My daughter dropped her Ipod and the screen is shattered....is that covered by the one year service plan?
My daughter dropped her Ipod touch, and the screen shattered...can anyone tell me if thats covered under the 1st year warrenty? and If not how do i go about getting it repaired?
User abuse is not covered. They will not replace the screen, but rather the iPod itself, and will do this for $99 (for 8GB model). See here for more details: http://www.apple.com/support/ipod/service/prices/
Similar Messages
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My daughter dropped her ipod and the screen is cracked??!! help
My Daughter dropped her ipod and her screen is cracked! can this be replaced?
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours. Price depends upon model and capacity
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit -
My daughter dropped her Ipod touch broke screen
Iam looking for a store that repairs Ipod touch my daughter dropped her Ipod touch and cracked the screen
I am In Vermont and looking for a replacement place to change screenApple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit -
My daughter dropped her iPod Touch on cement and shattered the screen. It still works, but I am afraid it won't for long. I do not want to attempt a repair myself...does the Apply Store do this type of replacement/repair and for how much? I spent over $300 on this thing and I'm not buying another one. Thanks.
The home owner's policy may so give it a shoot.
The apple warranty which only covers material defects does not cover abuse which is what Apple will classiy dropping it as.
Allan -
TS1702 my daughter lock her ipod and don't remember the password, how do i get to reset?
my daughter lock her ipod and don't remember the password, how do i get to reset?
Connect the iOS device to your computer and restore via iTunes. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My daughter locked her ipod and cant get back in. We talked to a tec over the phone and gave them the serial number but she said it was not the right one.
your going to have to put the ipod into recovery mode and restore the device. Unfortunatly you will lose all the info on the device after the restore but if you have a backup for the device in itunes you will be able to get all the info back if no backup is on itunes all info will be lost you can find the backups on in itunes under the edit>
preferences>devices and check for the backup
to put the ipod into recovery mode disconnect the ipod from the computer
power down the ipod
press and hold the home button than plug the device in and the itunes should give a message that states
itunes has detected an ipod in recovery mode and must first be restored before it can be used
than click the restore option in the summary page and issue resolved -
Can anyone help please? My daughter dropped her ipon touch 4g into water which resulted in it being ruined. We bought her a new one three days ago and she has just dropped it and cracked the screen!!!
Cany anybody tell me, are we able to use the perfect screen from the water damaged ipod to replace the broken one on the new ipod or, would the water damage have ruined the screen too?
Thanks in advanceYour very best option would be to take it to an apple store and exchange it for an alike model which can be a refurbished, or new unit. The repair/exchange price is about 99USD. http://support.apple.com/kb/index?page=servicefaq&viewlocale=en_US&geo=United_St ates&product=ipod&select=REPAIR_PRICING
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MY daughter broke the glass on her IPod touch4. It is in the top left hand corner. Can this be replaced with new glass? She is heart broken... It still works fine..
Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit -
My daughter dropped her MVP and the screen is black and making a beeping noise
What can I do?
What beep pattern is it making? 3 Beeps then stops then 3 again? If so that is a RAM problem. But you have more than just a RAM problem if the screen does not light up at all.
You need to take it into an Apple store to be fully diagnosed and an estimate given on the repairs. You might be better off buy a new system. -
I need help finding out warranty information on the Apple Magsafe 2 Power Adapter. When I enter the serial number, it is too long for the box. Any help would be appreciated. Thanks.
I got this from my father. It looks like it is an aftermarket package and not something that came with the original Mac. I will try to attach a picture of the item box and the barcode label. The actual part number is MD506LL/A .
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My daughter dropped her sister Ipod gen 4 32Gb and now the screen only comes up with a white screen. What should I do?
If you have an Apple Store near you, take it there and have them check it. If you don't, I would send it in for service.
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My daughter forget her password and now her ipod touch is disabled. Red message says to connect to itunes. When I do connect to itunes, the device is not recognized and then a message comes on the screen that says it is locked and to enter the password to access it. I cannot access the password and since itunes does not recognize the device, it does not come up on the list on the left, i cannot reset it. What do I need to do so she can use her ipod touch again? Thanks
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
My daughter disconnected her iPod nano from the lead before ejecting the device. It no longer syncs and we have re-set the device, but it now only occasionally appears on the computer screen any suggestions please?
Restoring the iPod will do nothing to his iPhone.
When you restore it wipes the iPod clean no matter what computer you use.
The only plus to doing it form your home computer is if you have a backup stored there, then you can restore from the backup once it's done wiping.
If you are away form your home computer, go ahead and use the computer you have to restore it, then when you get home, you can restore form any backup you may find. You can use this to help you do that when you get there: http://support.apple.com/kb/ht1766 -
My daughter has disabled her ipod and we do not know how to re-set her password,Message on ipod screen
is "connect to itunes" have connected ipod and it keeps asking for password which we have disabled??
can anyone help.Place the iPod in recovery mode and then restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
My daughter dropped her phone briefly in water let it sit in a bag of rice for days then it turned on the suddenly it went to a blue screen?!! Plz tell me we can save the pictures
Simple
Apple offer out of warranty exchange for iPhones damaged by user misuse whether in or out of warranty
Apple store genius bar £209 for an iphone 5 on an exchange basis handled on the spot
but make an appointment
but any sign of being opened by unauthorised person ( ie you ) will void any further support of any kind from Apple onthat device
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