an error.  It will not restore.  What is the next step.

  • I have downloaded some apps on this Imac.  When I open them, it says they were downloaded on another computer.  After I try to sign in it says my computer can't be verified.  Any ideas?

    Like I said, I downloaded some Apps onto this Imac.  When I try to use them it says that they were purchased on another computer.  That said, I don't have another computer.  It will then ask for my to sign in with my apple id and password.  When I put those in, it says that the computer can not be verified.  Contact apple support.  I don't have apple care and can't exactly afford to buy it at this time.  Anyone know how to resolve this issue??

    Ok, I had a glitch, forced to restart, and lost my train of thought.
    Reinstalling iTunes should fix the major issue that might have gone wrong, perhaps your explaination points will disappear and everything will be peachy again.
    But if they don't, you can open the XML file in iTunes Folder using a Text edit program to see what the common pathname is to the iTunes Music folder or where your content is located.
    If you moved the itunes folder, it needs to go back.
    I can't  download iTunes to my Vista virtual machine to test it out right now because iTunes is down, so I can't verify the pathname, perhaps your issue and the iTunes being down are related somehow?
    You don't want to import all your music again, but it's a option, but you lose all your playlists, that's what I'm trying to recover.
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  • My Nokia 808 can't download some apps. Why?

    It seems my nokia 808 can't download some apps, especially the Utilities, such as Nokia DieXie, Battery Optimiser Lite etc. It keeps showing 'Download error!' Does anyone know why? Can someone help? Thanks.

    This is the iPhone in Enterprise > Integrating iPhone into your business discussions area.
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  • My iPod touch only displays a pic of a USB cord and the iTunes symbol, it won't reset either?

    When I attempted to plug my iPod touch into my PC to sync with iTunes it said an update was needed so I clicked ok. Now all I get is a screen that shows a pic of a USB cord with an arrow and an iTunes symbol, I can't even shut it off, I pushed the home and power button at same time which logs off but pops right back with same screen....I've tried to reset from iTunes it retrieves info then goes into attempting to download the info back but a message comes up and says its unable to reset it, can anyone help me with this problem??

    Connect the iPod to your computer and restore via iTunes
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    Just what was the wording of the error message?

  • My iPhone wont let me download some apps that i have payed for on on my account; it says my iPhone is not authorized for this computer, but it is.

    My iPhone wont let me download some apps that i have payed for on on my account; it says my iPhone is not authorized for this computer, but it is.

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  • My Ipod touch wont allow me to sync any apps from my itunes library. It also wont allow me to get into itunes from the ipod itself. So i downloaded some apps from the istore on my computer, but it wont allow me to sync them to the ipod. Please Help!?

    My Ipod touch wont allow me to get into itunes. So I downloaded some apps through istore onto the itunes on my computer, yet it still wont allow me to sync them to my ipod. It doesnt even give me the option to do so. The only things syncing to my ipod are music and pictures. Can anyone please help me??

    You need to restore the iPod on the new computer. You can only sync apps (and some other stuff) from different computers/libraries but you can manage music and some other stuff among different computers/libraries.
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    pairing record ?: Apple Support Communities
    A fix for those "Pairing Record Missing" errors | TUAW - The Unofficial Apple Weblog

  • Please can anyone help me to download some apps for my iphone .. i am simply not able to log in to the itunes store , when i enter my apple id it says that it has not yet been used with the itunes store

    please can anyone help me to download some apps for my iphone .. i am simply not able to log in to the itunes store , when i enter my apple id it says that it has not yet been used with the itunes store

    Ok, you should generally only get this when you are converting your ID to an iTS account for the first time.
    Sign into iTunes with your Apple ID and you should get this.... IRC once you agree or accept it's now an iTS account and you wont get that again.

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