My daughter forgets her passcode and it's disabled the device?

Hello
My 8 year old daughter put a pass code on her ipod touch and now she forgets what it is. The device reads iPod is disabled, connect to iTunes. However it will not let me connect to itunes because it says her device is locked and that we must enter a passcode. How do you fix this issue?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

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HT1212 My daughter changed her passcode and can't remember it. We had not done a back-up in a while so I'm not sure what to do. Should I restore the factory settings?

My daughter changed her passcode and can't remember it. We had not done a back-up in a while so I'm not sure what to do. Should I restore the factory settings?

1) Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download

My daughter forgot her passcode, so "iPod is disabled. Connect to iTunes." But iTunes refuses to connect without passcode. Now what?

My daughter forgot her passcode and tried too many times to remember it, so now her iPod is locked with the message "iPod is disabled. Connect to iTunes." I tried connecting it to iTunes, but iTunes says it could not connect "because it is locked with a passcode. You must enter your passcode on the iPod touch before it can be used with iTunes."
Question 1: What are we doing wrong? Why does the iPod say to connect to iTunes if it CAN'T be connected to iTunes?
Some other threads suggest that the only option is to wipe/restore it. The problem is that she has a lot of photos she would like to rescue before erasing it. The Photostream had not been enabled on her computer, so I enabled it. Shortly thereafter, six photos appeared on her computer. But she says there are many, many more and she really wants them. We have waited weeks for more photos to appear, but no more have shown up after the first six. Why not?
Question 2: Is there anything we can do to coax the iPod to finish sharing the rest of the photos in her Photostream?

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased. You can't get info off the iPod in its present state
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
All you can to to get the photos is:
Photos
- If they are in an iPod backup then restore from that backup. See the restore topic of:
iOS: How to back up
- If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer
- Maybe from the restored iPod via How to perform iPad recovery for photos, videos
Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official
http://www.amacsoft.com/ipod-data-recovery.html
iPod recovery software to restore lost music files
-iPod touch Deleted Photo Recovery Tips You Should Know

TS1702 my daughter lock her ipod and don't remember the password, how do i get to reset?

my daughter lock her ipod and don't remember the password, how do i get to reset?

Connect the iOS device to your computer and restore via iTunes. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

What to do if you forget your passcode and ipod is disabled?

what todo if you forget your passcode and ipod is disabled?

If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
iOS: Wrong passcode results in red disabled screen
iOS: Unable to update or restore

HT5787 My sister got an iPad and played with its passcode. She lost her passcode and had to reset the iPad using iCloud. Unfortunately, she accidentally pressed the iForgot button and leave it blank and quit it. Can anybody help?

My sister got an iPad and played with its passcode. She lost her passcode and had to reset the iPad using iCloud. Unfortunately, she accidentally pressed the iForgot button and leave the old and new password menu blank and quit it. She didn't really understand about iForgot so she thought it's fine. Can anybody help?

Have you tried looking in your spam folder for the email?

HT1212 i have forgot my passcode and tried to erase the device but its not working

i have forgot my ipod passcode and tried to erase the device but it wont work

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

My daughters IPod Touch is disabled. How do I get it back to working? She did forget her passcode and was locked out

My daughter made up passcodes and kept changing them and then forgot what her last one was so she was locked out. Her IPod now says "IPod is disabled" - how do we get it started up again?

This is asked and answered many times every day.
The forums search bar and More Like This section are on the right side of this page.
Put it in recovery mode - described here:
iOS: Unable to update or restore

My daughter forgot her passcode and it is locked. What to do?

my daughter does not remember her passcode and has locked up her ipod. it says to connect to itunes but itunes tells me to unlock passcode which i cant do. help!!!

Place the iPod in recovery mode using the instructions from the Apple support document below and restore it.
iOS: Unable to update or restore
B-rock

HT1212 My daughter forgot her passcode and has a picture she needs on it, can I save it before i restore?

Is there a way to save photos on a locked ipad mini before restoring?

Not if she cannot access the device and doesn't have it backed up.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software.

Help, my daughter changed her passcode and has now forgotten it!!

How do i restore the ipod and get it unblocked? any help is greatly appreciated, thanks x

You'll need to connect it to the iTunes library you normally sync it with and restore it. If iTunes asks you for this passcode before it will let you proceed, connect the iPod to iTunes in recovery mode instead using the instructions in this Apple support document.
iOS: Unable to update or restore
B-rock

HT1212 guys god anyone! my daughter locked her ipad and i cannot remembeer the apple ID how do i retrieve this?

Really need help unlocking the ipad we cannot remember the apple ID to unlock it and iTunes keeps asking for our apple ID how do we retrive this?

If it's asking for the Apple ID to activate, then you'll need to recover that ID. There's no way around the Activation Lock without it. Try:
https://iforgot.apple.com
If that doesn't help, you'll need to call Apple Support, ask to speak with Account Security, and ask for their help. What proof they'll require from you to verify that you are the owner of the Apple ID I don't know.
Regards.

Forget ipad passcode and it's disabled what can i do?

the ipad is disabled how could i fix it

Here you go. Hope this helps
http://support.apple.com/kb/ht1212

HT1212 My daughter forgot her passcode so we reset it as per your instructions above. The problem is that she can't redownload any apps. It is telling us that she needs 4.3 and we have 4.2.1 . We had all kinds of apps on it before but it won't let us redo

Please help. My daughter forgot her passcode and her apple id so we reset the ipod as per instructed I got her a new apple id. and now she can not redownload any of her apps. It says that she needs a 4.3 and she only has a 4.2.1. We are trying to download the same apps she had before and it won't allow it. I can not seem to get the 4.3. We are unable to download anything. Any help would be appreciated.
I was told it was a 3rd generation at purchase but when checking online it sometimes shows 3 and sometimes 2. I am totally confused and just want her to be able to use the device. Thanks and Blessings.

If you have iOS 4.2.1 or later on the iPod and there was version compatible with that version, then you should be able to get a compatible version by:
App Store: Downloading Older Versions of Apps on iOS - Apple Club
App Store: Install the latest compatible version of an app
You first have to download the non-compatible version on your computer. Then when you try to purchase the version on your iPod you will be offered a compatible version if one exists.

My daughter forgot her passcode number and cannot get into her phone

My 14 year old daughter forgot her passcode and can not get into her phone. What do i do?

Connect the iPhone to your computer and restore via iTunes. Place the iPhone in Recovery Mode if necessary to allow the restore.

My daughter forgets her passcode and it's disabled the device?

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